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LHH Knightsbridge

Interim Director Quality

Windsor, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

IMMEDIATE INTERIM OPPORTUNITY

Interim Director Quality

Reports: Vice President

Duration: 12 months (Strong Possibility to Become Permanent)

Location: Onsite- Windsor

The Director of Quality will provide strategic and hands-on leadership for all quality assurance, quality systems, customer quality, supplier quality, and continuous improvement activities within a high-volume manufacturing environment. This role is responsible for ensuring that quality systems, processes, and performance standards meet or exceed customer requirements while supporting operational excellence, regulatory compliance, and business objectives.

The successful candidate will bring deep quality leadership experience in the OEM automotive sector, preferably within metals or related manufacturing operations, and will play a key role in strengthening quality culture, improving customer scorecard performance, reducing internal scrap, and driving sustainable corrective action and continuous improvement initiatives.

Ideal Candidate Profile

The ideal candidate is a proactive, hands-on quality leader with a strong technical foundation, excellent customer-facing communication skills, and the ability to influence cross-functional teams in a fast-paced manufacturing environment. They will be comfortable operating at both the strategic and shop-floor level, with a proven ability to assess systems, identify gaps, lead problem-solving efforts, and implement sustainable improvements.

This individual should demonstrate strong leadership, accountability, and change-management capability, with experience building high-performing teams and driving measurable improvements in quality, productivity, customer satisfaction, and operational performance.

Key Responsibilities

Act as the main point of contact for customers on matters related to quality, delivery, service concerns, and issue resolution.
Build, sustain, and enhance quality management systems to ensure alignment with customer expectations and requirements.
Lead continuous improvement efforts focused on minimizing customer complaints, quality concerns, and repeat issues.
Provide support for APQP activities and new program launches, assuming leadership responsibility when required.
Track and evaluate supplier performance through delivery results, quality indicators, and monthly scorecard reviews.
Promote and maintain compliance with IATF 16949:2016 and ISO 9001:2015 quality standards.
Oversee corrective action initiatives, ensuring thorough root-cause analysis and long-term corrective measures.
Drive the implementation and sustainability of 5S practices in support of quality and operational objectives.
Contribute to internal scrap reduction initiatives and validate system effectiveness through audits and process checks.
Ensure customer-specific requirements are consistently achieved and reflected in strong customer scorecard outcomes.
Oversee sample, prototype, and PPAP production runs to confirm compliance with customer specifications and approval requirements.
Lead, coach, and monitor direct reports to ensure departmental and company objectives are met.
Plan, coordinate, monitor, and follow up on internal audits to maintain compliance and support continuous improvement.
Lead structured problem-solving efforts to resolve customer, supplier, and production-related issues.
Carry out additional responsibilities as required to support business needs.

Qualifications

University degree in Mechanical Engineering, Metallurgy, Materials Science, Quality, or a related field; a Master’s degree is preferred.
Minimum of 15 years of progressively senior Quality Assurance leadership experience.
At least 5 years of experience with TS/ISO quality systems, including formal ISO training.
Proven quality leadership experience within the OEM automotive sector.
Direct experience working in 24/7 or continuous manufacturing operations.
Hands-on background in traditional manufacturing environments where raw materials are converted into finished components, rather than assembly-only settings.
Experience in metals manufacturing, such as aluminum, steel, or related materials, with exposure to rolling, forming, bending, or similar metalworking processes.
Strong knowledge of material characteristics, process capability, and equipment performance.
Demonstrated experience applying lean manufacturing, continuous improvement, and operational excellence methodologies, including Lean, JIT, Six Sigma, and Kaizen.
Proven ability to develop, implement, and sustain performance management systems that enhance productivity, quality, and resource utilization.
Successful track record of leading operational improvements and organizational change initiatives.

PLEASE SEND YOUR CV (AS A WORD DOC) TO: Interim.Applications@LHHknightsbridge.com (Subject: Job Title)

LHH Knightsbridge Interim Management is a service to help our clients address a wide range of scenarios including leadership support due to sudden departures, driving key change initiatives or leading transformation projects. Our interim executives step in with minimal downtime to meet specific objectives and deliver results. All have held senior positions in the past and have now chosen to offer their unique depth and breadth of experience to organizations on a limited engagement basis.

Follow the LHH Knightsbridge LinkedIn page and set up a job alert to learn about new Executive Interim opportunities.

Lee Hecht Harrison Knightsbridge Corp. is committed to providing equitable treatment and accommodation to ensure a barrier-free recruitment process. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and our AODA policy, a request for accommodation will be accepted as part of the hiring process. If you require accommodation to apply or if selected to participate in an assessment process, please provide your accommodation needs in advance to the Recruitment Lead for this opportunity.

We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.

JULY 2026

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More about this job

Responsibilities

Lead quality assurance, quality systems, customer and supplier quality, and continuous improvement in a high-volume manufacturing environment. Manage customer and supplier issues, audits, corrective actions, APQP and PPAP activities, scrap reduction, and team performance while ensuring compliance with quality standards.

Requirements

Requires a relevant university degree, at least 15 years of progressively senior quality leadership experience, and a minimum of five years working with TS/ISO quality systems. Candidates should have OEM automotive and continuous manufacturing experience, preferably in metals processing, along with expertise in lean and operational improvement methods.

Skills

Quality Assurance Leadership
Quality Management Systems
Customer Quality Management
Supplier Quality Management
IATF 16949
ISO 9001
Root-Cause Analysis
Corrective Action
Continuous Improvement
APQP
PPAP
Lean Manufacturing
JIT
Six Sigma
Kaizen
Internal Auditing

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Quality Management Systems
OEM Automotive
IATF 16949:2016
ISO 9001:2015
APQP
PPAP
Customer Scorecards
Supplier Performance
Root-Cause Analysis
Corrective Action
Internal Audits
5S
Scrap Reduction
Lean Manufacturing
JIT
Six Sigma
Kaizen
Continuous Improvement
Operational Excellence
Metals Manufacturing
Aluminum
Steel
Rolling
Forming
Bending
Process Capability
Change Management
24/7 Manufacturing

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