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Added 9 mins ago
Senior Storage & Backup Administrator
Rogers Communications
Calgary, AB
We are seeking an experienced Senior Storage & Backup Administrator to join our Infrastructure team working out of our Calgary ofice. The ideal candidate will have strong expertise in…
Added 9 mins ago
M&
Senior Software Developer, 6+ years - Remote/Hybrid (Canada)
McLean & Company
London, ON · Toronto, ON
- Full-time
Your responsibilities as a Senior Software Developer:
Added 9 mins ago
SC
General Manager, Executive Dining & Events - Corporate Services (40253001)
Sodexo Canada Ltd
Calgary, AB
- Full-time
…all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the…
Added 24 mins ago
LC
Environmental Manager - Eastern Canada
Loblaw Companies Limited
Brampton, ON
- Full-time
Prepare regular updates for Director and senior leadership on environmental compliance performance, developments,
Added 24 mins ago
Service Admin Manager, Western Canada
Levitt-Safety
Calgary, AB · Edmonton, AB · Port Coquitlam, BC · Vancouver, BC · Winnipeg, MB · Regina, SK · Saskatoon, SK
This is a senior leadership opportunity for an organized, commercially minded individual who enjoys developing people, improving business processes and building efficient, high-performing…
Added 24 mins ago
K
Manager, Enterprise Risk Management (Governance, Risk and Compliance Services)
KPMG
ON · Toronto, Ontario
- Full-time
…as well as independently, with guidance and oversight from senior professionals.You will have the opportunity to work across industries and geographies on complex and high-impact risk…
Added 39 mins ago
BA
Senior Business Analyst
Bereavement Authority of Ontario
Toronto, ON
- Full-time
The Senior Business Analyst is responsible for improving the systems and business processes that support the BAO’s regulatory work. Working across the organization and closely with IT, this…
Added 54 mins ago
TT
Senior Project Manager (13992)Senior Project Manager (13992)Senior Project Manager (13992)Senior Project Manager (13992)Senior Project Manager (13992)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Head, Renewable Energy Programs, the Senior Project Manager will provide strategic leadership across multidisciplinary teams and oversee complex, multi-year capital…
Added 54 mins ago
L
Executive Coordinator & Business Analyst
Lockton
Toronto, ON · Greater Toronto Area, Canada
- $70,000 to $100,000 CAD / year
- Full-time
The Executive Coordinator & Business Analyst provides executive, operational and analytical support to senior leaders. The role combines core executive-support responsibilities, including…
Added 54 mins ago
PC
Business Developer
Powerhouse Controls Ltd
Cambridge, ON
- Full-time
The Business Developer is a senior growth driver within DTG, accountable for expanding our reach, advancing our pipeline, and helping shape the future of how industrial automation is sold…
Added 1 hour ago
IR
Business Development Representative – Summer Student (May–August 2027)
Info-Tech Research Group
London, ON
- Full-time
Schedule sales presentations for Senior Account Executives
Added 1 hour ago
IR
Business Development Representative – Summer Student (May–August 2027)
Info-Tech Research Group
Toronto, ON
- Full-time
Schedule sales presentations for Senior Account Executives
Added 1 hour ago
HG
Senior Structural Engineer
Humankind Global Recruitment
Bedford, NS
- Full-time
We have partnered with DesignPoint who are seeking an experienced Senior Structural Engineer to join their team in Bedford, Nova Scotia. The successful candidate will have opportunities to…
Added 1 hour ago
Strategy & Operations, Senior Manager
Clutch Technologies Inc.
Toronto, ON
Added 1 hour ago
W
Senior Plant 3D Administrator
Wood
Calgary, AB
- Full-time
Wood is recruiting for a Senior Plant 3D Administrator to join its Projects business in Calgary, Alberta, supporting digital engineering and project delivery through Plant 3D…
Added 1 hour ago
W
Senior Group Director, People Operations
Worley
Calgary, AB · Edmonton, AB
- Full-time
Advise the Group Executive President, MPP, project executives and senior leaders on critical workforce, talent and organisation decisions
Added 1 hour ago
C
Senior Software Engineer
CARFAX
London, ON
- $93,000 to $139,000 CAD / year
- Full-time
Join Team CARFAX as a Senior Software Engineer
Added 2 hours ago
A
Accenture Construct - Director – Engineering (Track)
Accenture
Toronto, ON
- Full-time
Provide senior oversight of track-related technical risks, engineering variances, technical reviews and contractor and consultant submissions. Lead, mentor and develop the Track Engineering…
Added 2 hours ago
C
Senior IT Infrastructure Administrator, DevOps
Confluence
Montreal, QC
- Full-time
We are looking for a Senior IT Infrastructure Administrator, DevOps to join our Cloud Infrastructure team and help build the next generation of Confluence’s cloud environment.
Added 3 hours ago
NA
Health Care Assistant - Acute Receiving Medicine
NHS Ayrshire & Arran
Saskatoon, SK
- Part-time
Added 3 hours ago
NA
Charge Nurse - Medicine South
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…Clyde Care Assurance Standards. You will be responsible to the Senior Charge Nurse for clinical guidance and professional management, taking responsibility for the management of the ward…
Added 3 hours ago
NS
Charge Nurse - Medicine South
NHS Scotland
Saskatoon, SK
- Full-time
…Clyde Care Assurance Standards. You will be responsible to the Senior Charge Nurse for clinical guidance and professional management, taking responsibility for the management of the ward…
Added 3 hours ago
NA
Charge Nurse - Interventional Radiology
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Deputise for the Senior Charge Nurse as required.
Added 3 hours ago
NA
Team Lead Charge Nurse/ODP - TACC
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Added 3 hours ago
NS
Charge Nurse - Interventional Radiology
NHS Scotland
Saskatoon, SK
- Full-time
Deputise for the Senior Charge Nurse as required.

Levitt-Safety

Service Admin Manager, Western Canada

Calgary, AB, Canada
Edmonton, AB, Canada
Port Coquitlam, BC, Canada
Vancouver, BC, Canada
Winnipeg, MB, Canada
Regina, SK, Canada
Saskatoon, SK, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of progressive leadership experience managing administrative or operational support teams, ideally across multiple locations.
Posting language: English
Posted: Nov 6, 2026

Original job description

Making Canada a safer place to live and work for over 90 years.

As Canada's trusted safety partner since 1935, we work alongside customers coast to coast to help ensure people return home safely at the end of every shift.

Location: Ideally close to one of our branches | Regional Travel Required

Levitt-Safety is looking for an experienced Service Administration Manager to lead our service administration function across Western Canada, including Alberta (excluding Fort McMurray), British Columbia, Saskatchewan and Manitoba.

Reporting to the VP, Services, you will provide strategic and operational leadership to regional service administration teams, leading through administration supervisors and supporting employees across multiple locations. You will be accountable for the effectiveness, consistency and continuous improvement of service administration processes, systems and customer support.

This is a senior leadership opportunity for an organized, commercially minded individual who enjoys developing people, improving business processes and building efficient, high-performing teams in a technical service environment.

What you'll do

Lead and develop Western Canada's service administration teams through regional supervisors, establishing clear expectations, consistent standards and accountability for performance.
Oversee key service administration functions, including quoting, scheduling, work order management, service reporting, invoicing and accounts receivable coordination.
Monitor team performance, workloads, capacity and administrative backlogs, ensuring resources are effectively allocated to support service operations and customer commitments.
Drive consistent administrative processes and service standards across all Western locations, identifying opportunities to improve efficiency, accuracy and customer experience.
Lead recruitment, onboarding, training, performance management, succession planning and ongoing development of service administration employees.
Partner with Regional Service Managers and local leadership to strengthen coordination between administration teams and field service operations, resolving escalated issues and operational challenges.
Lead the ongoing development, implementation and adoption of service management systems, including ISM Service Software, ERP, CRM and related business platforms, partnering with IT and other stakeholders on system enhancements and improvements.
Develop and maintain standardized procedures, work instructions, training programs and administrative tools to support consistent execution across the region and nationally.
Oversee service administration KPIs and reporting, including quote turnaround, scheduling effectiveness, work order completion, invoicing timeliness, data accuracy and accounts receivable performance.
Partner with Service leadership and Accounting to strengthen financial controls, improve billing readiness, resolve invoice discrepancies and support timely collection of outstanding accounts.
Maintain and govern the National Services Pricing Matrix, ensuring pricing accuracy and consistency across business systems and service platforms.
Collaborate with the VP, Services and other regional leaders on national service initiatives, system improvements, training programs, COR certification support and continuous improvement projects.

What we're looking for

5+ years of progressive leadership experience managing administrative or operational support teams, ideally across multiple locations.
Demonstrated experience leading through supervisors or team leaders, with accountability for larger, geographically dispersed teams.
Experience in a technical service, field service or service-based business environment is strongly preferred.
Strong people leadership, coaching, performance management and workforce planning skills.
Proven ability to standardize processes, improve workflows and lead change across multiple locations.
Strong business and financial acumen, including operational KPIs, billing processes, accounts receivable and financial controls.
Experience with ERP, CRM or service management systems, including system implementation, optimization or process improvement.
Excellent organizational, analytical, problem-solving and communication skills.
Proficiency in Microsoft Office and operational reporting.
Post-secondary education in business administration, operations or a related discipline, or an equivalent combination of education and experience.
Willingness to travel regionally and nationally as required.

Why join Levitt-Safety?

For over 90 years, Levitt-Safety has helped organizations protect their people, property and workplaces. We're proud of our people-first culture, commitment to safety and the meaningful work we do every day.

When you join our team, you'll enjoy:

Competitive compensation and comprehensive benefits.
RRSP Matching & Profit sharing.
Opportunities for professional development, training and career growth.
A supportive, collaborative team environment.
The opportunity to make a meaningful difference in workplace safety across Canada.

At Levitt-Safety, we believe in doing the right thing, supporting one another and choosing the safe way, always.

Application & Hiring Process

Levitt-Safety may use AI-enabled tools to support the screening and assessment of applications. All AI-supported results are reviewed by a member of our recruitment team before any hiring decisions are made.

We are committed to employment equity and base hiring decisions on qualifications, skills, and ability. We welcome and encourage applications from persons with disabilities, visible minorities, Indigenous Peoples, and individuals from diverse backgrounds, and we recognize that experience comes in many forms.

If you require accommodation at any stage of the application process, please contact us at talent@levitt-safety.com. We review applications as they are received and look forward to hearing from you.

Apply About employer

More about this job

Responsibilities

The Service Administration Manager will provide strategic and operational leadership to regional service administration teams across Western Canada. They are responsible for driving process consistency, managing service KPIs, and ensuring effective coordination between administration and field service operations.

Requirements

Candidates must have 5+ years of progressive leadership experience in administrative or operational support, preferably within a technical service environment. A post-secondary education in business or operations is required, along with strong financial acumen and experience with ERP or CRM systems.

Skills

Leadership
Service administration
Operational management
Process improvement
Team development
Performance management
Financial acumen
Workforce planning
Change management
CRM
ERP
Service management systems
Analytical skills
Problem-solving
Communication
Microsoft Office

Benefits

Competitive compensation
Comprehensive benefits
RRSP matching
Profit sharing
Professional development
Training
Career growth

Visa sponsorship

Not detected in the job text

Keywords

Service Administration
Leadership
Western Canada
Operations Management
ERP
CRM
KPIs
Accounts Receivable
Process Improvement
Field Service
Work Order Management
Scheduling
Financial Controls
Pricing Matrix
Change Management
Performance Management
Succession Planning
Technical Service
Safety Industry
Business Administration

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