Product Owner (Contract)

Career Opportunity

Libro Credit Union is growing!

Join Libro Credit Union as a Product Owner - London Administration

At Libro Credit Union, every employee and every customer are members. Everything we do is about strengthening financial well-being for a better tomorrow.

As a Certified B Corporation©, we use business as a force for good. That means:

• Empowering people to live their most fulfilled lives.
• Supporting businesses and communities to thrive.
• Caring for the planet and economic growth through sustainable practices.
  
  

Libro invests in our employee’s development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local business and communities in strengthening their financial well-being.

We are currently hiring a full-time contract Product Owner to support our London Administration team. This job posting is backfilling for a maternity leave.

The Product Owner is responsible for maximizing the value of the product or solution for the end user resulting from the work of the team. The role translates Libro’s strategic goals and user needs into clear priorities and outcomes for the digital banking experience they support.Working in agile ways, the Product Owner is responsible for managing and prioritizing the product backlog, determining value, setting sprint goals, and providing visibility into the work that needs to be done next. This role works closely with the platform and stakeholders to understand how users are engaging with digital banking experiences and to define delivery goals and priorities.

The Product Owner supports a Pod responsible for digital banking experiences, tools, products, and features that help Libro members bank confidently and effectively.

This is a contract position (approximately 14 months), with eligibility for hybrid working arrangements.

The base salary will be determined based on skills, experience, qualifications, education/training and internal equity. Our compensation practices are equitable and transparent, and support progression through the salary range as employees grow in the role.

The Role

• Define sprint goals and desired outcomes, and work with the Pod to refine themes, features, and epics into manageable and actionable user stories.
• Collaborate with other Product Owners to build a cohesive user experience across all products and services.
• Communicate product priorities and roadmap, lead stakeholder engagement, and support change management activities that build awareness of product changes among Staff and Owners.
• Engages with potential vendors and partners to explore opportunities to add additional Owner value to the overall product experience.
• Provides functional/technical guidance or advice to other Staff as needed
• Effectively prioritizes new feature and product development based on competitive analysis, industry trends, Owner feedback, and Libro vision.
• Engages with end users both directly (e.g. face-to-face) and indirectly (user testing & data) to observe and understand end user needs.
• Understand product milestones, dependencies, and available resources inside and outside the Pod to adjust priorities and support delivery.
• Monitor digital banking trends and product management practices, and identify opportunities for the Pod to work more effectively and efficiently.
• Leverage Owner feedback, qualitative research, digital analytics, and user testing to inform priorities and improve digital banking experiences.
  
  

What We’re Looking For

• 2 years College, Trade or Tech School Diploma required. Bachelor’s Degree preferred
• 4+ years working in a digital retail, business and/or wealth product leadership capacity in an FI/Fintech experience required
• Experience in an omnichannel environment preferred
• Experience or education in project management is considered an asset
• Certified Agile Product Owner or similar designation is preferred, but not required
  
  

We Offer Total Reward Programs to Set You Up for Success In & Outside of Work:

• Competitive salaries, benefit packages, pension plans, & incentive programs, that value your dedication.
• Generous vacation time. 
• Employee wellness program, Employee & Family Assistance Program, fitness club discounts, technology offers, travel and entertainment deals.  
• Dedicated staff banking specialists to support strengthening your own financial well-being! Staff accounts and staff rates on products and services. 
• We believe in developing internal talent. Unlock your potential with tuition assistance and opportunities for advancement.
  
  

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you!

Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at careers@libro.ca any time during the recruitment process to let us know what supports you may need to be successful.

Please note the expected salary range for this role is available on the Libro Careers site, where candidates are required to apply.