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Added 6 mins ago
Sr Manager, Sales
Rogers Communications
Calgary, AB · Toronto, ON
The Senior Manager Commercial Accounts will direct and manage a Sales team that is responsible for selling and cross selling to new and existing Rogers Enterprise Business customers and…
Added 6 mins ago
GT
Associate Director, Software Engineering
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Set practical standards for application design, integration, secure and sustainable development, accessibility and maintainability in partnership with architecture, data and cybersecurity…
Added 6 mins ago
PROJECT MANAGER
TANK Worldwide
Toronto, ON
The Project Manager must be proactive in daily maintenance of project timelines and resourcing within their assigned brand portfolio. As well, Project Managers will work collaboratively…
Added 6 mins ago
D
Manager, Business Development
Docebo
Remote, Canada
- $137,800 to $183,700 CAD / year
- Full-time
- Remote
As our Manager, Business Development, you won’t just manage a pipeline - you’ll be the strategic engine driving Docebo’s next era of global growth in the AI-powered learning space. You will…
Added 6 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
Woodstock, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 6 mins ago
RB
Assistant Branch Manager Intern, Bloor & Yonge Branch
Royal Bank of Canada
Toronto, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 6 mins ago
RB
Branch Manager, Dundas & Parliament Branch
Royal Bank of Canada
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 6 mins ago
RB
Assistant Branch Manager Intern, Bloor & Yonge Branch
Royal Bank of Canada
Toronto, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 6 mins ago
Software Development Manager, Amazon Financials Foundation Services (AFFS)
Amazon
Vancouver, BC
You'd be expected to contribute to all parts of the software development and deployment lifecycle, including design, development, documentation, testing and operations. Must possess strong…
Added 6 mins ago
Area Manager II, YYC4
Amazon
Calgary, AB
As an Area Manager I at an Amazon fulfillment center, you'll lead a team of upto 80 associates, driving associate engagement, safety, quality, and productivity in a fast-paced,…
Added 6 mins ago
A
Senior Manager, Business Human Resources - Allergan Aesthetics (18 month contract)
AbbVie
Markham, ON
- $119,500 to $210,500 CAD / year
- Contract
Drive people manager development to create clarity and consistency of expectations, accountability, and enriched manager/employee experiences. Partner with people leaders to shape a culture…
Added 20 mins ago
BG
Supervisor - Service Department - Construction and Forestry
Brandt Group of Companies
Campbell River, BC
- Full-time
…also responsible for making recommendations to the Service Manager regarding technician skills, performance, and training…
Added 20 mins ago
WC
(CAN) OMNI Department Manager
Walmart Canada
Port Elgin, ON
- Full-time
Position Summary...The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the…
Added 20 mins ago
RC
General Manager
Retirement Concepts
Coquitlam, BC
- $105,000 to $120,000 CAD / year
- Full-time
…other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our…
Added 20 mins ago
IC
Senior Project Manager
Infotek Consulting Inc.
Toronto, ON
- $90 to $110 CAD / hour
- Contract
We are seeking an experienced Senior Project Manager to lead two concurrent, large-scale, complex, high-profile, and high-risk IT projects through planning, execution, implementation, and…
Added 20 mins ago
B
Bilingual Account specialist, High Value at Risk (HVAR)
BMO
Quebec, QC
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 20 mins ago
GI
Portfolio Manager, Private Client (Established Book of Business)
Goodreid Investment Counsel
Toronto, ON
- Full-time
We are looking for an experienced Client Portfolio Manager who already serves a loyal client base and wants a better long-term home for those clients and their own career. This role is…
Added 20 mins ago
BV
Marketing Assistant
Brand Vision
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
…bringing together expertise in brand strategy, design, web development, and digital…
Added 20 mins ago
GE
Senior Manager of Information Technology and Digital Transformation
Grand Erie District School Board
Brantford, ON
- Full-time
Reporting to the Superintendent of Education, the Senior Manager of Information Technology and Digital Transformation is a visionary leader responsible for driving digital transformation…
Added 20 mins ago
B
Account specialist, High Value at Risk (HVAR)
BMO
SK · Saskatchewan, Canada
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 20 mins ago
B
Bilingual Account specialist, High Value at Risk (HVAR)
BMO
SK · Saskatchewan, Canada
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 20 mins ago
EP
Renewable Energy Technician - Multiple Levels (2, 3, or 4) [On-Site]
EDF power solutions North America
Lucknow, ON
- Full-time
Rewarding learning & career development and advancement opportunities.
Added 20 mins ago
EP
Site Operations Supervisor - [On-Site]
EDF power solutions North America
Lucknow, ON
- Full-time
Rewarding learning & career development and advancement opportunities.
Added 20 mins ago
FH
Assistant Grounds and Equipment Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
The Fairmont Hotel seeks an Assistant Grounds and Equipment Manager to support in overseeing grounds maintenance, landscaping, and equipment management. Responsibilities include supervising…
Added 20 mins ago
TC
Manager, Business Innovation
Toyota Canada Inc.
Toronto, ON
- Full-time
Toyota Canada Inc. is currently looking for a strategic and collaborative Manager, Business Innovation to lead focused retail transformation initiatives to address Customer and Dealer…

Liberty Utilities

Key Account Manager II

Moncton, NB, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 28, 2026
Experience: 10+ years of professional experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

The Key Account Manager develops and maintains superior relationships with our large commercial, industrial, municipal and residential customer accounts, including both executive, government leaders and operators to promote growth and customer loyalty through excellent service. This role is also responsible for new growth in our territories through partnering with local economic development agencies. Chanel management is a key component of our growth strategy; building and strengthening relationships with stakeholders who are present when potential customers are making energy decisions is key. The Account Manager needs to aggressively pursue and be proactive in recognizing customer needs and providing innovative solutions to meet those needs whether it be for growth, service or retention. This role identifies opportunities to enhance the communities we serve by individually leading and providing opportunities for other employees to participate in functions that reflect our company values.

Accountabilities

Work directly with residential, commercial, industrial and municipal customers to assess natural gas opportunities and develop comprehensive sales proposals and businesses cases. Identify and sell Energy Efficiency opportunities.
Collaborate closely within the Liberty team to grow, support, and strengthen relationships with Trade Ally Contractors, driving mutual business success.
Identify, develop, and aggressively pursue new sales channels, relationships and growth opportunities to expand market reach and increase customer adoption.
Work with state and local economic development organizations to assist in selling to large new customers
Represent the company in targeted local/regional trade and business shows.
Commit to continuous learning by developing both sales and technical expertise to effectively support both customers and contractors throughout the entire sales process, from prospecting to project completion.
Proactive engagement with customers to monitor and manage customer satisfaction to drive loyalty
Advanced level of both verbal and written communication skills with a variety of internal and external customers, conflict resolution abilities, and active listening skills.
Responsible for providing timely information to key customers during emergencies on and off hours so that our key customers can make informed business decisions. This includes 24/7 support during on-call or prolonged outage scenarios.
Represent and advocate customer needs with internal departments when required, by directing issues to the proper channels for resolution improving customer satisfaction.
Must have advanced understanding of innovative products, customer programs and offerings.
Must be able to accurately estimate customer load and CIACs and review other employees’ calculations for accuracy in accordance with rates and regulatory policy.
Review and approve extension agreements to ensure policy interpretation is followed.
Project manage key and municipal service requests by working directly with internal and external customers to provide quality service installations within specified agreed to timeframe.
Single point of contact accountability of assigned Managed Accounts
Initiate community meetings to facilitate productive communication between the company and the communities we serve, including community outreach, special permitting, and answering questions.
Represent the company at business and community events.
Create and organize employee volunteer opportunities to enhance the communities the company serves.
Coach and mentor team members and other employees to ensure project deadlines are met, processes are followed, and opportunities are addressed.

Education and Experience

Bachelor degree or equivalent
10+ years of professional experience
3+ years in related role, providing exceptional account management services, preferably in the utility industry.
Bilingual French/English is an asset

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization - it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

Customer Centric
Integrity
Entrepreneurial
Teamwork
Owner mindset
Outcome focused
Continuous learning

What we offer

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Group Benefit Plan

Variety of Health & Wellness programs

Discount and Perks program

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.

Apply About employer

More about this job

Responsibilities

The Key Account Manager develops and maintains relationships with large commercial, industrial, and municipal accounts to drive growth and customer loyalty. They are responsible for identifying energy efficiency opportunities, managing service requests, and representing the company in community and business events.

Requirements

Candidates must possess a bachelor's degree and at least 10 years of professional experience, with a minimum of 3 years in a related utility industry role. Strong communication, conflict resolution, and project management skills are essential for this position.

Skills

Account management
Sales
Customer service
Relationship management
Conflict resolution
Active listening
Project management
Business development
Strategic planning
Communication skills
Technical expertise
Coaching
Mentoring
Community outreach
Regulatory policy interpretation

Benefits

Share purchase/match plan
Volunteer paid days off
Employee Assistance Program
Achievement fund
Group Benefit Plan
Health & Wellness programs
Discount and Perks program

Visa sponsorship

Not detected in the job text

Keywords

Key Account Management
Utility
Energy
Water
Sales Proposals
Energy Efficiency
Trade Ally Contractors
Economic Development
Customer Satisfaction
Natural Gas
Project Management
Community Engagement
Regulatory Policy
Business Cases
Stakeholder Management
Customer Retention
Infrastructure
Sustainability
Leadership
Mentoring

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