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Added 3 mins ago
AF
Client Service Representative - Calgary Brentwood Village (Part-Time)
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Calgary, AB
- Part-time
Proven customer service and/or sales experience.
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Manager Business Communications Partner (Temporary 6-months)
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Let's Roam

Sales Development Representative

Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Experience: 1–2 years of experience in sales, sales development, appointment setting, or a similar customer-facing role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Sales Development Representative (SDR) / Sales Assistant

Company: Let’s Roam

Brands: LetsRoam.com | ScavengerHunt.com

About the Role

Are you a motivated, people-oriented sales professional who enjoys talking to customers and helping a sales team succeed?

Let’s Roam is looking for an organized and proactive Sales Development Representative (SDR) / Sales Assistant to help our sales team connect with potential customers, schedule meetings, and follow up with leads. You’ll play an important role in making sure promising opportunities don’t slip through the cracks and our Account Executives can focus on building relationships and closing deals.

This role is ideal for someone who enjoys a fast-paced environment, is confident communicating over the phone, and takes pride in staying organized and following through.

What You’ll Do

Connect with Potential Customers

Respond quickly to new inquiries and help qualified prospects schedule meetings with our sales team.
Follow up with leads who have shown interest but haven’t booked a meeting yet.
Reach out to customers who have not responded to emails or whose contact information needs updating.
Help verify inquiries and appointments to make sure our sales team is spending time with the right prospects.

Recover Missed Meetings

Follow up with customers who miss, cancel, or postpone scheduled meetings.
Help customers find a new time that works and book meetings directly on the sales team’s calendars.
Understand and document why meetings were missed or cancelled so we can improve our process.

Handle Incoming Calls and Confirm Appointments

Contact customers before their scheduled meetings to confirm attendance.
Answer incoming calls from corporate customers and people interested in our services.
Answer basic questions, direct customers to the right person, and make sure important requests are followed up on.
Schedule qualified prospects with the appropriate Account Executive.
Keep customer information, meeting details, and follow-up notes accurate and up to date in our CRM.

What We’re Looking For

1–2 years of experience in sales, sales development, appointment setting, or a similar customer-facing role.
Experience using HubSpot or another CRM to manage contacts, meetings, tasks, and follow-ups.
Excellent spoken English and confidence communicating with customers over the phone.
Strong written communication skills and the ability to write clear, professional emails and messages.
Comfortable making a high volume of calls each day, potentially 100 or more.
Strong organizational skills and attention to detail.
A proactive, goal-oriented mindset with a willingness to follow up consistently.

Bonus points if you have:

Previous experience as a Sales Development Representative (SDR).
Experience making video calls with customers.
Familiarity with sales follow-up processes and CRM tools.

What Makes You a Great Fit

Responsive: You act quickly and understand that timely follow-ups can make a difference.
Persistent: You’re comfortable following up without being pushy and know how to re-engage interested customers.
Customer-focused: You communicate positively and make customers feel heard and supported.
Organized: You keep records accurate and ensure important details never get lost.
Goal-driven: You enjoy working toward daily and weekly targets and take ownership of your results.
Adaptable: You’re comfortable learning new processes, receiving feedback, and working in a growing startup environment.
Team-oriented: You enjoy helping others succeed and understand that your work directly supports the broader sales team.

Why Join Let’s Roam?

At Let’s Roam, we create engaging experiences through scavenger hunts, tours, and team-building activities. You’ll join a team that values initiative, collaboration, and continuous improvement, with the opportunity to make a direct impact on our sales process and business growth.

If you’re a confident communicator who enjoys helping customers, staying organized, and keeping a sales team moving forward, we’d love to hear from you!

Apply today and help us create more opportunities for our sales team to succeed.

Apply About employer

More about this job

Responsibilities

Respond to and follow up with prospective customers, qualify inquiries, schedule meetings, recover missed appointments, and handle incoming calls. Maintain accurate customer and meeting records in the CRM while supporting Account Executives and improving follow-up processes.

Requirements

Requires 1–2 years of experience in sales, sales development, appointment setting, or a similar customer-facing role, along with CRM experience. Candidates should have excellent spoken English, strong written communication, confidence making a high volume of calls, and strong organizational and follow-through skills.

Skills

Sales Development
Appointment Setting
Lead Follow-Up
Customer Communication
Phone Sales
CRM Management
HubSpot
Email Communication
Call Handling
Meeting Scheduling
Organization
Attention To Detail
Persistence
Customer Service
Goal Orientation
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Sales Assistant
Lead Generation
Lead Qualification
Appointment Setting
Account Executives
HubSpot
CRM
Customer Inquiries
Sales Follow-Up
Meeting Scheduling
Missed Meeting Recovery
Incoming Calls
Appointment Confirmation
Contact Management
Task Management
Email Communication
Phone Communication
Corporate Customers
Events Services
Scavenger Hunts
Tours
Team-Building Activities
Startup Environment

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