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Added 7 hours ago
BT
Counter Sales Representative
Bumper to Bumper Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are looking for someone seeking exciting new opportunities as Counter Sales Representative for our thriving team in Sudbury, ON. The successful person will be an energetic, customer…
Added 7 hours ago
SN
Customer Service Representative - Full Time
Splash N Learn Swim School Inc
Barrie, ON
- $53,000 to $58,000 CAD / year
- Full-time
As a member of the Swimmer Care Team, the Office Administrator & Customer Service Representative plays a vital role in maintaining efficient administrative operations and delivering…
Added 7 hours ago
C
Financial Service Representative - Intake
CIBC
Ottawa, ON · Manotick Mews
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 7 hours ago
Human Rights Officer 1(A)-(B)-2(A)-(B)-3 (HRO - Intake) (Designated)
The Government of Nova Scotia
Halifax, NS
In a team environment, you will work collaboratively with colleagues to provide excellence in service delivery, while maintaining neutrality and carrying out the functions of the…
Added 7 hours ago
Maintenance Planner (Miller Lake)
The Government of Nova Scotia
NS · MILLER LAKE, NS
Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment…
Added 7 hours ago
IF
Livreur de classe 5/ Class 5 Delivery Driver
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- Full-time
…de l'enlèvement des produits retournés, tout en offrant un service client de qualité supérieure. De plus, ce poste sert également de renfort au commercial dans le cadre du processus…
Added 7 hours ago
B
Associate Project Manager
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- Full-time
…coordination and fiscal control to ensure client-satisfaction, team-member satisfaction and ultimately, financial…
Added 9 hours ago
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Associate Advice Center Manager
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- Full-time
…play a strategic role by guiding your team and helping each member achieve their objectives. With an approach focused on listening and daily coaching, you can help your team develop…
Added 11 hours ago
PO
Communications & Outreach Coordinator
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Added 12 hours ago
S
Senior Diagnostic Neurophysiology Technologist, EEG Clinical - BC Children’s Hospital
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Vancouver, BC
- Full-time
…clinical expertise in pediatric neurodiagnostics. As a senior member of the team, you will be recognized as a clinical resource, providing mentorship, guidance, and knowledge sharing to…
Added 12 hours ago
B
Content and Events Coordinator
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- Full-time
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Added 13 hours ago
Occupational Therapist Degree
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Added 13 hours ago
LH
2600001682 - Physician Assistant
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- Full-time
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Added 14 hours ago
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Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
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- Full-time
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Added 14 hours ago
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Added 14 hours ago
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Member Service Representative (Part-Time)
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Apply our "Member First" principles and service standards with all members and prospective members.
Added 14 hours ago
NN
Personal Support Worker
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Added 14 hours ago
NS
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- Internship
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Added 14 hours ago
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2600002411 - Registered Nurse
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- Full-time
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Added 14 hours ago
Quality Manager
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Added 14 hours ago
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Added 14 hours ago
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Added 14 hours ago
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…& Infection Control Practitioner participates as an active member of the Regional Staff Development, IP&C Department through collaboration in the planning, development, coordination,…
Added 14 hours ago
IH
Registered Nurse (RN) | GI Endoscopy
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Added 14 hours ago
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Libro Credit Union

Service Representative - Watford (Part Time)

Warwick, ON, Canada
Watford, ON, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Nov 5, 2026
Working hours: 24 hours per week
Posting language: English
Posted: Oct 6, 2026

Original job description

Career Opportunity

Libro Credit Union is growing!

Join Libro Credit Union as a Part Time Service Representative at our Watford location

At Libro Credit Union, every employee and every customer are an member. Everything we do is about strengthening financial well-being for a better tomorrow.

Libro invests in our employee’s development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local business and communities in strengthening their financial well-being.

As a Certified B Corporation©, we use business as a force for good. That means:

Empowering people to live their most fulfilled lives.
Supporting businesses and communities to thrive.
Caring for the planet and economic growth through sustainable practices.

We are currently hiring a Part Time Service Representative supporting our Watford location.

Weekly Hours: minimum 24 hours per week

This position requires availability to work shifts as scheduled, including evenings and weekends if applicable and requires flexibility to changes in hours as required.

The Service Representative is the first point of contact for members at Libro branches, providing essential day-to-day transactional support with a high level of service and accuracy. As the face of Libro in the branch, the Service Representative plays a critical role in maintaining trust, efficiency, and member satisfaction. 

The Role

Serve as the primary point of contact for members visiting the branch, calling in, or engaging through digital channels. 
Deliver prompt, friendly, and accurate service, ensuring a positive member experience at every interaction. 
Efficiently execute a range of routine banking transactions including deposits, withdrawals, bill payments, loan payments, and bank drafts. 
Support members with digital banking needs, including troubleshooting, navigation, and use of self-serve platforms. 
Handle member concerns or service issues with empathy, professionalism, and a focus on resolution. 
Demonstrate strong knowledge of day-to-day banking products including demand deposit accounts, debit and credit cards, e-transfers, and statement services. 
Recognize and act on opportunities to refer to branch specialists.
Adhere to all procedures regarding privacy, anti-money laundering (AML), and financial transaction verification. 
Contribute to a positive and inclusive team environment that reflects Libro’s values and culture.

What We're Looking For

A passion that aligns with Libro’s Purpose. We want to strengthen financial well-being for a better tomorrow and we’re looking for people to join us in making a difference to people, businesses, and communities.
Display the Libro values of Accountability, Courage, High Performance and Inclusive Mindset.
Front-line customer service or financial services environment.
Experience in a front-line customer service or financial services environment.
Strong attention to detail skills working within a fast-paced environment.

We Offer Total Reward Programs to Set You Up for Success In & Outside of Work:

Competitive salaries, pension plans, & incentive programs, that value your dedication.
Employee wellness programs, Employee & Family Assistance Program, fitness club discounts, technology offers, travel and entertainment deals.
Dedicated staff banking specialists to support strengthening your own financial well-being! Staff accounts and staff rates on products and services. 
We believe in developing internal talent. Unlock your potential with tuition assistance and opportunities for advancement.

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you!

Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at careers@libro.ca any time during the recruitment process to let us know what supports you may need to be successful.

Please note the expected salary range for this role is available on the Libro Careers site, where candidates are required to apply.

Apply About employer

More about this job

Responsibilities

Serve as the first point of contact for members across branch, phone, and digital channels, providing friendly, accurate service and completing routine banking transactions. Support digital banking, resolve member concerns, identify referral opportunities, and follow privacy, anti-money laundering, and transaction verification procedures.

Requirements

Candidates should have front-line customer service or financial services experience, strong attention to detail, and the ability to work in a fast-paced environment. They should align with Libro’s purpose and values and be available for scheduled shifts, including evenings and weekends when applicable.

Skills

Front-Line Customer Service
Financial Services
Banking Transactions
Digital Banking Support
Problem Resolution
Attention To Detail
Communication
Referral Identification
Privacy Compliance
Anti-Money Laundering
Transaction Verification
Teamwork
Flexibility

Benefits

Pension Plans
Incentive Programs
Employee Wellness Programs
Employee And Family Assistance Program
Fitness Club Discounts
Technology Offers
Travel And Entertainment Deals
Staff Banking Specialists
Staff Accounts And Product Rates
Tuition Assistance
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Credit Union
Financial Services
Member Service
Branch Banking
Demand Deposit Accounts
Deposits
Withdrawals
Bill Payments
Loan Payments
Bank Drafts
Digital Banking
Self-Service Platforms
Debit Cards
Credit Cards
E-Transfers
Statement Services
Anti-Money Laundering
Privacy
Transaction Verification
Financial Well-Being
Community Support

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