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Service Coordinator Contract (12 month contract)

  • Calgary, AB, Canada
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Original job description

Making Canada a safer place to live and work for over 90 years.

As Canada's trusted safety partner since 1935, we work alongside customers coast to coast to help ensure people return home safely at the end of every shift.

As the Service Coordinator, you’ll play an important role in supporting our branch and regional operations team through a 12-month contract opportunity. You’ll help coordinate technicians, manage scheduling and service workflows, and support day-to-day customer service operations.

This role is ideal for someone who enjoys balancing priorities, solving problems quickly, and keeping operations running efficiently in a fast-paced service environment. You’ll work closely with technicians, contractors, customers, and internal teams to ensure maintenance and deficiency work is completed accurately, safely, and on time.

No two days are exactly the same. One moment you may be dispatching technicians and adjusting schedules, while the next you’re managing work orders, coordinating parts, or supporting customer requests.

What You’ll Do

  • Coordinate and dispatch technicians and contractors to customer sites
  • Manage daily schedules, routing, and changing service priorities
  • Create and maintain work orders, quotes, purchase orders, and invoices
  • Support maintenance scheduling and deficiency tracking
  • Coordinate logistics including parts, inventory, and warranty items
  • Maintain accurate customer, site, contract, and service records
  • Communicate with customers and internal teams regarding service updates and scheduling
  • Support service operations in a collaborative, team-focused environment

What We’re Looking For

  • Experience in service coordination, dispatch, scheduling, logistics, property management, or similar operational roles
  • Experience supporting field-based technicians or contractors is an asset
  • Strong organizational skills with excellent attention to detail
  • Ability to multitask and adapt in a fast-moving environment where priorities shift throughout the day
  • Strong communication and customer service skills
  • Comfortable working independently while collaborating closely with a team
  • Experience in a mechanical, technical, or service-based environment is an asset
  • Experience using Field Service Management (FSM) systems such as ISM or ServiceTitan is considered an asset
  • Strong computer skills and confidence working with service documentation and systems

Why Join Levitt-Safety?

  • 12 month contract opportunity

  • Monday to Friday schedule (8:00am - 4:30pm)

  • Work with a supportive and collaborative team environment

  • An opportunity to gain valuable experience and contribute to a well-established service team

Application & Hiring Process

Levitt-Safety may use AI-enabled tools to support the screening and assessment of applications. All AI-supported results are reviewed by a member of our recruitment team before any hiring decisions are made.

We are committed to employment equity and base hiring decisions on qualifications, skills, and ability. We welcome and encourage applications from persons with disabilities, visible minorities, Indigenous Peoples, and individuals from diverse backgrounds, and we recognize that experience comes in many forms.

If you require accommodation at any stage of the application process, please contact us at talent@levitt-safety.com. We review applications as they are received and look forward to hearing from you.

More about this job

Responsibilities

The Service Coordinator will manage daily scheduling, dispatching of technicians, and coordination of logistics to ensure efficient service operations. They will also maintain accurate work orders, invoices, and customer records while supporting the branch and regional teams.

Requirements

Candidates should have experience in service coordination, dispatch, or logistics, with strong organizational and multitasking abilities. Proficiency in computer systems and experience with Field Service Management software is considered an asset.

Skills

  • Service coordination
  • Dispatching
  • Scheduling
  • Logistics
  • Work order management
  • Inventory management
  • Customer service
  • Multitasking
  • Field service management
  • Data entry
  • Problem solving
  • Communication
  • Time management
  • Mechanical environment knowledge
  • Technical documentation

Benefits

  • Supportive and collaborative team environment
  • Valuable professional experience

Visa sponsorship

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Categories

  • Customer Service & Support
  • Logistics
  • Administrative
  • Security & Safety

Keywords

  • Service Coordinator
  • Dispatch
  • Scheduling
  • Logistics
  • Work Orders
  • Invoices
  • Purchase Orders
  • Field Service Management
  • ISM
  • ServiceTitan
  • Inventory
  • Warranty
  • Customer Service
  • Mechanical
  • Technical
  • Operations
  • Contract
  • Safety
  • Maintenance
  • Deficiency tracking

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