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Added 26 mins ago
UO
Custodial Workload & Training Specialist
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $5,984 to $6,422 CAD / month
- Full-time
The Custodial Workload & Training Specialist reports to the Director, Custodial Services and liaises on a regular basis with Custodial & Team Managers, Facilities Manager, Operations…
Added 2 hours ago
FO
Project Officer, Capacity Development
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
The Project Officer, Capacity Development provides project oversight, coordination, and administrative and logistical support for development and delivery of capacity building programming…
Added 2 hours ago
D
Head of Creative (Remote Canada)
Directive
Remote, Canada
- $175,000 to $200,000 CAD / year
- Full-time
- Remote
…across every decision point. Across Technology, Industrial, and Services verticals, that system spans everything from Paid Media and Content Marketing to PR and Paid Social to Marketplace…
Added 4 hours ago
M
Director, Marketing Strategy and Business Management
Manulife
Toronto, ON · Montreal, QC
- Full-time
…Wealth Marketing leadership team and reports directly to the Head of Retirement and Wealth…
Added 5 hours ago
R
Project Manager - AdFarm
RR46
Calgary, AB
- Full-time
We are the bridge between farmers and the brands that serve them. Companies come to us for strategic planning, creative services, public relations, media planning, marketing science,…
Added 5 hours ago
BC
Project Manager - Buildings West
Bird Construction
Edmonton, AB
- Full-time
Ensure all team members have read and understood project objectives, including project specifications / agreements and head contract requirements.
Added 5 hours ago
LM
Manager, Workplace Operations & Executive Support - Canada
Liberty Mutual Canada
Remote, Canada
- Full-time
- Remote
Act as the primary Canadian workplace operations partner for Enterprise Real Estate Services. Coordinate capacity planning, space utilization, relocations, office changes and local project…
Added 5 hours ago
E
Director, Construction
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Leading a team of Project Managers, you will be the principal construction representative with Construction Managers/General Contractors, Authorities Having Jurisdiction, Consultants, and…
Added 6 hours ago
FO
Project Officer, Capacity Development
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
The Project Officer, Capacity Development provides project oversight, coordination, and administrative and logistical support for development and delivery of capacity building programming…
Added 6 hours ago
SH
Software Developer - Enhance Ontario
Scarborough Health Network
EO Head Office
- Full-time
…Analytics
Job Category: Professional
Hospital Location: EO Head Office
Job Type: Permanent, Full time

Number of Positions: 1
Minimum - Maximum Hourly Rate: $52.841…
Added 7 hours ago
TM
Manager of Financial Services and Deputy Treasurer
The Municipality of Central Elgin
St. Thomas, ON
- Full-time
…thriving business community by delivering efficient and effective…
Added 8 hours ago
GE
Senior Manager of Information Technology and Digital Transformation
Grand Erie District School Board
Brantford, ON
- Full-time
…Brantford and the counties of Brant, Haldimand and Norfolk. The head office is located in…
Added 9 hours ago
AL
Technical Support Analyst
Acturis Limited
Victoria, BC
- Full-time
…exciting opportunities for growth in a new marketplace. Our head office is based in Victoria,…
Added 10 hours ago
QU
Faculty Operations Coordinator
Queen's University
Kingston, ON
- $62,142 to $75,772 CAD / year
- Temporary
…coordination and executive support, communications leadership, and project management services that advance the Department’s strategic, academic, and administrative priorities. This…
Added 10 hours ago
Associate Product Owner
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON
Working Business Language: English. This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business…
Added 11 hours ago
NH
IT Ops (Operation & Support) Manager
North Horizon Holdings Inc.
Toronto, ON · North York, ON
- $110,000 to $150,000 CAD / year
- Full-time
…team and ensure reliable, secure, and efficient technology services across the organization. Reporting to the Head of IT, this role combines people leadership, practical technical…
Added 11 hours ago
C
Senior Consultant, Regulatory Compliance Management
CIBC
Toronto, ON
- Full-time
As a Senior Consultant within our US Corporate Function Compliance (CFC) team, you will serve as an Oversight Function (OF) lead, reporting to the Head of US CFC & Regulation W Compliance.
Added 12 hours ago
Head of discipline – Mechanical & Electrical Engineering
Pomerleau
Montreal, QC
As the Discipline lead – Mechanical & Electrical within Pomerleau's Technical Services Department, you will be responsible for leading a team of highly skilled professionals who support a…
Added 14 hours ago
IR
Construction Coordinator
Impact Recruitment
Surrey, BC
- Contract
Coordinate RFIs, Site Instructions, change orders, and other project communications between the site team, consultants, trades, and head office.
Added 17 hours ago
S
Psychologist, Neonatal Follow Up Program (NFUP) - BC Women’s Hospital + Health Centre
Sanya’k̓ula
Vancouver, BC
- Part-time
Plan and organize the provision of services for specified programs or patient group(s), in consultation with the Head of Psychology or designate and in collaboration with the Clinic/Program…
Added 21 hours ago
SH
Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
This position reports to Head of Project Management Operations in equipment installation group and will be based in Southwestern Ontario. This role will cover projects primarily in Ontario…
Added 21 hours ago
SH
Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
This position reports to Head of Project Management Operations in equipment installation group and will be based in Southwestern Ontario. This role will cover projects primarily in Ontario…
Added 21 hours ago
SH
Project Manager External
Siemens Healthineers
Oakville, ON
- Full-time
This position reports to Head of Project Management Operations in equipment installation group and will be based in Southwestern Ontario. This role will cover projects primarily in Ontario…
Added 21 hours ago
SH
Project Manager External
Siemens Healthineers
Mississauga, ON
- Full-time
This position reports to Head of Project Management Operations in equipment installation group and will be based in Southwestern Ontario. This role will cover projects primarily in Ontario…
Added 21 hours ago
MC
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
Merck Canada
Charlottetown, PE
- Full-time
Reporting to the Site Head, this role is accountable for translating customer demand into executable manufacturing and supply plans and ensuring the safe, compliant, and efficient movement…

Liberty Mutual Canada

Manager, Workplace Operations & Executive Support - Canada

Remote, Canada

Remote

Target Hiring Range: CAD $125,000 – 140,000 · Full-time

Apply About employer

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Job details

Pay: Target Hiring Range: CAD $125,000 – 140,000
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 28, 2026

Original job description

Manager, Workplace Operations & Executive Support - Canada

Department: Workplace Operations

Location: Toronto, ON

Reports To: Senior Vice President & Head of Claims

Company Overview:

Liberty Mutual Canada (“LM Canada”) is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks. Liberty Mutual Canada has over 350 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Toronto, Montreal and Halifax.

At LM Canada, diversity is about all of us. Our promise to you is a culture that is collaborative, rewarding, and empowering. We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect. At LM Canada, our values are to foster a high-performing, equitable and inclusive culture where the best talent of all backgrounds can bring their whole selves to work and succeed.

If you don’t meet every listed requirement, we still encourage you to apply. We welcome diverse backgrounds and perspectives that can strengthen our team.

Our core values guide all our decision-making and come to life through our benefits and employee programs. We offer:

- A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance.
- Competitive health & dental benefits plan
- Market-leading pension plan
- Competitive time off policy
- External education & tuition reimbursement programs
- Employee & Family Assistance Programs
- An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion.

The Opportunity:

The Manager, Workplace Operations & Executive Support, Canada leads the safe, effective and consistent operation of Liberty Mutual Canada workplaces and the Canadian Centralized Executive Assistant team. The role is accountable for facilities and front-of-house services, workplace experience, executive support, meetings and events, vendor performance, health and safety, office access, real estate coordination, and business continuity and crisis readiness.

Working with Canadian leaders and enterprise partners, the Manager exercises local operational authority within approved budgets and policies, while lease commitments and capital-project approvals remain with the appropriate enterprise governance teams.

Functional Responsibilities:

Workplace operations and employee experience

Lead day-to-day workplace operations across Liberty Mutual Canada offices, including reception, catering, mail and delivery services, meeting-room readiness, office access and general facilities support. Apply sound operational judgment to resolve issues quickly and deliver a professional, responsive experience for employees, visitors, clients and leaders.
Establish service standards, procedures, escalation paths and performance measures. Partner effectively with landlords, property managers, vendors and internal teams to address building, security, life-safety, accessibility and workplace requirements.
Coordinate with the Workplace Ambassador and U.S. Workplace Operations team to align local priorities, employee-experience activities and communications across locations.

People leadership and executive support

Lead, coach and develop Local Facilities employees and the Canadian Centralized Executive Assistant team, including four Executive Assistants. Set clear priorities, coverage models and service expectations, and foster an inclusive, accountable and high-performing team.
Oversee consistent, discreet and high-quality executive support, including complex calendars, travel, meetings, events and confidential administrative activities.
Build effective relationships with senior executives and enterprise partners, using strong communication, consultation, negotiation and influencing skills to balance competing needs.

Meeting, event and front-of-house management

Oversee front-of-house, catering, workplace hospitality, meeting and event delivery, including high-profile executive and client-facing activities requiring careful planning and contingency support.
Act as the primary Canadian workplace operations partner for Enterprise Real Estate Services. Coordinate capacity planning, space utilization, relocations, office changes and local project readiness, applying strong planning, change and project-execution skills.
Provide local recommendations and implementation support for various enterprise governance teams on major capital approvals.

Real estate and workplace planning

Act as the primary Canadian workplace operations partner for Enterprise Real Estate Services and local business leaders.
Coordinate workplace requirements, capacity planning, space utilization, relocations, lease events, office changes and furniture or workplace-design needs.
Provide local operational input, recommendations and execution support for real estate initiatives. Ultimate approval authority for leases, major capital commitments and capital projects remains with the appropriate enterprise governance bodies.
Support project delivery by coordinating local stakeholders, vendors, communications, schedules, workplace readiness and transition activities.
Maintain effective relationships with landlords, building management, brokers, consultants and other external partners as appropriate.

Business continuity, crisis management, safety and compliance

Lead local workplace-related business continuity and crisis-management planning, rollout, testing and continuous improvement, including emergency response, evacuations, severe-weather events, access restrictions and workplace disruptions.
Ensure health and safety, accessibility, security and fire/life-safety requirements are documented and consistently applied. Maintain current plans, contacts, procedures, records and training, and coordinate drills and after-action reviews.
Exercise discretion and clear judgment when managing incidents, escalating material risks and communicating with leaders and enterprise partners. Respond to urgent workplace matters outside normal business hours when required.

Financial, vendor and performance management

Manage workplace operating budgets within delegated authority, using financial acumen to forecast requirements, analyze costs or variances, assess value- identify responsible savings opportunities.
Oversee vendor service levels, invoices, controls and issue resolution; participate in sourcing, contract review and vendor decisions, aligning with Procurement needs.
Use AI, data, Microsoft 365 and relevant workplace / service-management systems to report on service delivery, utilization, incidents, vendor performance, continuity readiness and financial results. Lead process improvements that strengthen controls and simplify the employee and visitor experience.

Skills & Qualifications:

Bachelor’s degree in business, facilities management, real estate, hospitality, operations or a related discipline, or an equivalent combination of education and experience.
8+ years’ progressive experience in workplace operations, facilities management, corporate services, hospitality or real estate coordination, including meaningful people-leadership experience.
Experience leading multidisciplinary teams and service providers; experience managing Executive Assistants or executive-support services is an asset.
Demonstrated experience with business continuity, crisis response, workplace health and safety, budgets, vendors, procurement and performance reporting.
Experience supporting multiple locations or a geographically distributed organization is preferred. Exposure to insurance, financial services or another regulated environment would is a bonus.
Facilities management, business continuity, health and safety, project management, Lean or a related professional certification is an asset.
Exposure to leveraging AI, in addition to Microsoft and workplace tools
Ability to travel between Canadian offices and respond to urgent workplace matters when required.

Liberty Mutual Canada is committed to pay transparency and fair, equitable hiring. For roles based in Ontario, we publish a Target Hiring Range in compliance with the Ontario Pay Transparency Act.

This posting is for an active, current vacancy.

Target Hiring Range: CAD $125,000 – 140,000

This range represents the expected annual base salary for this role, however, offers above the published maximum may be approved with appropriate business authorization. Final offers will be determined based on each candidate's qualifications, relevant experience, internal equity, and the needs of the role. The posted range does not include variable compensation (bonus), allowances, or benefits. We encourage all qualified candidates to apply.

We do not use AI‑based screening tools in our hiring process. Candidates who complete an interview and remain under consideration may request, and will receive, feedback within 45 days.

Liberty Mutual Canada is committed to fostering an inclusive, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we operate in and serve. If you require accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary or permanent), please let us know and we will work with you to

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More about this job

Responsibilities

The manager leads the safe and consistent operation of Canadian workplaces, including facilities management, front-of-house services, and business continuity planning. They also oversee the Canadian Centralized Executive Assistant team, ensuring high-quality support for senior leadership and effective vendor performance.

Requirements

Candidates must have at least 8 years of progressive experience in workplace operations, facilities management, or real estate, with strong people-leadership skills. A bachelor's degree in a related field is required, along with demonstrated expertise in budget management, crisis response, and vendor relations.

Skills

Workplace operations
Facilities management
Executive support
People leadership
Business continuity
Crisis management
Vendor management
Budget management
Project management
Health and safety
Change management
Strategic planning
Communication
Negotiation
Influencing
Data analysis

Benefits

Health and dental benefits plan
Pension plan
Competitive time off policy
External education and tuition reimbursement programs
Employee and family assistance programs
Flexible work environment

Visa sponsorship

Not detected in the job text

Keywords

Workplace Operations
Facilities Management
Executive Support
Business Continuity
Crisis Management
Real Estate
Vendor Management
Budgeting
Health and Safety
Project Management
Microsoft 365
AI
Change Management
Insurance
Financial Services
Procurement
Hospitality
Performance Reporting
Capacity Planning
Lean

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