Find work in Canada.

507,216 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
TH
MERCHANDISING SPECIALIST - LIVE GOODS
The Home Depot
Canada
- Full-time
…accuracy as it relates to article listings, supplier base and marketing activity. This role manages communications with internal and external partners, resolves store and vendor issues, and…
Added 9 mins ago
CF
Manager, Events & Rentals
Canadian Film Centre
Toronto, ON
- Full-time
Ensure cross-departmental initiatives involving Marketing & Communications and all other departments.
Added 40 mins ago
K
Marketing Manager, Global Marketing, Consulting (24 Month Secondment/Fixed Term Contract)
KPMG
ON · Toronto, Ontario
- Full-time
The Marketing Manager reports to the Marketing Director, Consulting and will be a key member of the global KPMG Marketing, Advisory team. The role will focus on the delivery and execution…
Added 40 mins ago
RI
Growth Marketing Manager
Realtax Inc.
Newmarket, ON
- Full-time
Reporting to the General Manager, we are hiring a Growth Marketing Manager to establish and lead our in-house marketing function across Realtax and Ontario Tax Sales. As our new Growth…
Added 54 mins ago
Senior Analyst, Activation
Kepler Group
Toronto, ON
Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by…
Added 54 mins ago
F
Brand Manager
Float
Remote, Canada
- $150,000 to $170,000 CAD / year
- Full-time
- Remote
Float’s Marketing team is hiring a Brand Manager to make Float the most talked-about name in Canadian business. You’ll own our out-of-home and brand media budget and spend it on big, bold…
Added 1 hour ago
IC
Product Manager, Investment Product Management
ivari Canada
Toronto, ON
- Full-time
Lead the planning and implementation of fund additions, substitutions, mergers, etc., and ensure product communications and marketing materials are compliant
Added 1 hour ago
IP
Events Specialist
Indigenous Perspectives Society
Vancouver, BC
- Full-time
Coordinate with the Donor Communications team on marketing, branded materials, and sponsor and partner recognition and deliverables.
Added 1 hour ago
P
Project Manager
Pophaus
Toronto, ON
- Full-time
Degree or diploma in Business, Communications, Marketing or a related field, or equivalent experience
Added 1 hour ago
ES
Customer Success Manager (Budget)
Euna Solutions
ON · Oakville, Ontario
- Full-time
The Customer Success Manager has a strategic and supportive role within the Customer Success team at Euna Solutions, reporting to the Manager of Customer Success.
Added 1 hour ago
CH
Canada_Nurse Manager
Celltrion Healthcare Co., Ltd.
Vancouver, BC
- Full-time
Managing field nurse case manager and optimizing customer satisfaction
Added 1 hour ago
T
Senior Counsel (Trusts, Estates and Vulnerable Persons)
TD
Toronto, ON
- Full-time
· Review internal and external materials including customer documentation and communications, contracts and marketing materials.
Added 1 hour ago
BG
Représentant ·e des ventes - Manutention | Territory Manager - Material Handling
Brandt Group of Companies
Laval, QC
- Full-time
Développer et exécuter des stratégies de marketing et de promotion pour votre ZRD.
Added 1 hour ago
A
Event Marketing Specialist
Altis
Pickering, ON
- $41.28 to $46.46 CAD / hour
- Contract
Working closely with marketing leadership and cross-functional teams, you'll bring ideas to life through thoughtful planning, creative execution, and seamless coordination. This is an…
Added 1 hour ago
SL
Manager, Brand Strategy & Governance
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Manager, Brand Strategy & Governance reports to the Director, Global Brand Strategy in Global Marketing. The successful candidate is an experienced professional with a background in…
Added 1 hour ago
B
Regional Vice President, Personal Banking, Toronto East & Pickering
BMO
Toronto, ON
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best…
Added 1 hour ago
M
Internal Communications Manager - Mars Snacking
Mars
Bolton, ON · BOL-Mars Canada Inc.
- Full-time
The Internal Communications Manager manages and executes strategic internal business communications for the North America business in line with our Purpose, Five Principles and the Canadian…
Added 1 hour ago
S
Senior Product Manager - SOTI Connect
SOTI
Mississauga, ON
- $120,000 to $140,000 CAD / year
- Full-time
…be part of a winning team. As the successful Senior Product Manager, you will be responsible for taking ownership of the product line life cycle from strategic planning to tactical…
Added 2 hours ago
GW
Events Coordinator
Gowling WLG
Toronto, ON
- $55,000 to $68,000 CAD / year
- Full-time
Post-secondary degree or diploma in event planning, marketing, communications, hospitality, or a related field, or equivalent practical experience
Added 2 hours ago
Manager, Strategic Partnerships & Growth
Scotiabank
Ottawa, ON
Undergraduate degree in Business, Marketing, Communications or a related discipline.
Added 2 hours ago
C
Senior Manager, Product Positioning
CIBC
Toronto, ON
- Full-time
Collaborate with Product Development, Marketing, Client Portfolio Management, and Global Distribution to ensure consistency and effectiveness of product positioning in all materials and…
Added 2 hours ago
C
Manager, Product Positioning, Mutual Funds
CIBC
Toronto, ON
- Full-time
Collaborate with Product Development, Marketing, Client Portfolio Management, and Global Distribution to ensure consistency and effectiveness of product positioning in all materials and…
Added 2 hours ago
B
Regional Vice President, Personal Banking, Durham
BMO
Whitby, ON
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best…
Added 2 hours ago
OO
Communications Coordinator - Coordonnateur des communications
Office of the Commissioner of Indigenous Languages
Ottawa, ON
- Full-time
Reporting to the Manager of Communications, the Communications Coordinator supports the day-to-day coordination, development, and delivery of communications initiatives that advance the…
Added 2 hours ago
K
Marketing Manager
Kiocafe
Toronto, ON
- Full-time
KioCafé is seeking a creative, strategic, and results-driven Marketing Manager to lead the development and execution of marketing initiatives that drive brand awareness, customer…

Leviton

Customer Service Representative / Représentant(e) service client

Pointe-Claire, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English · French
Posted: Oct 27, 2026

Original job description

English section of this bilingual listing.

About Leviton

At Leviton, we build what’s next to light, power, and connect everyday spaces, from electrical, to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers’ lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It’s about each person bringing skills and passion to a challenging and constantly changing world.

About the role

Reporting to the Supply Chain and Quality Assurance Director, the Account Representative is at the heart of customer excellence. This role is responsible for efficiently and courteously responding to customer and internal team/sales team inquiries and requests, ensuring precision in communication. The Account Representative maintains strong relationships and ensures client satisfaction, embodying the core values of exceptional customer service.

Responsibilities

Efficiently and courteously respond to customer inquiries and requests, ensuring precision in communication.
Oversee the management of regular clients within the designated region or specialty, maintaining strong relationships and ensuring client satisfaction.
Address and fulfill specific customer requirements related to product lines, tailored services, and the added value of Leviton business solutions.
Process and manage Return Goods Authorizations, ensuring compliance with company policies.
Educate, onboard, and support clients in utilizing various digital platforms, including B2B, EDI, and the company website.
Contributes and actively participates in promoting marketing promotions for targeted segments or customers.
Utilize Customer Relationship Management (CRM) technology to update customer profiles, maintain detailed customer notes, and manage sales opportunities effectively.
If necessary, send customers their daily transaction reports and out-of-stock orders.
Identify, propose, and implement solutions to customer issues, or escalate requests to the appropriate personnel for resolution.
Communicate any changes that may impact customer accounts or orders, ensuring transparency and customer awareness.
Collaborate with forecasting and shipping departments to verify product availability and ensure timely delivery.
Work closely with team members and other business departments to provide comprehensive sales service.
Assist the external sales force by providing relevant customer information and support in all areas directly related to customer interactions.
Notify the sales force of special-order specifications to ensure complete and accurate customer files.
Ensures the order entry process, ensuring accuracy and efficiency.
Adhere to established performance indicators to enhance customer experience.
Ensure that all relevant transactions and communications are documented in accordance with ISO standards.
Conduct specific analyses or undertake special projects as required by the Manager.

Qualifications

Demonstrates a commitment to providing exceptional service, maintaining strong relationships, and ensuring client satisfaction.
Excellent interpersonal skills, with an ability to work and collaborate effectively in a team.
Demonstrates strong organizational skills and efficiently manages time and priorities.
Proactively addresses and resolves customer inquiries and issues, finding effective solutions to meet client needs.
Attention to detail and precision.
Proficient in Microsoft Office tools (e.g., Microsoft Office).
Knowledge ERP (i.e. Oracle) software would be an asset.
Proficient in both spoken and written French and English. We seek an individual fluent in English to effectively communicate with contacts throughout Canada and colleagues in the United States.

Education and Experience

Completed College Diploma
Electrical knowledge would be an asset
2 years of relevant experience in a similar position

By submitting their application, candidates consent to the collection, use, and retention of their necessary personal information for the recruitment process. This data will be managed in accordance with the requirements of Quebec’s Law 25, ensuring its confidentiality and security. We commit to collecting only relevant information and protecting it against unauthorized access. Candidates’ personal information will be retained only for the duration necessary to evaluate their application and will then be deleted in accordance with our data retention policy.

******

À propos de Leviton

Read the full bilingual original

About Leviton

About the role

Responsibilities

Efficiently and courteously respond to customer inquiries and requests, ensuring precision in communication.
Oversee the management of regular clients within the designated region or specialty, maintaining strong relationships and ensuring client satisfaction.
Address and fulfill specific customer requirements related to product lines, tailored services, and the added value of Leviton business solutions.
Process and manage Return Goods Authorizations, ensuring compliance with company policies.
Educate, onboard, and support clients in utilizing various digital platforms, including B2B, EDI, and the company website.
Contributes and actively participates in promoting marketing promotions for targeted segments or customers.
Utilize Customer Relationship Management (CRM) technology to update customer profiles, maintain detailed customer notes, and manage sales opportunities effectively.
If necessary, send customers their daily transaction reports and out-of-stock orders.
Identify, propose, and implement solutions to customer issues, or escalate requests to the appropriate personnel for resolution.
Communicate any changes that may impact customer accounts or orders, ensuring transparency and customer awareness.
Collaborate with forecasting and shipping departments to verify product availability and ensure timely delivery.
Work closely with team members and other business departments to provide comprehensive sales service.
Assist the external sales force by providing relevant customer information and support in all areas directly related to customer interactions.
Notify the sales force of special-order specifications to ensure complete and accurate customer files.
Ensures the order entry process, ensuring accuracy and efficiency.
Adhere to established performance indicators to enhance customer experience.
Ensure that all relevant transactions and communications are documented in accordance with ISO standards.
Conduct specific analyses or undertake special projects as required by the Manager.

Qualifications

Demonstrates a commitment to providing exceptional service, maintaining strong relationships, and ensuring client satisfaction.
Excellent interpersonal skills, with an ability to work and collaborate effectively in a team.
Demonstrates strong organizational skills and efficiently manages time and priorities.
Proactively addresses and resolves customer inquiries and issues, finding effective solutions to meet client needs.
Attention to detail and precision.
Proficient in Microsoft Office tools (e.g., Microsoft Office).
Knowledge ERP (i.e. Oracle) software would be an asset.
Proficient in both spoken and written French and English. We seek an individual fluent in English to effectively communicate with contacts throughout Canada and colleagues in the United States.

Education and Experience

Completed College Diploma
Electrical knowledge would be an asset
2 years of relevant experience in a similar position

At Leviton, we recognize that our people are our greatest asset. We:

Ask questions to go beyond the surface
Embrace challenges with courage and confidence
Seek out new perspectives
Anticipate what comes next

******

À propos de Leviton

Chez Leviton, nous construisons ce qui est à côté de la lumière, de l'électricité et connectons les espaces quotidiens, de l'électricité à l'éclairage, en passant par les réseaux de données et la gestion de l'énergie. Avec plus de 115 ans d'histoire, Leviton développe des solutions réfléchies qui contribuent à rendre la vie de ses clients plus facile, plus sûre, plus efficace et plus productive. Nous reconnaissons que nos gens sont notre plus grand atout. Nous POSONS des questions, ACCEPTONS les défis, CHERCHONS de nouvelles perspectives et ANTICIPONS ce qui vient ensuite. C'est que chaque personne apporte ses compétences et sa passion dans un monde exigeant et en constante évolution.

À propos du poste

Relevant du Directrice, chaine d'approvisionnement et assurance qualité, le représentant des comptes est au cœur de l'excellence client. Ce rôle est responsable de répondre efficacement et courtoisement aux demandes et demandes des clients et de l'équipe interne/des ventes, assurant la précision de la communication. Le représentant des comptes maintient des relations solides et assure la satisfaction de la clientèle, incarnant les valeurs fondamentales d'un service à la clientèle exceptionnel.

Responsabilités

Répondez efficacement et courtoisement aux demandes et demandes des clients, assurant la précision de la communication.
Superviser la gestion des clients réguliers dans la région ou la spécialité désignée, en maintenant des relations solides et en assurant la satisfaction des clients.
Répondre et répondre aux besoins spécifiques des clients liés aux gammes de produits, aux services personnalisés et à la valeur ajoutée des solutions d'affaires Leviton.
Traiter et gérer les autorisations de retour, en veillant à respecter les politiques de l'entreprise.
Éduquer, intégrer et soutenir les clients dans l'utilisation de diverses plateformes numériques, y compris B2B, EDI et le site web de l'entreprise.
Contribue et participe activement à la promotion de promotions marketing pour des segments ou clients ciblés.
Utilisez la technologie de gestion de la relation client (CRM) pour mettre à jour les profils clients, tenir des notes clients détaillées et gérer efficacement les occasions de vente.
Si nécessaire, envoyez aux clients leurs rapports quotidiens de transactions et leurs commandes en rupture de stock.
Identifier, proposer et mettre en œuvre des solutions aux problèmes des clients, ou faire remonter les demandes au personnel approprié pour résolution.
Communiquez tout changement pouvant affecter les comptes clients ou les commandes,
Assure le processus de saisie des commandes, assurant la précision et l'efficacité.
Respectez les indicateurs de performance établis pour améliorer l'expérience client.
Assurez-vous que toutes les transactions et communications pertinentes sont documentées conformément aux normes ISO.
Effectuer des analyses spécifiques ou entreprendre des projets spéciaux selon les exigences du gestionnaire.

Qualifications

Démontre un engagement à offrir un service exceptionnel, à maintenir des relations solides et à assurer la satisfaction des clients.
Excellentes compétences interpersonnelles, avec la capacité de travailler et de collaborer efficacement en équipe.
Démontre de solides compétences organisationnelles et gère efficacement le temps et les priorités.
Répond de manière proactive aux demandes et problèmes des clients, trouvant des solutions efficaces pour répondre aux besoins des clients.
Attention aux détails et précision.
Compétent dans les outils Microsoft Office (par exemple, Microsoft Office).
Un logiciel Knowledge ERP (c'est-à-dire Oracle) serait un atout.
Compétent tant en français qu'en anglais, tant à l'oral qu'à l'écrit. Nous recherchons une personne à l'aise en anglais pour communiquer efficacement avec des contacts à travers le Canada et des collègues aux États-Unis.

Éducation et expérience

Diplôme collégial complété
Les connaissances en électricité seraient un atout
2 ans d'expérience pertinente dans un poste similaire

En soumettant leur candidature, les candidats consentent à la collecte, à l'utilisation et à la conservation de leurs renseignements personnels nécessaires pour le processus de recrutement. Ces données seront gérées conformément aux exigences de la Loi 25 du Québec, assurant ainsi leur confidentialité et leur sécurité. Nous nous engageons à recueillir uniquement les informations pertinentes et à les protéger contre les accès non autorisés. Les renseignements personnels des candidats ne seront conservés que pour la durée nécessaire à l'évaluation de leur candidature, puis seront supprimés conformément à notre politique de conservation des données.

Apply About employer

More about this job

Responsibilities

Respond to customer and internal inquiries, manage customer accounts and orders, resolve issues, and support clients using digital platforms. Coordinate with sales, forecasting, and shipping teams to ensure accurate communication, product availability, timely delivery, and documented transactions.

Requirements

Requires a completed college diploma and two years of relevant experience in a similar role; electrical knowledge is an asset. Candidates should have strong customer service, communication, organizational, and problem-solving skills, proficiency with Microsoft Office, and spoken and written fluency in French and English; ERP knowledge such as Oracle is an asset.

Skills

Customer Service
Customer Account Management
Order Processing
Customer Issue Resolution
Client Relationship Building
Microsoft Office
Oracle ERP
B2B Platforms
Electronic Data Interchange
Sales Support
Communication
Organization
Time Management
French and English Fluency

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Account Management
CRM
Order Entry
Return Goods Authorization
B2B
Electronic Data Interchange
EDI
Microsoft Office
Oracle ERP
Sales Support
Customer Satisfaction
Product Availability
Shipping Coordination
Forecasting
Marketing Promotions
ISO Standards
Electrical Products
Energy Management
Data Networks
Bilingual Communication
French
English

Report this job