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office reception clerk

  • Sudbury, ON, Canada
  • Chelmsford, ON, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Private sector
  • General office

Responsibilities

Tasks

  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Order office supplies
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Calculate billing charges
  • Monitor mobile radio or telephone
  • Provide directory assistance
  • Relay service to persons with disabilities
  • Perform data entry
  • Provide customer service
  • Perform basic bookkeeping tasks

Experience and specialization

Computer and technology knowledge

  • Word processing software
  • MS Office
  • Social Media
  • Presentation software
  • Electronic mail
  • Spreadsheet
  • MS Excel
  • MS Outlook
  • MS Windows

Additional information

Security and safety

  • Basic security clearance
  • Criminal record check

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Time management
  • Maturity

Benefits

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • On-site amenities
More about this job

Responsibilities

Greet visitors, provide information, direct inquiries, and handle telephone calls, appointments, and customer service requests. Perform clerical and bookkeeping tasks, including processing payments, sending invoices, maintaining records, ordering supplies, and managing mail.

Requirements

Requires a secondary school graduation certificate or equivalent experience and 1 to less than 2 years of experience. Candidates should be proficient with office software and demonstrate strong communication, organization, reliability, multitasking, and attention to detail; a basic security clearance and criminal record check are required.

Skills

  • Customer Service
  • Telephone And Switchboard Operation
  • Appointment Scheduling
  • Data Entry
  • Recordkeeping
  • Filing And Mail Distribution
  • Payment Processing
  • Basic Bookkeeping
  • Word Processing
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Windows
  • Social Media
  • Presentation Software
  • Written Communication

Benefits

  • Free Parking
  • Employer-Paid Learning And Training
  • On-Site Amenities

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Customer Service & Support
  • Finance & Accounting

Keywords

  • Office Reception
  • Customer Service
  • Telephone System
  • Switchboard
  • Appointment Scheduling
  • Data Entry
  • Recordkeeping
  • Filing
  • Mail Distribution
  • Payment Processing
  • Invoicing
  • Basic Bookkeeping
  • Office Supplies
  • Word Processing
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Windows
  • Social Media
  • Presentation Software
  • Electronic Mail
  • Basic Security Clearance
  • Criminal Record Check
  • Private Sector
  • General Office

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