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Levitt-Safety

Customer Service Representative

Winnipeg, MB, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Oct 31, 2026
Experience: 2+ years of customer service, administrative, inside sales, or office support experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Making Canada a safer place to live and work for over 90 years.

As Canada's trusted safety partner since 1935, we work alongside customers coast to coast to help ensure people return home safely at the end of every shift.

Join a Team That Keeps People Safe

At Levitt-Safety, our purpose is simple: we help make workplaces safer. As Canada's leading provider of safety solutions, we pride ourselves on delivering exceptional service, expert advice, and innovative solutions that help our customers protect their people, facilities, and operations.

We're looking for a Customer Service Representative to join our Winnipeg team. If you're someone who enjoys helping customers, solving problems, and working in a fast-paced environment where no two days are the same, we'd love to hear from you.

Does this sound like you?

You genuinely enjoy helping customers and creating positive experiences
You are highly organized and can manage multiple priorities at once
You take ownership and follow through on commitments
You enjoy collaborating with teammates and sharing ideas
You are motivated by finding solutions, not just answering questions
You thrive in a dynamic environment where customer needs come first

What You'll Do

As a Customer Service Representative, you'll be the first point of contact for many of our customers and play a key role in supporting our sales, service, and operations teams.

Provide exceptional service to customers through phone, email, and other communication channels
Process customer orders, quotations, product inquiries, returns, credits, and account updates accurately and efficiently
Track orders and shipments, providing proactive updates and resolutions when required
Build strong relationships with customers by understanding their needs and ensuring timely follow-up
Support our inbound call queue and help achieve service level objectives
Collaborate with internal departments to resolve customer concerns and deliver positive outcomes
Identify opportunities to support sales growth by uncovering customer needs and referring opportunities to the appropriate team members
Maintain accurate customer records within CRM and ERP systems
Assist with reception, switchboard, mailroom, and other branch administrative duties as required
Stay informed on Levitt-Safety products, services, and solutions to confidently support customer inquiries

What We're Looking For

2+ years of customer service, administrative, inside sales, or office support experience
Strong computer skills, including Microsoft Office and Outlook
Experience using CRM systems such as Salesforce is considered an asset
Excellent verbal and written communication skills
Strong attention to detail and organizational abilities
Professional phone manner and customer-focused approach
Proven ability to manage multiple tasks and changing priorities
Strong problem-solving and decision-making skills
Ability to work independently while contributing to a collaborative team environment
Experience in industrial, safety, distribution, service, or B2B environments is an asset

Why Join Levitt-Safety?

We believe our people are our greatest asset. When you join Levitt-Safety, you'll become part of a team that values collaboration, respect, innovation, and continuous growth.

Competitive salary in line with your skills, experience and internal equity
Comprehensive health and dental benefits
Company-matched RRSP program& annual profit-sharing opportunity
Three weeks of vacation plus other paid time off
Discounted fitness memberships
Ongoing training and professional development
A supportive team environment built on our Face of Levitt-Safety Fundamentals and family values

Application & Hiring Process

Levitt-Safety may use AI-enabled tools to support the screening and assessment of applications.

All AI-supported results are reviewed by a member of our recruitment team before any hiring decisions are made.

We are committed to employment equity and base hiring decisions on qualifications, skills, and ability. We welcome and encourage applications from persons with disabilities, visible minorities, Indigenous Peoples, and individuals from diverse backgrounds, and we recognize that experience comes in many forms.

If you require accommodation at any stage of the application process, please contact us at talent@levitt-safety.com. We review applications as they are received and look forward to hearing from you.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary point of contact for customers, managing orders, inquiries, and account updates while supporting sales and operations teams. They are also responsible for maintaining accurate records in CRM/ERP systems and performing branch administrative duties.

Requirements

Candidates must have at least 2 years of experience in customer service, administration, or inside sales, along with strong computer skills including Microsoft Office. Proficiency in CRM systems and excellent verbal and written communication skills are required for this role.

Skills

Customer service
Administrative support
Inside sales
Microsoft Office
Outlook
CRM systems
Salesforce
Communication skills
Attention to detail
Organizational abilities
Problem-solving
Decision-making
Order processing
Relationship building
Data entry

Benefits

Health insurance
Dental benefits
Company-matched RRSP program
Annual profit-sharing opportunity
Three weeks of vacation
Paid time off
Discounted fitness memberships
Ongoing training
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative
Inside Sales
CRM
Salesforce
ERP
Microsoft Office
Outlook
Safety Solutions
Order Processing
Quotations
Shipment Tracking
B2B
Distribution
Reception
Switchboard
Mailroom
Data Management
Problem Solving
Communication

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