Department:
Distribution
Location:
Toronto, Ontario
Reports To:
Head of Field Underwriting & Distribution
Company Overview:
Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks. Liberty Mutual Canada has over 300 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Toronto, Montreal and Halifax.
At Liberty Mutual Canada, diversity is about all of us. Our promise to you is a culture that is collaborative, rewarding and empowering. We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect. At Liberty Mutual Canada, our values are to foster a high-performing, equitable and inclusive culture where the best talent of all backgrounds can bring their whole selves to work and succeed.
If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that we can add to our team!
Our core values guide all of our decision-making and come to life through our benefits and employee programs. We offer:
- A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance
- Competitive health & dental benefits plan
- Market-leading pension plan
- Competitive time off policy
- External education & tuition reimbursement programs
- Employee & Family Assistance Programs
- An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion
The Opportunity:
We are seeking a strategic, analytical leader to serve as AVP or VP, Distribution for Liberty Mutual Canada. In this role, you will be the architect and enabler of our national distribution strategy, responsible for developing and overseeing the operating structure, governance framework, analytics, and execution model that drives coordination and consistency across regions, product lines and our trading partners.
This is a high-impact leadership position designed to equip leaders and underwriting teams with the strategic direction, tools, insights, and accountability needed to execute effectively against a common national strategy. You will establish clear priorities, governance frameworks, broker strategies, and performance metrics that ensure our distribution efforts are aligned, scalable, and focused on delivering measurable outcomes.
Key Responsibilities:
- Champion and model our Liberty values and Guidelines for Inclusion to drive market leading culture and ensure positive employee engagement.
- Develop and execute a holistic national distribution strategy and playbook (broker and client focus) across commercial, specialty, and surety, with clear priorities for each of our trading partners.
- Establish and lead broker planning, stewardship, and performance management processes, including development of broker compensation frameworks, service agreements, and governance structures.
- Build out and oversee distribution analytics, reporting capabilities, and key distribution tools enable data-driven decision-making across the organization.
- Develop client approach strategies that balance North American capabilities with Canadian market nuances, serving both client executive (senior relationship management) and client service (day-to-day support and problem solving) needs.
- Design and execute strategies for key external events and large-scale internal events in partnership with leaders, marketing, and relevant committees.
- Provide project management, cross-functional coordination, and oversight of large opportunities with key trading partners with external negotiations primarily led by senior underwriting leaders and executives.
- Partner with Marketing & Communications to inform external thought leadership initiatives, broker communications, and industry conference participation strategies.
- Collaborate with North America Distribution and Client teams to bring North American capabilities and best practices to the Canadian market, align on cross-NA broker strategies, and manage collaborative opportunities.
- Provide clear strategic frameworks, accountability structures, and support resources that empower underwriting leaders and teams to execute against national distribution priorities.
- Lead the adoption of AI and other emerging technologies to enhance distribution analytics, broker insights, and decision-making, identifying opportunities to improve efficiency and effectiveness across the national distribution model.
- Other responsibilities as required.
Skills & Qualifications:
Required:
- 10+ years of progressive leadership experience in commercial insurance distribution, sales leadership, underwriting, market management, or related business functions, including significant experience leading enterprise-scale distribution strategy and transformation initiatives.
- Demonstrated success developing and executing national distribution and market growth strategies that drive profitable premium growth, market share expansion, broker engagement, and business performance.
- Proven ability to influence and partner with senior leaders and external industry stakeholders to shape strategic direction, investment priorities, and organizational outcomes.
- Deep expertise in broker and distribution channel management, including executive-level relationship management with national and strategic brokerage partners.
- Track record of leading complex, enterprise-wide transformation initiatives involving multiple business units, functions, and stakeholder groups, with accountability for measurable business results.
- Demonstrated leadership of large-scale analytics and performance management programs, leveraging data, market intelligence, and predictive insights to inform strategic decisions and optimize distribution effectiveness.
- Exceptional executive communication and influencing skills, with the ability to build alignment, challenge thinking, and drive action across senior leadership teams in a matrixed environment.
- Experience leading and developing high-performing teams, including direct and indirect leadership of multi-disciplinary functions across multiple geographies or business units.
- Proven ability to establish enterprise governance models, operating frameworks, and accountability structures that enable sustainable execution and organizational performance.
- Demonstrated experience leveraging AI, advanced analytics, and emerging technologies to accelerate business performance, improve decision-making, and drive competitive advantage while maintaining appropriate governance, risk management, and regulatory compliance.
- Recognized strategic thinker with a proven record of driving enterprise change, influencing organizational direction, and delivering long-term growth and business value.
Preferred:
- Experience in a North American insurance organization with exposure to both Canadian and U.S. markets.
- Experience with broker channel management, independent agent systems, or wholesale distribution models.
- Familiarity with insurance market analytics platforms and performance benchmarking tools.
- Background in change management or organizational optimization initiatives.
- Experience developing and implementing compensation and governance frameworks for external partners.
Competencies:
- Strategic thinking and execution
- Analytical and data-driven decision-making
- Cross-functional collaboration and influence
- Project and program management
- Relationship management and stakeholder engagement
- Communication and presentation skills
- Adaptability and change management
- Attention to detail and process orientation
Liberty Mutual Canada is committed to pay transparency and fair, equitable hiring. For roles based in Ontario, we publish Target Hiring Range in compliance with the Ontario Pay Transparency Act.
This posting is for an active, current vacancy.
Target Hiring Range:
VP level: Competitive base salary and incentives based on candidate qualifications and experience.
AVP level: CAD $140,000 - $190,000 (base salary)
This range represents the expected annual base salary for this role, however, offers above the published maximum may be approved with appropriate business authorization. Final offers will be determined based on each candidate’s qualifications, relevant experience, internal equity, and the needs of the role. The posted range does not include variable compensation (bonus), allowances, or benefits. We encourage all qualified candidates to apply.
We do not use AI‑based screening tools in our hiring process. Candidates who complete an interview and remain under consideration may request, and will receive, feedback within 45 days.
Liberty Mutual Canada is committed to fostering an inclusive, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we operate in and serve. If you require an accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary or permanent), please let us know and we will work with you to meet your needs.
