Customer Care Associate (full-time)
- Brampton, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Leon’s is currently looking for a Full Time Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business.
About Us:
Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.
Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!
Responsibilities:
As a member of our team, you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after-sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.
Requirements:
- Ability to communicate clearly, both written and orally
- Fun, friendly, confident personalities
- Strong problem solving and analytical skills
- Exceptional organizational skills
- Ability to work collaboratively with fellow colleagues
- Ability to interact professionally with our customers
- Some evenings and weekends shifts are required
We offer:
- Profit Sharing
- Employee Discounts & Partner Discount Programs
- The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
- Continuous, quality education and training on our products and sales techniques
How to Apply:
If you’re ready to bring your expertise and leadership to Leon’s, we’d love to hear from you.
Please email your application, including your CV and a short statement on why you would be a great fit for LFL.
More about this job
Responsibilities
You will be responsible for maintaining customer accounts, completing daily reports, and responding to customer inquiries. Additionally, you will assist customers with after-sales service to ensure a high standard of service excellence.
Requirements
Candidates must possess strong communication, organizational, and problem-solving skills. The role requires a friendly, confident personality and the ability to work collaboratively in a team environment.
Skills
- Customer service
- Communication
- Problem solving
- Analytical skills
- Organizational skills
- Collaboration
- Professionalism
- Reporting
Benefits
- Profit sharing
- Employee discounts
- Partner discount programs
- Education and training
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Retail
Keywords
- Customer Care
- Customer Service
- Retail
- Furniture
- Sales Support
- Account Management
- Reporting
- After-sales Service
- Communication
- Problem Solving
- Organizational Skills
- Teamwork
- Profit Sharing
- Employee Discounts