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Added 7 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Kawartha Lakes, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 7 mins ago
W
(CAN) Directs Store Delivery Associate
Walmart
New Westminster, BC
- Part-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 7 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Toronto, ON
- Part-time
7. Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 7 mins ago
W
(CAN) Consumables Associate
Walmart
Regina, SK
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 7 mins ago
TT
Quality Engineering Intern
TTM Technologies
Toronto, ON
- Full-time
Mentors: Quality Director and Continuous Improvement Manager
Added 37 mins ago
U
Représentant des ventes – Région d’Ottawa, ON et Gatineau, QC
USG
Montreal, QC
- Other
Added 37 mins ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $50 to $60 CAD / hour
- Full-time
Added 52 mins ago
BC
Marketing Specialist
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
Experience with digital marketing tools such as Google Analytics, Google Ads, Meta Ads Manager, HubSpot, Mailchimp, or similar platforms.
Added 52 mins ago
M
Seasonal Sales Support - Halton Hills (Toronto Premium Outlets)
Mackage
Halton Hills, ON
- Part-time
Reporting to the Store Manager, the Seasonal Sales Support provides assistance to the team members and is responsible for all areas listed below. They participate in all the essential…
Added 53 mins ago
Sales Associate-Retail
Roots
Richmond, BC
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to…
Added 53 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Oshawa, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 53 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Oshawa, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 53 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Oakville, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 53 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Oakville, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 53 mins ago
W
(CAN) Customer Service Manager
Walmart
Tsawwassen, BC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 53 mins ago
SN
Seasonal Team Member, CrossIron Mills
Saje Natural Wellness | Retail
AB · Rocky View County, Alberta
- Contract
…there. </p><h3><br>The impact you'll make:</h3><p>Reporting to the Store Manager, Retail Team Members drive our mission first-hand with our customers: you connect people to the healing…
Added 1 hour ago
CL
Resident Advisor
Campus Living Centres
Calgary, AB
- Full-time
Work in co-operation with other staff including but not limited to: the Residence Life Manager (RLM), the General Manager (GM), the Operations Manager (OM), Residence Service…
Added 1 hour ago
LH
Care Coordinator
Lifemark Health Group
Halifax, NS
- Part-time
Provide administrative support to the Care Coordinator Manager and Clinic Director
Added 1 hour ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 1 hour ago
RP
Counter Sales Representative
Reliable Parts Ltd.
Mississauga, ON
- Full-time
…company's performance standards and goals as defined by your manager. You also ensure that customers receive efficient and expedient service while recognizing opportunities for additional…
Added 1 hour ago
SC
Test Analyst
Sustainability consulting
Canada
- Full-time
Career progression into Senior Test Analyst, QA Engineer, Automation Engineer, QA Lead, or QA Manager roles.
Added 1 hour ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 1 hour ago
SC
Operations Analyst - Entry to Mid Level
Sustainability consulting
Canada
- Full-time
Career progression into Senior Operations Analyst, Business Analyst, Operations Manager, Strategy Analyst, or Process Improvement roles.
Added 1 hour ago
BC
Junior Data Analys
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
Career progression into Data Analyst, Business Analyst, BI Analyst, Data Scientist, or Analytics Manager roles.
Added 1 hour ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…

Levitt-Safety

Service Admin Manager, Western Canada

Calgary, AB, Canada
Edmonton, AB, Canada
Port Coquitlam, BC, Canada
Vancouver, BC, Canada
Winnipeg, MB, Canada
Regina, SK, Canada
Saskatoon, SK, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of progressive leadership experience managing administrative or operational support teams, ideally across multiple locations.
Posting language: English
Posted: Nov 6, 2026

Original job description

Making Canada a safer place to live and work for over 90 years.

As Canada's trusted safety partner since 1935, we work alongside customers coast to coast to help ensure people return home safely at the end of every shift.

Location: Ideally close to one of our branches | Regional Travel Required

Levitt-Safety is looking for an experienced Service Administration Manager to lead our service administration function across Western Canada, including Alberta (excluding Fort McMurray), British Columbia, Saskatchewan and Manitoba.

Reporting to the VP, Services, you will provide strategic and operational leadership to regional service administration teams, leading through administration supervisors and supporting employees across multiple locations. You will be accountable for the effectiveness, consistency and continuous improvement of service administration processes, systems and customer support.

This is a senior leadership opportunity for an organized, commercially minded individual who enjoys developing people, improving business processes and building efficient, high-performing teams in a technical service environment.

What you'll do

Lead and develop Western Canada's service administration teams through regional supervisors, establishing clear expectations, consistent standards and accountability for performance.
Oversee key service administration functions, including quoting, scheduling, work order management, service reporting, invoicing and accounts receivable coordination.
Monitor team performance, workloads, capacity and administrative backlogs, ensuring resources are effectively allocated to support service operations and customer commitments.
Drive consistent administrative processes and service standards across all Western locations, identifying opportunities to improve efficiency, accuracy and customer experience.
Lead recruitment, onboarding, training, performance management, succession planning and ongoing development of service administration employees.
Partner with Regional Service Managers and local leadership to strengthen coordination between administration teams and field service operations, resolving escalated issues and operational challenges.
Lead the ongoing development, implementation and adoption of service management systems, including ISM Service Software, ERP, CRM and related business platforms, partnering with IT and other stakeholders on system enhancements and improvements.
Develop and maintain standardized procedures, work instructions, training programs and administrative tools to support consistent execution across the region and nationally.
Oversee service administration KPIs and reporting, including quote turnaround, scheduling effectiveness, work order completion, invoicing timeliness, data accuracy and accounts receivable performance.
Partner with Service leadership and Accounting to strengthen financial controls, improve billing readiness, resolve invoice discrepancies and support timely collection of outstanding accounts.
Maintain and govern the National Services Pricing Matrix, ensuring pricing accuracy and consistency across business systems and service platforms.
Collaborate with the VP, Services and other regional leaders on national service initiatives, system improvements, training programs, COR certification support and continuous improvement projects.

What we're looking for

5+ years of progressive leadership experience managing administrative or operational support teams, ideally across multiple locations.
Demonstrated experience leading through supervisors or team leaders, with accountability for larger, geographically dispersed teams.
Experience in a technical service, field service or service-based business environment is strongly preferred.
Strong people leadership, coaching, performance management and workforce planning skills.
Proven ability to standardize processes, improve workflows and lead change across multiple locations.
Strong business and financial acumen, including operational KPIs, billing processes, accounts receivable and financial controls.
Experience with ERP, CRM or service management systems, including system implementation, optimization or process improvement.
Excellent organizational, analytical, problem-solving and communication skills.
Proficiency in Microsoft Office and operational reporting.
Post-secondary education in business administration, operations or a related discipline, or an equivalent combination of education and experience.
Willingness to travel regionally and nationally as required.

Why join Levitt-Safety?

For over 90 years, Levitt-Safety has helped organizations protect their people, property and workplaces. We're proud of our people-first culture, commitment to safety and the meaningful work we do every day.

When you join our team, you'll enjoy:

Competitive compensation and comprehensive benefits.
RRSP Matching & Profit sharing.
Opportunities for professional development, training and career growth.
A supportive, collaborative team environment.
The opportunity to make a meaningful difference in workplace safety across Canada.

At Levitt-Safety, we believe in doing the right thing, supporting one another and choosing the safe way, always.

Application & Hiring Process

Levitt-Safety may use AI-enabled tools to support the screening and assessment of applications. All AI-supported results are reviewed by a member of our recruitment team before any hiring decisions are made.

We are committed to employment equity and base hiring decisions on qualifications, skills, and ability. We welcome and encourage applications from persons with disabilities, visible minorities, Indigenous Peoples, and individuals from diverse backgrounds, and we recognize that experience comes in many forms.

If you require accommodation at any stage of the application process, please contact us at talent@levitt-safety.com. We review applications as they are received and look forward to hearing from you.

Apply About employer

More about this job

Responsibilities

The Service Administration Manager will provide strategic and operational leadership to regional service administration teams across Western Canada. They are responsible for driving process consistency, managing service KPIs, and ensuring effective coordination between administration and field service operations.

Requirements

Candidates must have 5+ years of progressive leadership experience in administrative or operational support, preferably within a technical service environment. A post-secondary education in business or operations is required, along with strong financial acumen and experience with ERP or CRM systems.

Skills

Leadership
Service administration
Operational management
Process improvement
Team development
Performance management
Financial acumen
Workforce planning
Change management
CRM
ERP
Service management systems
Analytical skills
Problem-solving
Communication
Microsoft Office

Benefits

Competitive compensation
Comprehensive benefits
RRSP matching
Profit sharing
Professional development
Training
Career growth

Visa sponsorship

Not detected in the job text

Keywords

Service Administration
Leadership
Western Canada
Operations Management
ERP
CRM
KPIs
Accounts Receivable
Process Improvement
Field Service
Work Order Management
Scheduling
Financial Controls
Pricing Matrix
Change Management
Performance Management
Succession Planning
Technical Service
Safety Industry
Business Administration

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