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Lester B. Pearson School Board (LBPSB)

DATA PROCESSING TECHNICIAN PRINCIPAL CLASS

Dorval, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Nature of the Work

The principal and customary work of the incumbent consists of carrying out highly specialized technical functions of a complex nature in the support, development, integration, and optimization of corporate applications, reporting solutions, and related data services.

The incumbent acts as a senior technical resource for assigned corporate and internally developed applications, including GPI, Jade, Tosca, Mozaïk, the LBPSB SSO Portal, and Fusion. Working with a wide range of latitude according to established priorities and objectives, the incumbent analyzes complex requirements and incidents, evaluates possible courses of action, recommends technical solutions, adapts procedures, and develops methods to improve application performance, reliability, reporting, and user experience.

The incumbent works with IT personnel, professionals, management, departments, users, vendors, and other partners. The incumbent distributes work among technicians, ensures that assigned work is completed, reviews completed work at management’s request, and provides training, technical guidance, documentation, and knowledge transfer.

Principal Responsibilities

Acts as the senior technical resource and escalation point for complex issues involving assigned corporate and internally developed applications.
Investigates, reproduces, documents, and resolves complex application, data, integration, access, and reporting issues with users and technical teams.
Analyzes approved business and user requirements and translates them into technical specifications, configurations, reports, dashboards, procedures, and support solutions.
Evaluates possible courses of action and recommends practical solutions based on organizational requirements, established standards, security considerations, and available technologies.
Participates in the design, testing, implementation, integration, enhancement, and ongoing support of business applications.
Designs, develops, maintains, and optimizes Power BI reports, dashboards, data models, and visualizations; develops SQL queries and data transformations using databases, files, and enterprise applications.
Validates data accuracy, consistency, security, and performance and communicates findings and recommendations to technical and non-technical audiences.
Supports the technical administration of Power BI, including publishing, workspace administration, refresh monitoring, access management, and report distribution, in accordance with established requirements.
Coordinates escalated requests and application rollouts, including technical activities, testing, communications, training, documentation, and post-implementation support.
Develops user guides, technical documentation, procedures, presentations, training, and knowledge-transfer materials.
Recommends and implements improvements to applications, support processes, procedures, documentation, reporting solutions, and technology adoption.
Distributes work among technicians and ensures its completion; at management’s request, reviews completed work and provides feedback; and participates in technicians’ training and technical development.
Provides technical advice and supports users, colleagues, and other technicians in resolving complex issues while maintaining effective relationships with departments, vendors, and partners.
Performs other related duties consistent with the class of employment.

Qualifications

Hold a Diploma of College Studies in Computer Science Technology or in Computer Science Technology in an appropriate specialty for the class of employment, or a diploma or attestation of studies recognized as equivalent by the competent authority, and have four (4) years of pertinent experience.

Other Requirements

The incumbent must demonstrate:

Experience supporting complex corporate, administrative, or enterprise applications.
Strong knowledge of SQL, relational databases, data transformation, data validation, and technical troubleshooting.
Experience developing, maintaining, and optimizing Power BI reports, dashboards, data models, and visualizations.
Ability to analyze complex technical and operational requirements, evaluate options, and recommend practical solutions.
Ability to work independently with a wide range of latitude, manage competing priorities, and meet deadlines.
Strong analytical, organizational, problem-solving, customer-service, and interpersonal skills.
Ability to explain technical concepts and findings clearly and to prepare specifications, procedures, documentation, training materials, reports, and support solutions for varied audiences.
Ability to work collaboratively with cross-functional teams and stakeholders and a commitment to continuous learning.
Strong oral and written communication skills in English and French.

Assets

Experience in a school board, educational organization, or comparable public-sector environment.
Knowledge of GPI, Jade, Tosca, Mozaïk, Fusion, single sign-on solutions, or comparable enterprise applications.
Experience with Power BI Service administration, application implementations, integrations, quality assurance, testing, and organizational change.
Experience using multiple data sources and preparing technical training, user documentation, and knowledge-transfer materials.

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More about this job

Responsibilities

Serves as the senior technical resource for complex corporate applications, resolving escalated application, data, integration, access, and reporting issues while supporting implementations and improvements. Develops and administers Power BI reports and data solutions, coordinates technical work and rollouts, and provides documentation, training, and guidance to users and technicians.

Requirements

Requires a college diploma in Computer Science Technology or an equivalent qualification, plus four years of relevant experience. Candidates need strong SQL, database, and Power BI expertise, complex application support and troubleshooting abilities, and strong analytical, communication, organizational, and collaboration skills, including oral and written English and French.

Skills

SQL
Relational Databases
Power BI
Data Transformation
Data Validation
Application Support
Technical Troubleshooting
Requirements Analysis
Report and Dashboard Development
Data Modeling
Application Integration
Testing and Quality Assurance
Technical Documentation
Training and Knowledge Transfer
Project Coordination
English and French Communication

Visa sponsorship

Not detected in the job text

Keywords

Computer Science Technology
Corporate Applications
Enterprise Applications
GPI
Jade
Tosca
Mozaïk
LBPSB SSO Portal
Fusion
Power BI
Power BI Service
SQL
Relational Databases
Data Models
Data Transformation
Data Validation
Dashboards
Reporting Solutions
Single Sign-On
Application Integration
Application Administration
Technical Troubleshooting
Requirements Analysis
Quality Assurance
Testing
Access Management
Workspace Administration
Data Refresh Monitoring
Technical Documentation
Knowledge Transfer

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