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Added 1 hour ago
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Senior Technology Manager
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Toronto, ON · FCP
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…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
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Manager (Investment Controls and Governance)
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$80 to $90 USD / hour
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Student, MarTech Software Engineer (Winter 2027)
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Sr. IT Ops Analyst (Azure Public Cloud Operations)
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Associate, DevOps Engineer
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Manager or Senior Manager, Scientific Research & Experimental Development - Technical (IT)
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Added 16 days ago
Senior Manager, Business Applications and Partnering (Utility Operations Technology)
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Oakville, ON
This role serves as the IT business partner that manages support for technology with the Operations teams. This role is accountable for developing and managing technology roadmaps, demand…
Added 3 days ago
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Associate, DevOps Engineer
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We are seeking an experienced DevOps Engineer to join our Data Cognition Team at BMO Capital Markets. In this role, you will design, build, and maintain robust DevOps pipelines and…

Liberty Utilities

Senior Manager, Business Applications and Partnering (Utility Operations Technology)

Oakville, ON, L6J 2X1, Canada

Pay: Full base salary range $130,000.00- $180,000.00 per year*Liberty considers several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work experience, education, training and skills, and geographic location.
Apply by: Oct 17, 2026
Posting language: English
Posted: Sep 4, 2026

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Original job description

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

This role serves as the IT business partner that manages support for technology with the Operations teams. This role is accountable for developing and managing technology roadmaps, demand prioritization, system enhancement delivery, and application stewardship.

This role also integrates with centralized incident management processes to keep business stakeholders informed and engage subject matter experts (SMEs) as needed to resolve issues quickly and effectively.

This role oversees the full software development lifecycle (SDLC) for SAP and other solutions, from planning and design through deployment and ongoing optimization. This role manages both an internal team and an outsourced vendor partner, ensuring alignment, accountability, and performance across all delivery streams. Acting as both a strategic leader and operational driver, this position is responsible for building strong partnerships with business stakeholders, ensuring high-quality delivery, and fostering continuous improvement of the SAP and application platforms to meet evolving business and customer needs.

Accountabilities

Partner with business leadership to understand business capabilities that must be enabled by technology
Translate business priorities into actionable technology initiatives within their assigned technology domain and roadmaps aligned with enterprise standards
Intake, assess, and prioritize minor enhancements and changes to existing operational applications within their assigned domain
Manage delivery of technology projects that impact business teams
Strategize the prioritization and delivery of work based on roadmap and business priorities
Develop capacity plan and lead team to deliver capital technology projects
Drive strategic enhancements of tools, ensuring improvements are aligned with business objectives and deliver measurable value.
Lead teams of developers to deliver application changes that are tested and quality-assured by the business
Manage application enhancements, ensuring adherence to regulatory, security, and performance standards
Direct team to manage user acceptance testing with the business and perform testing as required for QA support
Own end-to-end delivery of SAP eco system applications (e.g., S4 EAM, FICO, SRM, GIS, OMS, SAP BTP/Fiori apps), ensuring scalability, security, compliance, and high-quality outcomes.
Oversee the full SDLC (requirements, design, build, test, deploy, support), embedding agile and DevOps best practices.
Run backlog and requirements processes; define non-functional requirements (availability, performance, security, usability); coordinate UAT and readiness with business owners.
Establish and monitor delivery performance metrics, quality standards, and KPIs tied to business impact.
Prepare options, estimates, and benefit cases; facilitate prioritization through governance; align approved work to quarterly plans.
Manage SAP total cost of the tool (TCO) levers with Procurement/Vendor Management (licenses, AMS run/enhance mix) and recommend optimizations.

Education and Experience

University - Bachelor degree or equivalent
Strong knowledge of operational processes in utilities or similar industries.
Familiarity with ITIL service management practices.
Experience leading vendor teams and outsourced development/support services.
Strong communication and stakeholder management skills.
Ability to manage concurrent initiatives in a regulated environment.

Compensation Data

Full base salary range $130,000.00- $180,000.00 per year*Liberty considers several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work experience, education, training and skills, and geographic location.

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization - it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

Customer Centric
Integrity
Entrepreneurial
Teamwork
Owner mindset
Outcome focused
Continuous learning

What we offer

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Group Benefit Plan

Variety of Health & Wellness programs

Discount and Perks program

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.

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More about this job

Responsibilities

This role acts as an IT business partner managing technology roadmaps, demand prioritization, and system enhancements for utility operations. It oversees the full software development lifecycle for SAP and other solutions while managing internal teams and outsourced vendor partners.

Requirements

The position requires a bachelor's degree and strong knowledge of operational processes within the utility industry. Candidates must possess experience in leading vendor teams, ITIL service management practices, and managing concurrent initiatives in a regulated environment.

Skills

SAP
ITIL
Vendor management
Stakeholder management
SDLC
Agile
DevOps
Utility operations
Project management
Strategic planning
Capacity planning
User acceptance testing
Business partnering
Roadmap development
Performance metrics
Regulatory compliance

Benefits

Share purchase/match plan
Volunteer paid days off
Employee Assistance Program
Achievement fund
Group Benefit Plan
Health & Wellness programs
Discount and Perks program

Visa sponsorship

Not detected in the job text

Keywords

SAP
S4 EAM
FICO
SRM
GIS
OMS
SAP BTP
Fiori
ITIL
SDLC
Agile
DevOps
Utility Operations
Vendor Management
Stakeholder Management
Capacity Planning
User Acceptance Testing
KPIs
Procurement
Regulatory Compliance
Business Applications
Technology Roadmap
Project Management
Strategic Leadership
Operational Technology

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