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Libro Credit Union

Business Relationship Manager - Waterloo

Waterloo, ON, Canada

Base salary: $79,725 annually · Full-time

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Job details

Pay: Base salary: $79,725 annually
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 3+ years of experience in business banking, relationship management, or commercial lending.
Posting language: English
Posted: Oct 30, 2026

Original job description

Career Opportunity

Libro Credit Union is growing!

Join Libro as a Business Relationship Manager in our Waterloo Region

At Libro Credit Union, every employee and every customer are members. Everything we do is about strengthening financial well-being for a better tomorrow.

As a Certified B Corporation©, we use business as a force for good. That means:

Empowering people to live their most fulfilled lives.
Supporting businesses and communities to thrive.
Caring for the planet and economic growth through sustainable practices.

Libro invests in our employee’s development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local business and communities in strengthening their financial well-being.

We are currently hiring a Business Relationship Manager to support a portfolio in our Waterloo Region. This job posting is for an existing vacancy.

The Role: The Business Relationship Manager (BRM) is a critical role within Libro Credit Union, responsible for managing and growing a portfolio of business Members by delivering comprehensive financial solutions. The BRM acts as a trusted advisor to local businesses and agricultural producers, addressing both their business and personal banking needs.

This role is central to supporting the growth and financial well-being of Members by providing tailored financial solutions, bringing in specialist support where needed, and fostering long-term, value-based relationships. The BRM will proactively engage with local businesses and agricultural producers with lending, deposit, and cash management needs generally ranging between $250,000 and $2.5 million. Success in this role requires deep local market knowledge, a strong business development mindset, and the ability to build and maintain relationships with centers of influence within the community.

Compensation

Base salary: $79,725 annually

This role also participates in Libro's sales compensation program. Target total compensation is $113,608 annually based on achievement of 100% of sales targets, with total compensation of up to $147,491 based on achievement of applicable sales targets.

If you are selected to move forward in the process, the HR Talent Specialist will share further details.

Key Responsibilities

Proactively develop, manage, and grow a portfolio of business Members across various sectors, including small to medium-sized businesses and agricultural producers.
Provide comprehensive financial solutions for both business and personal banking needs.
Act as a trusted advisor, building long-term, value-driven relationships.
Expand Libro's presence by networking with local business owners, industry associations, and centers of influence.
Analyze business financials to identify lending, cash management, and deposit opportunities.
Structure and deliver tailored financing solutions.
Collaborate with internal specialists in financial planning, insurance, cash management, and legacy planning.
Maintain a high level of credit risk knowledge.
Engage in the local business and agricultural community to build visibility and foster new business opportunities.
Attend industry events and participate in local business associations.
Promote Libro’s mission and values through community involvement.
Monitor and manage the health of the portfolio, minimizing credit risk.
Provide ongoing financial advice to Members.
Lead business renewal discussions and ensure financial solutions remain aligned with Member goals.

What We’re Looking For

Diploma or Bachelor's degree in business, finance, agriculture, or a related field.
3+ years of experience in business banking, relationship management, or commercial lending.
Proven experience managing a diverse business portfolio.
Strong business development experience.
Experience in credit underwriting, loan structuring, and financial analysis.
Financial Planning or Credit Risk designation (e.g., PFP, CSC, or equivalent) preferred.
Experience in agricultural financing or rural economic development preferred.
Established connections within the local business or agricultural community preferred.
Strong credit analysis and financial structuring skills.
Excellent communication, negotiation, and relationship management skills.
Entrepreneurial mindset, highly proactive and results-driven.
A passion for helping people grow their financial well-being.
Display Libro’s values of Accountability, Courage, High Performance and Inclusive Mindset.

We Offer Total Reward Programs to Set You Up for Success In & Outside of Work:

Competitive salaries, benefit packages, pension plans, & incentive programs, that value your dedication.
Generous vacation time.
Employee wellness program, Employee & Family Assistance Program, fitness club discounts, technology offers, travel and entertainment deals.
Dedicated staff banking specialists to support strengthening your own financial well-being! Staff accounts and staff rates on products and services.
We believe in developing internal talent. Unlock your potential with tuition assistance and opportunities for advancement.

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you!

Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at careers@libro.ca any time during the recruitment process to let us know what supports you may need to be successful.

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More about this job

Responsibilities

Manage and grow a portfolio of business and agricultural Members by assessing financial needs, analyzing business financials, and structuring tailored lending, deposit, and cash management solutions. Build trusted long-term relationships, develop local business opportunities, collaborate with internal specialists, and monitor portfolio health and credit risk.

Requirements

A diploma or bachelor's degree in business, finance, agriculture, or a related field and at least three years of experience in business banking, relationship management, or commercial lending are sought. Candidates should have portfolio management, business development, credit analysis, loan structuring, and relationship skills; relevant designations, agricultural financing experience, and local community connections are preferred.

Skills

Business Development
Relationship Management
Business Banking
Commercial Lending
Credit Underwriting
Loan Structuring
Financial Analysis
Credit Risk Management
Portfolio Management
Cash Management
Deposit Solutions
Financial Advice
Negotiation
Communication
Networking
Agricultural Financing

Benefits

Benefit Packages
Pension Plans
Incentive Programs
Vacation Time
Employee Wellness Program
Employee and Family Assistance Program
Fitness Club Discounts
Technology Offers
Travel and Entertainment Deals
Staff Banking Services
Staff Accounts and Rates
Tuition Assistance
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Banking
Commercial Lending
Agricultural Financing
Business Development
Portfolio Management
Credit Underwriting
Credit Risk
Credit Analysis
Loan Structuring
Financial Analysis
Cash Management
Deposit Solutions
Financial Planning
Legacy Planning
Insurance
Member Banking
Relationship Management
Community Engagement
Industry Associations
Small and Medium-Sized Businesses
Agricultural Producers
Personal Banking
PFP
CSC

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