Brick Associate, Customer Service
- Canmore, AB, Canada
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Job details
- Posting language
- English
- Posted
Original job description
The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities
- Respond to customer inquiries and offer solutions in a courteous and professional manner
- Follow up with customers to identify and support their needs
- Promote customer loyalty by providing exceptional customer support
- Review and follow up on order reports on a daily basis
- Other duties as assigned
Qualifications
- Strong customer service focus
- Team oriented
- High school diploma or equivalent
- Exceptional communication skills, both written and verbal
- Proven ability to multitask and maintain organization
- Proficiency with computers and Microsoft Office programs
- Flexibility to work all shifts, including evenings and weekends, as required
Why The Brick Canmore?
A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- LMIA options possible
- Staff accommodations available
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.
Apply now
More about this job
Responsibilities
The Customer Service Associate will respond to customer questions with courteous solutions and follow up with customers to meet their needs. The role also includes reviewing order reports daily and performing other assigned duties.
Requirements
Candidates need a high school diploma or equivalent, a strong customer service focus, and excellent written and verbal communication. Proficiency with computers and Microsoft Office, multitasking ability, and flexibility to work all shifts are also required.
Skills
- Customer service
- Customer inquiry handling
- Order report review
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Written communication
- Verbal communication
- Multitasking
- Team collaboration
- Organization
- Customer follow-up
Benefits
- Health, dental and paramedical coverage
- Employee discounts
- Staff accommodations
- Career development
- LMIA options
Categories
- Retail
- Customer Service & Support
- Sales
Keywords
- customer service
- customer support
- retail
- order management
- order reports
- Microsoft Office
- Excel
- Word
- communication
- multitasking
- customer inquiries
- furniture retail
- sales associate
- flexible shifts
- The Brick
Seniority
Entry level
Perks
- Visa sponsorship
- Employee discount
Tools
- Microsoft Office
Languages
- English