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Added 17 mins ago
A
Pi Historian Systems Specialist
Actalent
Calgary, AB
- $40 to $60 CAD / hour
- Full-time
…complex AVEVA PI historian environment serving a major Alberta utility-system operator. This role focuses on keeping production systems stable and available, resolving issues and user…
Added 4 hours ago
WP
Maintenance Technician - Power Engineer
Westerner Park
Red Deer, AB
- Full-time
The Maintenance Technician - Power Engineer is a hands-on technical role within Park & Facilities, responsible for the safe and reliable operation, monitoring, maintenance and…
Added 6 hours ago
WP
Maintenance Technician - Power Engineer
Westerner Park
Red Deer, AB
- Full-time
The Maintenance Technician - Power Engineer is a hands-on technical role within Park & Facilities, responsible for the safe and reliable operation, monitoring, maintenance and…
Added 6 hours ago
Accountant, Treasury
Forbes Bros. Group of Companies
AB
Forbes Bros. Group of Companies is a leading utility infrastructure contractor helping power communities across Canada and the United States. Built on family roots, we value safety, hard…
Added 6 hours ago
GF
Industrial Engineer
Gordon Food Service
Winnipeg, MB
- Full-time
The Class 3 Power Engineer is responsible for the safe, efficient operation, maintenance, and monitoring of refrigeration, heating, cooling, and utility systems that support food storage…
Added 6 hours ago
GF
Industrial Engineer
Gordon Food Service - Canada
Winnipeg, MB
- Full-time
The Class 3 Power Engineer is responsible for the safe, efficient operation, maintenance, and monitoring of refrigeration, heating, cooling, and utility systems that support food storage…
Added 7 hours ago
W
Representative - Outside Sales
Wesco
Edmonton, AB
- Full-time
Demonstrates the functions and utility of products or services to customers based on their needs.
Added 7 hours ago
ML
Engineering Manager
Maple Leaf Foods Inc
London, ON
- $122,000 to $172,000 CAD / year
- Full-time
Serve as the site's engineering subject matter expert for critical utility systems.
Added 8 hours ago
Senior Planner
Bechtel Corporation
Toronto, ON
Identify schedule impacts arising from design development, construction constraints, utility coordination, procurement activities, testing, commissioning, and stakeholder interfaces.
Added 10 hours ago
Senior Electrical Engineer
CBCL Limited
Saint John, NB
Experience in electrical power system design, including medium- and high-voltage power distribution, protection & controls, system grounding, SCADA and telecommunications, with in-depth…
Added 10 hours ago
Senior Electrical Engineer
CBCL Limited
Halifax, NS
Experience in electrical power system design, including medium- and high-voltage power distribution, protection & controls, system grounding, SCADA and telecommunications, with in-depth…
Added 10 hours ago
Senior Electrical Engineer
CBCL Limited
Fredericton, NB
Experience in electrical power system design, including medium- and high-voltage power distribution, protection & controls, system grounding, SCADA and telecommunications, with in-depth…
Added 10 hours ago
BC
Senior Planner
Bechtel Corporation
Toronto, ON
- Full-time
Identify schedule impacts arising from design development, construction constraints, utility coordination, procurement activities, testing, commissioning, and stakeholder interfaces.
Added 10 hours ago
EP
Renewable Energy Technician - Multiple Levels (2, 3, or 4) [On-Site]
EDF power solutions
Lucknow, ON
- Full-time
…perform maintenance, repair, and operational activities on utility-scale renewable energy assets, including wind turbines, Photovoltaic (PV) power systems, and Battery Energy Storage…
Added 10 hours ago
EP
Renewable Energy Technician - Multiple Levels (2, 3, or 4) [On-Site]
EDF power solutions North America
Lucknow, ON
- Full-time
…perform maintenance, repair, and operational activities on utility-scale renewable energy assets, including wind turbines, Photovoltaic (PV) power systems, and Battery Energy Storage…
Added 10 hours ago
CC
Red Seal Millwright
CRH Canada
Richmond, BC
- Full-time
…leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and…
Added 11 hours ago
TC
M365 Technical Lead
Tata Consultancy Services
Vancouver, BC
- Full-time
Technical Lead - SharePoint Online / Power Platform / Copilot Studio
Added 11 hours ago
E
Associate - Operations
EECOL
Humboldt, SK
- Full-time
…range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built…
Added 11 hours ago
H
Substation Electrical EIT
HDR
Calgary, AB · Vancouver, BC · Burlington, ON · Richmond Hill, ON · Toronto, ON · Saskatoon, SK
- Full-time
HDR Engineering is currently seeking a Substation Electrical EIT to join our growing and nationally ranked team of Power Delivery professionals in Western Canada.
Added 11 hours ago
Lead, SAP Functional Solutions (Utility Metering & Customer Technology)
Liberty Utilities
Oakville, ON
Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe,…
Added 11 hours ago
Key Account Manager II
Liberty Utilities
Moncton, NB
Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe,…
Added 11 hours ago
Key Account Manager II (Natural Gas Utility)
Liberty Utilities
Fredericton, NB
Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe,…
Added 12 hours ago
PE
Intermediate Substation Engineer
Phasor Engineering Inc
Remote, Canada
- $90,000 to $130,000 CAD / year
- Remote
…engineers, and building your expertise across a variety of utility and industrial projects, this role offers meaningful work, diverse project exposure, and opportunities for continued…
Added 12 hours ago
Q
Senior Engineer - Telecommunications
Qualus
Calgary, AB · Vancouver, BC
- Full-time
Power your future with Qualus as Senior Telecom Consulting Engineer to join our Vancouver, BC or Calgary, AB offices to deliver critical telecommunications designs for utility clients…
Added 12 hours ago
B
UX/UI Designer
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Understand the real-world uses of recreational vehicle drivers (leisure, sport, utility, and adventure).

Liberty Utilities

Key Account Manager II

Moncton, NB, Canada

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Job details

Apply by: Nov 28, 2026
Experience: 10+ years of professional experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

The Key Account Manager develops and maintains superior relationships with our large commercial, industrial, municipal and residential customer accounts, including both executive, government leaders and operators to promote growth and customer loyalty through excellent service. This role is also responsible for new growth in our territories through partnering with local economic development agencies. Chanel management is a key component of our growth strategy; building and strengthening relationships with stakeholders who are present when potential customers are making energy decisions is key. The Account Manager needs to aggressively pursue and be proactive in recognizing customer needs and providing innovative solutions to meet those needs whether it be for growth, service or retention. This role identifies opportunities to enhance the communities we serve by individually leading and providing opportunities for other employees to participate in functions that reflect our company values.

Accountabilities

Work directly with residential, commercial, industrial and municipal customers to assess natural gas opportunities and develop comprehensive sales proposals and businesses cases. Identify and sell Energy Efficiency opportunities.
Collaborate closely within the Liberty team to grow, support, and strengthen relationships with Trade Ally Contractors, driving mutual business success.
Identify, develop, and aggressively pursue new sales channels, relationships and growth opportunities to expand market reach and increase customer adoption.
Work with state and local economic development organizations to assist in selling to large new customers
Represent the company in targeted local/regional trade and business shows.
Commit to continuous learning by developing both sales and technical expertise to effectively support both customers and contractors throughout the entire sales process, from prospecting to project completion.
Proactive engagement with customers to monitor and manage customer satisfaction to drive loyalty
Advanced level of both verbal and written communication skills with a variety of internal and external customers, conflict resolution abilities, and active listening skills.
Responsible for providing timely information to key customers during emergencies on and off hours so that our key customers can make informed business decisions. This includes 24/7 support during on-call or prolonged outage scenarios.
Represent and advocate customer needs with internal departments when required, by directing issues to the proper channels for resolution improving customer satisfaction.
Must have advanced understanding of innovative products, customer programs and offerings.
Must be able to accurately estimate customer load and CIACs and review other employees’ calculations for accuracy in accordance with rates and regulatory policy.
Review and approve extension agreements to ensure policy interpretation is followed.
Project manage key and municipal service requests by working directly with internal and external customers to provide quality service installations within specified agreed to timeframe.
Single point of contact accountability of assigned Managed Accounts
Initiate community meetings to facilitate productive communication between the company and the communities we serve, including community outreach, special permitting, and answering questions.
Represent the company at business and community events.
Create and organize employee volunteer opportunities to enhance the communities the company serves.
Coach and mentor team members and other employees to ensure project deadlines are met, processes are followed, and opportunities are addressed.

Education and Experience

Bachelor degree or equivalent
10+ years of professional experience
3+ years in related role, providing exceptional account management services, preferably in the utility industry.
Bilingual French/English is an asset

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization - it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

Customer Centric
Integrity
Entrepreneurial
Teamwork
Owner mindset
Outcome focused
Continuous learning

What we offer

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Group Benefit Plan

Variety of Health & Wellness programs

Discount and Perks program

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.

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More about this job

Responsibilities

The Key Account Manager develops and maintains relationships with large commercial, industrial, and municipal accounts to drive growth and customer loyalty. They are responsible for identifying energy efficiency opportunities, managing service requests, and representing the company in community and business events.

Requirements

Candidates must possess a bachelor's degree and at least 10 years of professional experience, with a minimum of 3 years in a related utility industry role. Strong communication, conflict resolution, and project management skills are essential for this position.

Skills

Account management
Sales
Customer service
Relationship management
Conflict resolution
Active listening
Project management
Business development
Strategic planning
Communication skills
Technical expertise
Coaching
Mentoring
Community outreach
Regulatory policy interpretation

Benefits

Share purchase/match plan
Volunteer paid days off
Employee Assistance Program
Achievement fund
Group Benefit Plan
Health & Wellness programs
Discount and Perks program

Visa sponsorship

Not detected in the job text

Keywords

Key Account Management
Utility
Energy
Water
Sales Proposals
Energy Efficiency
Trade Ally Contractors
Economic Development
Customer Satisfaction
Natural Gas
Project Management
Community Engagement
Regulatory Policy
Business Cases
Stakeholder Management
Customer Retention
Infrastructure
Sustainability
Leadership
Mentoring

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