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Added 1 min ago
Technical Program Management Analyst, Launch Program 2027 - Toronto, Canada
Mastercard
Toronto, ON
Full-time
We are looking for a motivated and enthusiastic new graduate to join our team as a Technical Program Management Analyst. This is an excellent opportunity to start your career in technology…
Added 16 mins ago
Senior Analyst, Macro Surveillance and Analytics
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Toronto, ON · FSRA Head Office
Full-time
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Added 30 mins ago
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Added 1 hour ago
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Added 2 hours ago
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Information received relating to accommodation measures will be addressed confidentially.
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Added 8 hours ago
ERP Business Analyst
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Added 8 hours ago
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Business Analyst – Senior - RQ11684
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Added 11 hours ago
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Liberal Party of Canada • Parti Libéral du Canada

IT Support and Systems Analyst

Ottawa, ON, Canada

Pay: $50,000 – $65,000
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Location

Ottawa, ON

Expected Salary

$50,000 – $65,000

Reports to

Director, IT & Security

Summary

The Liberal Party is seeking an IT Support and Systems Analyst to work at the Party’s National office in Ottawa, joining a dedicated team of staff to support Mark Carney and our Liberal team’s work to keep building Canada Strong.

The IT Support and Systems Analyst is responsible for providing technical support to employees and volunteers across the country while helping ensure the reliability, security and efficiency of the Party’s IT infrastructure.

The ideal candidate is service-oriented, people-focused, technically proficient, and thrives in a collaborative, fast-paced environment.

What we offer you

Comprehensive benefits coverage
Wellness programs
Employee & family assistance program
Defined contribution pension plan
Flexible schedule arrangements
Prime downtown location close to transit & shopping
No charge gym membership & shower facilities
Bicycle locker

What we are looking for

Communication
Problem solving
Time management
Ownership
Attention to detail
Professionalism

What you’ll be doing

Provide first-level IT support to employees located across the country
Facilitate with the onboarding/offboarding of employees and stakeholders, including account provisioning, hardware deployment and access management
Deploy and maintain operating system and application updates to ensure systems remain secure and supported
Monitor and maintain cloud-based infrastructure and services
Assist with cybersecurity operations, including vulnerability management, security awareness program and implementation of security best practices
Create and maintain documentation about processes and systems
Maintain an accurate inventory of LPC’s IT assets
Ensure IT disaster recovery plans are maintained and achievable through regular testing and documentation
Monitor industry directions and best practices, emerging technologies, to recommend continuous improvement to LPC’s IT infrastructure
Other duties as required

What you’ll need to have

Minimum of two (2) years of experience providing technical support in a fast-paced service delivery environment, with a proven ability to troubleshoot a wide range of technical issues.
Excellent customer service, communication, and problem-solving skills, with the ability to explain technical concepts to non-technical users.
Ability to work independently, prioritize tasks, and manage multiple requests effectively
Working knowledge of Microsoft Windows, Microsoft 365, and hybrid cloud environments (e.g., Azure and AWS)
Familiarity with networking fundamentals, remote access technologies, VPNs, identity and access management, endpoint management, and data backup and recovery
Working knowledge of SQL, including the ability to execute basic queries and troubleshoot integrations that rely on SQL databases.
Basic scripting or automation knowledge (e.g., PowerShell) is considered an asset
Understanding of cybersecurity best practices, including patch management, vulnerability management, and cloud security principles
Bachelor’s degree or college diploma in a technology field is an asset
Technology Certifications such as AWS cloud Practitioner, Azure Administrator Associate, CompTIA A+, CompTIA Security+ are assets
Bilingual (English/French) is an asset

Apply

LPC is committed to the values of diversity, equity, and inclusion. We strongly encourage applications from women, Indigenous Peoples, racialized people, 2SLGBTQI+ people, people living with disabilities, and other equity-seeking groups. If you identify as a member of an equity-seeking group, you may choose to identify as such in your application.

This posting is for an existing vacancy. We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted. The Liberal Party of Canada does not use artificial intelligence to screen, assess, or select candidates.

LPC is an equal opportunity employer and will consider all requests for accommodation based on a medical contraindication, religion or another prohibited ground for discrimination under applicable human rights legislation(s).

LPC encourages applications from all qualified candidates. LPC has a great record of accommodating persons with disabilities. Contact the Human Resources department at hr-rh@liberal.ca if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Apply About employer

More about this job

Responsibilities

Provide technical support to employees and volunteers nationwide, including onboarding and offboarding, account provisioning, hardware deployment, and access management. Maintain and secure IT systems and cloud services, support cybersecurity and disaster recovery, document processes, track IT assets, and recommend infrastructure improvements.

Requirements

At least two years of technical support experience in a fast-paced service environment, with strong customer service, communication, troubleshooting, and prioritization skills. Working knowledge of Windows, Microsoft 365, hybrid cloud environments, networking, VPNs, identity and endpoint management, backup and recovery, SQL, and cybersecurity practices is expected; a technology degree or diploma and relevant certifications are assets.

Skills

Technical Support
Troubleshooting
Customer Service
Communication
Problem Solving
Time Management
Microsoft Windows
Microsoft 365
Azure
AWS
Networking
VPN
Identity And Access Management
Endpoint Management
SQL
PowerShell

Benefits

Comprehensive Benefits Coverage
Wellness Programs
Employee And Family Assistance Program
Flexible Schedule Arrangements
Downtown Location Close To Transit And Shopping
Gym Membership
Shower Facilities
Bicycle Locker

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Systems Analysis
Microsoft Windows
Microsoft 365
Azure
AWS
Hybrid Cloud
Networking
Remote Access
VPN
Identity And Access Management
Endpoint Management
Data Backup And Recovery
SQL
PowerShell
Cybersecurity
Patch Management
Vulnerability Management
Cloud Security
Account Provisioning
Hardware Deployment
Operating System Updates
Application Updates
Disaster Recovery
IT Asset Inventory
AWS Cloud Practitioner
Azure Administrator Associate
CompTIA A+
CompTIA Security+
Security Awareness

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