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Added 11 mins ago
CM
Therapy Support Assistant
CASA Mental Health
Red Deer, AB
- Temporary
Classification: Classroom Behaviour Specialist
Added 11 mins ago
DI
Senior Specialist, Large Complex & Specialty Claims
Definity Insurance Company
Toronto, ON
- Full-time
The Sr Specialist, Casualty Large Complex & Specialty Claims is responsible for managing GL and ABI claims from start to finish, including complex specialty losses and those with…
Added 11 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kenora, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 11 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Orleans, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 11 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 11 mins ago
SA
Social Science, English, Learning Support Teacher
St. Andrew's College of Arts, Science and Commerce
Aurora, ON
- Contract
In support of our growing program, we seek teachers who will add to the full school programming, including coaching sports and enhancing leadership and arts programming. We encourage…
Added 11 mins ago
HD
Cyber and System Security Specialist
Hamilton-Wentworth District School Board (HWDSB)
Hamilton, ON
- Full-time
…schools and 2 Adult Learning Centres, in addition to providing support and service to approximately 8,800 staff…
Added 26 mins ago
K
Retention Marketing Specialist
Knix
Toronto, ON
- Full-time
Knix is looking for a Retention Marketing Specialist to be the keeper of all owned channel campaigns. You own the calendar, briefs and execution across email and SMS.
Added 26 mins ago
OT
Specialist, Corporate Services
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Specialist provides specialized program and analytical support for key Corporate Services programs, with a focus on Real Estate Operations (REO) vendor governance, lease administration…
Added 26 mins ago
OH
Specialist, Palliative Care Implementation
Ontario Health
Toronto, ON
- Full-time
As Specialist, Palliative Care Implementation, you will provide project management support for the Palliative Care Health Services Delivery Framework, initially focused on adults in…
Added 41 mins ago
K
Post Production Producer
Klick
Toronto, ON
- Full-time
…assess production needs, develop estimates, assign talent, and support delivery. The role requires a strong understanding of post-production craft, creative quality, and resource management…
Added 41 mins ago
K
Retention Marketing Specialist
Knix
Toronto, ON
- Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential…
Added 41 mins ago
C
Customer Support Specialist
Clio
Calgary, AB · Vancouver, BC
- Full-time
We are looking for Customer Support Specialists to join our teams in Burnaby and Calgary. We welcome candidates from a variety of backgrounds and experiences, including early-career…
Added 41 mins ago
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Senior Security Specialist
BDO
Calgary, AB · AB · Halifax, NS
- Full-time
BDO Canada is looking for a Senior Security Specialist, a senior member of the Information Security team responsible for supporting the monitoring, detection, investigation, and response to…
Added 41 mins ago
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Senior Security Specialist
BDO
Vancouver, BC · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
BDO Canada is looking for a Senior Security Specialist, a senior member of the Information Security team responsible for supporting the monitoring, detection, investigation, and response to…
Added 41 mins ago
A
Spécialiste de la Sécurité au niveau avion / Aircraft Safety Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
…publique entre Laval (station de métro Montmorency) et Mirabel et application de…
Added 41 mins ago
A
Spécialiste en ingénierie de la sécurité des commandes de vol/Flight Controls Safety Engineering Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
…publique entre Laval (station de métro Montmorency) et Mirabel et application de…
Added 56 mins ago
B
Patient Services Specialist
BonLook
Tecumseh, ON
- Full-time
Our FYidoctors Tecumseh clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!
Added 56 mins ago
PN
Document Management Specialist
Pacific Northern Gas Ltd.
Fort St. John, BC · Smithers, BC · Terrace, BC · Vancouver, BC
- Full-time
Reporting to the Manager, Procurement, Contracts & Facilities, the Document Management Specialist is responsible for the overall success of assigned documents through the entire document…
Added 1 hour ago
PI
Canada PR Filing Specialist
Purpose Immigration Services Canada
Brampton, ON
- Full-time
We are looking for an experienced and detail-oriented Canada PR Filing Specialist to manage and process Canadian Permanent Residency (PR) applications. The ideal candidate should have at…
Added 1 hour ago
B
Maintenance and Renovations Specialist
Boardwalk
AB · Edmonton, AB
- Full-time
We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Airdrie, AB
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Strathmore, AB
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 1 hour ago
AH
HR Technology Specialist
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Full-time
Working with the Director, HR Technology, the HR Technology Specialist supports the execution of HR technology projects through process design, system configuration, testing, deployment,…
Added 1 hour ago
Talent Attraction & Employer Branding Specialist
Greenfield Global Inc.
Mississauga, ON
Job Title: Talent Attraction and Employer Branding Specialist

Lettuce

Patient Financing Specialist

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 27, 2027
Posting language: English
Posted: Oct 29, 2026

Original job description

Who we are

Lettuce is Canada's only financing partner built exclusively for fertility. Our goal is simple: make fertility treatment more accessible to Canadians through affordable financing plans. We partner directly with fertility clinics so patients can get a clear answer in minutes and begin treatment without delay.

We launched in 2026 and are a startup team of founders and operators with deep backgrounds in capital markets, credit and technology. You would be one of our earliest hires, helping shape how we support patients as we grow.

The role

You will be the person patients and clinics rely on once an application is in motion. You will own the patient relationship from application through to final payment, working inside live loan files and making decisions that matter to real people on their path to parenthood.

What you will do:

Guide patients through the application and funding process by phone, email and chat
Manage servicing requests: payment date changes, pre-authorized debit updates, payoff quotes and account inquiries
Work with patients experiencing financial hardship to restructure or re-amortize their financing plans within our policy framework
Support our fertility clinic partners with questions on approvals, disbursements and refunds
Keep accurate records in our loan management system and surface patterns, issues and product ideas to the team
Help build the support playbooks and processes that will let us serve many more Canadians pursuing fertility treatment

Who we are looking for

2+ years in loan servicing, banking, collections, customer success or a similar role involving careful conversations about money
Comfortable with numbers and able to explain a payment schedule or a fee in plain language
Steady and clear in difficult moments, with genuine empathy for people going through a hard season
Organized, dependable and a strong writer who follows through
Curious about lending and fintech, and energized by the pace of a startup
Bonus: experience in fertility or healthcare settings, exposure to a loan management system, or French language skills

What's in it for you

Competitive compensation
A ground-floor role at a funded fintech with a clear path into operations, credit or clinic partnerships as we grow
Direct, daily access to the founders and real influence over how we build
Work that matters: every file you touch is a Canadian trying to start or grow a family
The chance to learn the mechanics of consumer lending from a team that has done it at scale

How to apply

Send your resume and a short note on why this role interests you to careers@lettucecare.com. We review every application and will get back to you.

Apply About employer

More about this job

Responsibilities

Guide patients through loan applications, funding, and account servicing, including payment changes, payoff quotes, and financial hardship arrangements. Support fertility clinic partners, maintain accurate loan records, identify recurring issues, and help develop support processes as the company grows.

Requirements

Candidates should have at least two years of experience in loan servicing, banking, collections, customer success, or a similar role involving sensitive financial conversations. They should be comfortable with numbers, empathetic and clear in difficult situations, organized, dependable, strong writers, and interested in lending and fintech; fertility or healthcare experience, loan management system exposure, and French skills are bonuses.

Skills

Loan Servicing
Customer Support
Financial Hardship Support
Payment Processing
Loan Restructuring
Financial Communication
Numeracy
Empathy
Recordkeeping
Written Communication
Organization
Follow-Through
Clinic Partner Support
Problem Identification
Process Development
Customer Success

Benefits

Competitive Compensation
Career Growth Opportunities
Direct Access to Founders
Influence Over Company Development
Consumer Lending Experience

Visa sponsorship

Not detected in the job text

Keywords

Fertility Financing
Consumer Lending
Fintech
Loan Servicing
Loan Applications
Loan Funding
Payment Date Changes
Pre-Authorized Debit
Payoff Quotes
Account Inquiries
Financial Hardship
Loan Restructuring
Re-Amortization
Loan Management System
Fertility Clinics
Approvals
Disbursements
Refunds
Customer Support
Customer Success
Collections
Banking
Credit
Capital Markets
Process Development
French

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