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Added 1 hour ago
CR
Executive Director- Retirement Operations
COGIR Real Estate
Burlington, ON
- Full-time
As the Executive Director, you'll lead a high-performing team, fostering a culture of excellence, collaboration, and continuous development. Your expertise in recruiting, training, and…
Added 4 hours ago
MM
Door person
Montreal Marriott Chateau Champlain
Montreal, QC
- Part-time
Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North…
Added 4 hours ago
HT
Maitre d'Hôtel sénior (H/F)
Hôtel Travelodge Québec
Quebec, QC
- Full-time
…through our many job opportunities, whether in the hotel or real estate sector. There is a place for…
Added 6 hours ago
RK
VP, Architecture
Rakuten Kobo Inc.
Toronto, ON · Kobo-ON-John Street
- Full-time
10+ years building and architecting software, including senior leadership experience (Architect /Principal / Director level) in software development organizations
Added 6 hours ago
CS
VP Capital Partnerships & Syndication (Vancouver)
Cameron Stephens
Toronto, ON
- Full-time
Company Description Cameron Stephens is a leading Canadian commercial real estate investment manager with a strong track record of partnering with borrowers and developers to deliver…
Added 9 hours ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Working knowledge and experience in financial accounting in commercial real estate, financial reporting, and budgeting is necessary
Added 10 hours ago
CI
Director, Dulux Stores - Ontario & Western Canada
Canadian Industries Limited
Vaughan, ON
- Full-time
Reporting to the VP Sales & Operations – Dulux Stores Canada, the Director will partner closely with the Director, Sales – Ontario and the Senior Director, Sales – Western Canada to align…
Added 10 hours ago
D
Senior Financial Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $55 to $69 CAD / hour
- Contract
…science capabilities with practical business insight, including development of automated reporting pipelines and advanced analytical models to improve global portfolio insights. Strong…
Added 11 hours ago
SC
Director, Operational Design & Engineering
Staples Canada
Richmond Hill, ON
- Full-time
Reporting to the Senior Director, Supply Chain Strategy, Engineering & Sourcing, the Director, Operations Design & Engineering is accountable for how Staples Canada’s distribution and…
Added 11 hours ago
Sales Associate
Minto
Calgary, AB
Strong understanding of the real estate process and affiliated documents
Added 1 day ago
AE
Category Manager, Indirect Procurement
Arc'teryx Equipment
North Vancouver, BC
- Full-time
Experience sourcing in retail real estate, store development or facilities (for example construction services, FF&E, facilities maintenance or store operations).
Added 1 day ago
A
Category Manager, Indirect Procurement
ARC'TERYX
North Vancouver, BC
- Full-time
Experience sourcing in retail real estate, store development or facilities (for example construction services, FF&E, facilities maintenance or store operations).
Added 1 day ago
CR
Executive Director - Retirement Operations
COGIR Real Estate
Toronto, ON
- Full-time
As the Executive Director, you'll lead a high-performing team, fostering a culture of excellence, collaboration, and continuous development. Your expertise in recruiting, training, and…
Added 1 day ago
FR
Condominium Manager
FirstService Residential Canada
Vaughan, ON
- Full-time
Working knowledge and experience in financial accounting in commercial real estate, financial reporting, and budgeting is necessary
Added 1 day ago
WM
Superviseur, comptabilité d'exploitation - Supervisor, Property accounting
Westcliff Management Ltd
Montreal, QC
- Full-time
Westcliff is a private real estate development company that unlocks the full potential of every property. For over 50 years, Westcliff has been actively involved in the development of…
Added 1 day ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Working knowledge and experience in financial accounting in commercial real estate, financial reporting, and budgeting is necessary
Added 1 day ago
RG
Corporate Controller
Rohit Group
Edmonton, AB
- Full-time
Rohit Group is a fully diversified Canadian real estate development and investment organization with more than $1.3 billion in assets under management and annual revenue above $500 million.…
Added 1 day ago
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Directeur ou directrice du développement des affaires/Business Dev Manager
CBRE
Montreal, QC
- Full-time
Added 1 day ago
CT
Director, Construction Marks
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Toronto, ON
- Full-time
Partner with Real Estate, Leasing, Store Planning, Operations, and Finance to support site due diligence, Schedule C development, scope definition, capital planning, and business-case…
Added 1 day ago
IP
Controller
Infinity Properties
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…professional team is experienced in quality land acquisitions, project development and construction of high-quality homes in vibrant communities that people can be proud of. We love what we…
Added 1 day ago
Director, Financial Planning & Analysis (FP&A)
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 1 day ago
MARKETING & BUSINESS DEVELOPMENT SPECIALIST (Part-Time)
CBWilkinson
Kingston, ON
Experience in construction, real estate development, architecture, engineering or related industries is required.
Added 1 day ago
CR
Health & Wellness Manager - 6 month contract
COGIR Real Estate
Oakville, ON
- Full-time
We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!
Added 1 day ago
T&
Director (Lead) - Corporate Occupier
Turner & Townsend
Toronto, ON
- Full-time
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership…
Added 1 day ago
Director, Capital Delivery (Healthcare)
Infrastructure Ontario
Toronto, ON
…business and the success it has had with its major projects, real estate services, infrastructure lending, commercial projects, and development mandate. IO delivers some of the most…

Libro Credit Union

Special Accounts Advisor

London, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: Minimum of 3-5 years’ experience in Credit Adjudication and/or Special Accounts management capacity at a financial institution.
Posting language: English
Posted: Oct 30, 2026

Original job description

Career Opportunity

Libro Credit Union is growing!

Join Libro Credit Union as a full-time Special Accounts Advisor - London Administration

At Libro Credit Union, every employee and every customer are members. Everything we do is about strengthening financial well-being for a better tomorrow.

As a Certified B Corporation©, we use business as a force for good. That means:

Empowering people to live their most fulfilled lives.
Supporting businesses and communities to thrive.
Caring for the planet and economic growth through sustainable practices.

Libro invests in our employee’s development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local business and communities in strengthening their financial well-being.

We are currently hiring a full-time Special Accounts Advisor to support our London Administration team. This job posting is for an existing vacancy.

The base salary will be determined based on skills, experience, qualifications, education/training, and internal equity. Our compensation practices are equitable and transparent, and support progression through the salary range as employees grow in the role.

The Special Accounts Advisor will be responsible for effectively managing a portfolio of special accounts within the business segment, including responding to Owner requests and conducting in-depth reviews of special accounts. The portfolio for this position will primarily consist of small business and lower-complexity business accounts, each requiring tailored attention and strategic management.

The Special Accounts Advisor supports The Advice and Service teams by providing expertise on high-risk accounts, including non-performing and watch-list accounts. This involves working closely with team members to assess potential risks, provide strategic recommendations, and actively engage with clients to mitigate financial exposure.

The Special Accounts Advisor will minimize the risk of loss to the credit union by proactively implementing effective rehabilitation strategies for distressed accounts or, when necessary, executing well-defined exit strategies to protect the organization’s financial interests.

The Role

Active Management of Special Accounts-Business Segment.
Meeting with owners and/or their management and/or various professional advisors to determine the root causes of financial issues and then implementing strategies based on the analysis of the owner’s financial situation to rehabilitate or exit.
Provide detailed financial analysis and write credit memos for lending requests, modifications, annual reviews, write off recommendations, etc. for actively managed accounts.
Approve transactions within the delegated lending authority or recommend to the appropriate approval authority.
Issue demands for payment on behalf of the Credit Union and assist the Director of Special Accounts and Collections with issuing forbearance and similar agreements.
Collaborate with third parties necessary to enforce security including but not limited to lawyers, appraisers, real estate agents and receivers.
Attending creditor meetings as Libro’s representative when required.
Analyze and report on account performance, trends, and potential risks, ensuring timely escalation of critical issues.
Advisor to Business Segment - Special Loans Collaborate with relationship managers and small business specialists to develop tailored strategies for rehabilitating watchlist and special accounts.
Conduct in-depth reviews of distressed accounts to identify root causes of challenges and opportunities for improvement.
Recommend actionable solutions, including restructuring, repayment plans, or asset recovery strategies.
Provide expert advice to small business specialists and relationship managers on mitigating risks and optimizing outcomes for Watchlist account portfolios.
Mentor and train small business specialists and relationship managers on best practices for handling special accounts.
Assisting the Director, Special Accounts and Collections with audits, policy and procedures and other Special Accounts related matters Track the progress of rehabilitation plans and adjust strategies based on account performance and market conditions.
Prepare regular reports and presentations for senior management on the status and outcomes of special accounts.
Support the Director in reviewing, updating, and implementing policies and procedures related to special accounts and collections. Provide input on policy changes to align with regulatory updates and industry best practices.

What We’re Looking For

University Degree with a focus on business.
Minimum of 3-5 years’ experience in Credit Adjudication and/or Special Accounts management capacity at a financial institution.
Understanding of the financial environment and its impact on special accounts management.
Skilled in business concepts including lending structures, financial information, and relevant legislation and policies.
Strong analytical, organizational, and problem-solving skills.
Ability to write credit memos
Adept at handling complex situations with a calm and strategic approach.
Understanding of various legal concepts and strategies relating to non-performing and special loans
Ability to work at an intermediate level in Microsoft Word, Excel, and the Ovation banking system.
Ability to work in the nCINO LOS.
A passion for helping people grow their financial well-being.
Display Libro’s values of Accountability, Courage, High Performance and Inclusive Mindset.

We Offer Total Reward Programs to Set You Up for Success In & Outside of Work:

Competitive salaries, benefit packages, pension plans, & incentive programs, that value your dedication.
Generous vacation time. 
Employee wellness program, Employee & Family Assistance Program, fitness club discounts, technology offers, travel and entertainment deals.  
Dedicated staff banking specialists to support strengthening your own financial well-being! Staff accounts and staff rates on products and services. 
We believe in developing internal talent. Unlock your potential with tuition assistance and opportunities for advancement.

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you!

Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at careers@libro.ca any time during the recruitment process to let us know what supports you may need to be successful.

Please note the expected salary range for this role is available on the Libro Careers site, where candidates are required to apply.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage a portfolio of special business accounts by assessing financial challenges, preparing credit analyses and recommendations, and implementing rehabilitation or exit strategies to reduce the credit union’s risk. Advise and collaborate with relationship managers and small business specialists, coordinate with external professionals, monitor account outcomes, and support related policies, audits, and reporting.

Requirements

A business-focused university degree and at least 3–5 years of experience in credit adjudication or special accounts management at a financial institution are required. Candidates should have strong financial analysis, lending, credit memo writing, and problem-solving skills, familiarity with relevant legislation and special-loan strategies, and intermediate proficiency with Microsoft Word, Excel, Ovation, and nCINO.

Skills

Special Accounts Management
Credit Adjudication
Financial Analysis
Credit Memo Writing
Business Lending
Risk Assessment
Loan Restructuring
Debt Recovery
Account Rehabilitation
Collections
Legal and Security Enforcement
Strategic Problem-Solving
Stakeholder Collaboration
Policy and Procedure Development
Microsoft Word and Excel
Ovation and nCINO

Benefits

Competitive Salaries
Benefit Packages
Pension Plans
Incentive Programs
Generous Vacation Time
Employee Wellness Program
Employee and Family Assistance Program
Fitness Club Discounts
Technology Offers
Travel and Entertainment Deals
Staff Banking Services
Staff Accounts and Rates
Tuition Assistance
Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Special Accounts
Business Lending
Credit Adjudication
Credit Risk
Watchlist Accounts
Non-Performing Loans
Financial Analysis
Credit Memos
Annual Reviews
Lending Authority
Loan Modifications
Account Rehabilitation
Loan Restructuring
Repayment Plans
Asset Recovery
Collections
Forbearance Agreements
Security Enforcement
Creditor Meetings
Financial Reporting
Risk Mitigation
Business Segment
Microsoft Word
Microsoft Excel
Ovation Banking System
nCINO LOS
Policy and Procedures
Regulatory Compliance
Stakeholder Collaboration
Small Business

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Jobs in Canada