Branch Manager - Wingham
- Wingham, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Post-secondary degree or diploma with 4-6 years’ experience within financial services or sales leadership.
- Posting language
- English
- Posted
Original job description
Career Opportunity
Libro Credit Union is growing!
Join Libro Credit Union as a Branch Manager supporting the Wingham Branch
At Libro Credit Union, every employee and every customer are Members. Everything we do is about strengthening financial well-being for a better tomorrow.
As a Certified B Corporation©, we use business as a force for good. That means:
We are currently hiring a full-time Branch Manager to support our Wingham Branch. This job posting is for an existing vacancy.
The Branch Manager is accountable for all aspects of personal banking, wealth, and core service delivery within a location of Libro Credit Union as well as being an active member of the Regional Leadership Team. In collaboration with both the regional leadership group and the location team they build and execute clear and actionable business plans. These business plans guide community and business development activities in pursuit of location, regional, and corporate goals.
Branch Managers coach staff to achieve their potential, and monitor location sales activities, growth, expenses, and revenue. Through inspiring and motivating the team to achieve goals and targets, the Branch Manager ensures Member service and Staff experience is exceptional.
The Branch Manager displays leadership within the community. They encourage local community involvement of the team, in alignment with Libro’s pillars.
The Role
Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at careers@libro.ca any time during the recruitment process to let us know what supports you may need to be successful.
Please note the expected salary range for this role is available on the Libro Careers site, where candidates are required to apply.
Libro Credit Union is growing!
Join Libro Credit Union as a Branch Manager supporting the Wingham Branch
At Libro Credit Union, every employee and every customer are Members. Everything we do is about strengthening financial well-being for a better tomorrow.
As a Certified B Corporation©, we use business as a force for good. That means:
- Empowering people to live their most fulfilled lives.
- Supporting businesses and communities to thrive.
- Caring for the planet and economic growth through sustainable practices.
We are currently hiring a full-time Branch Manager to support our Wingham Branch. This job posting is for an existing vacancy.
The Branch Manager is accountable for all aspects of personal banking, wealth, and core service delivery within a location of Libro Credit Union as well as being an active member of the Regional Leadership Team. In collaboration with both the regional leadership group and the location team they build and execute clear and actionable business plans. These business plans guide community and business development activities in pursuit of location, regional, and corporate goals.
Branch Managers coach staff to achieve their potential, and monitor location sales activities, growth, expenses, and revenue. Through inspiring and motivating the team to achieve goals and targets, the Branch Manager ensures Member service and Staff experience is exceptional.
The Branch Manager displays leadership within the community. They encourage local community involvement of the team, in alignment with Libro’s pillars.
The Role
- Manage the branch at an acceptable audit level while reviewing and implementing identified business process improvement recommendations.
- Support the team in making smart risk decisions that protect our Members and Libro.
- Demonstrate a commitment to innovation and continuous improvement mindset.
- Support all staff within the location to have a well-developed Individual Sales Plan. Actively coach to the activity and effectiveness of activity within the plans to ensure high levels of accountability.
- Conduct regular observations of Member/Staff coaching interactions; provide feedback and role model strong sales and service skills to help build staff success.
- Promote strong cross-segment cooperation to generate referrals, collaboration, and build full-service relationships.
- Create and foster an environment that encourages personal responsibility and provides staff appropriate autonomy to make decisions and resolve problems.
- Responsible for the onboarding and ongoing training and development of direct reports by following established onboarding plans to ensure they are fully competent in their roles.
- Work cooperatively with regional and location teams to build and implement a business development plan focused on proactive activity, local initiatives resulting in deeper relationships and growth.
- Motivates and guides a proactive team to network within Libro’s target market and create connections that will build Membership and wallet share.
- Builds reciprocal and mutually beneficial relationships with community partners and centres of influence.
- Post-secondary degree or diploma with 4-6 years’ experience within financial services or sales leadership.
- Demonstrated direct leadership experience, project leadership, mentoring/coaching and leading others.
- Ability to contribute effectively to the development of a regional business plan and align teams through execution around the articulated priorities to create action plans and drive accountability.
- A passion for helping people grow their financial well-being.
- Display Libro’s values of Accountability, Courage, High Performance and Inclusive Mindset.
- Competitive salaries, benefit packages, pension plans, & incentive programs, that value your dedication.
- Generous vacation time.
- Employee wellness program, Employee & Family Assistance Program, fitness club discounts, technology offers, travel and entertainment deals.
- Dedicated staff banking specialists to support strengthening your own financial well-being! Staff accounts and staff rates on products and services.
- We believe in developing internal talent. Unlock your potential with tuition assistance and opportunities for advancement.
Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at careers@libro.ca any time during the recruitment process to let us know what supports you may need to be successful.
Please note the expected salary range for this role is available on the Libro Careers site, where candidates are required to apply.
More about this job
Responsibilities
Manage branch operations across personal banking, wealth, and core services while maintaining audit standards, managing performance, and improving processes. Lead, coach, and develop staff; execute business development plans; build community and partner relationships; and drive member service, growth, and accountability.
Requirements
A post-secondary degree or diploma and 4–6 years of experience in financial services or sales leadership are required. Candidates should have direct leadership experience, project leadership, mentoring or coaching skills, and the ability to develop and execute business plans while supporting customers’ financial well-being.
Skills
- Branch Management
- Financial Services
- Sales Leadership
- Team Leadership
- Coaching and Mentoring
- Business Planning
- Business Development
- Sales Performance Management
- Member Service
- Risk Management
- Process Improvement
- Staff Training and Development
- Community Engagement
- Relationship Building
- Referral Generation
- Accountability
Benefits
- Competitive Salary
- Benefits Package
- Pension Plan
- Incentive Programs
- Generous Vacation Time
- Employee Wellness Program
- Employee and Family Assistance Program
- Fitness Club Discounts
- Technology Offers
- Travel and Entertainment Deals
- Staff Banking Specialists
- Staff Accounts and Rates
- Tuition Assistance
- Career Advancement Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Finance & Accounting
- Sales
- Customer Service & Support
Keywords
- Credit Union
- Personal Banking
- Wealth Management
- Core Service Delivery
- Branch Operations
- Business Plans
- Business Development
- Community Development
- Member Service
- Sales Plans
- Sales Activities
- Risk Decisions
- Audit Standards
- Process Improvement
- Cross-Segment Cooperation
- Referrals
- Staff Onboarding
- Training and Development
- Financial Well-Being
- Community Partnerships
- Accountability
- Inclusive Mindset
- High Performance