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Added 1 hour ago
CC
Senior Legal Assistant
Carrington Communities
AB · Edmonton, AB
- Full-time
Reporting to the Legal Manager, the Senior Legal Assistant is a part of the Legal team, responsible for supporting various functions and projects within the department.
Added 5 hours ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the…
Added 7 hours ago
KI
assistant property manager
KOLT Investments
Toronto, ON
- Full-time
Added 12 hours ago
Assistant Resident Manager 2-Person Team (Vancouver)
Realstar
Vancouver, BC
We are currently seeking a 2-person Assistant Resident Manager Team to live and work at one of our properties located in Vancouver. This position would require you to live on-site and work…
Added 12 hours ago
Leasing Administrative Assistant
Realstar
Pointe-Claire, QC
Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential…
Added 12 hours ago
Assistant Resident Manager Team
Realstar
Ottawa, ON
We are currently seeking an Assistant Resident Manager 2-person team to live and work at one of our properties in Cornwall, ON. This position would require you to live on-site, share an…
Added 12 hours ago
Assistant Resident Manager Team (Kelowna)
Realstar
Kelowna, BC
Realstar is currently seeking an Assistant Resident Manager 2-Person Team. These roles come with the opportunity to live on-site, with a schedule that includes four weekdays, every other…
Added 12 hours ago
Assistant Resident Manager Team (Nanaimo)
Realstar
Nanaimo, BC
Realstar is currently seeking an Assistant Resident Manager 2-Person Team. These roles come with the opportunity to live on-site, with a schedule that includes four weekdays, every other…
Added 12 hours ago
Assistant Resident Manager (two-person team) Sherbrooke
Realstar
Sherbrooke, QC
Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential…
Added 14 hours ago
C&
Assistant Facilities Manager
Cushman & Wakefield
Toronto, ON
- Full-time
Under the strategic direction of the Facilities Manager, the Assistant Facilities Manager plays a pivotal role in ensuring the seamless operation of a designated facility, portfolio of…
Added 17 hours ago
WI
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and…
Added 17 hours ago
WI
Assistant Restaurant Manager - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
Join our Restaurant Team as an Assistant Restaurant Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four…
Added 20 hours ago
MI
Assistant Food and Beverage Operations Manager - Contract
Marriott International
Toronto, ON
- Contract
Follows property specific second effort and recovery plan.
Added 21 hours ago
R&
Assistant Restaurant Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- $57,750 CAD / year
- Full-time
Join our Restaurant Team as an Assistant Restaurant Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four…
Added 21 hours ago
R&
Assistant Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and…
Added 21 hours ago
TH
Operations Assistant Manager- 7024 Barrie
The Home Depot Canada
Barrie, ON
- Full-time
Assistant Store Managers (ASMs) report to the Store Manager and are responsible for managing store associates, sales, customer service, safety standards, product availability, store…
Added 21 hours ago
L
5768 - Assistant Store Manager FT
Lids
Brantford, ON
- $19 to $20 USD / hour
- Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 21 hours ago
Janitorial Site Supervisor (Downtown Office & Retail)
Kandor
Vancouver, BC
Every Day - Supervise the team and operations; check quality, staffing, and cleaning logs; be the main contact for Property Management and clients; coordinate coverage with the Assistant…
Added 21 hours ago
TS
Relief Frontline Worker
The Salvation Army in Canada
Toronto, ON
- Part-time
Indirectly reports to the Property Manager, Assistant Director and/or the Director
Added 22 hours ago
PC
Assistant Community Manager
Pacific Cove Properties
Calgary, AB
- Full-time
We are looking for an Assistant Community Manager to join the on-site team at one of our established properties within Victoria, BC.
Added 22 hours ago
CO
Assistant Manager of RCMP Community Services (Exempt 2026-04)
City of Mission
Mission 1, BC
- Full-time
The City of Mission is seeking an experienced and service-oriented professional for the position of Assistant Manager, RCMP Community Services. Reporting to the Manager of RCMP…
Added 22 hours ago
WH
Night Auditor
Westmont Hospitality Group
Ottawa, ON
- $23 to $23.69 CAD / hour
- Full-time
Reports any unusual occurrences or requests to the manager or assistant manager.
Added 1 day ago
Athletic Facility Assistant (Sun - Thurs)
University of Toronto
Toronto, ON
…safety/security/maintenance deficiencies to supervisor. When Manager or Assistant Facility Manager is not available, reports emergency safety/security/maintenance to either UofT police or…
Added 1 day ago
AY
Property Manager
Avison Young Canada
Toronto, ON
- Full-time
The Property Manager reports to the Director, Property Management and is responsible for the overall management and maintenance for an assigned portfolio. The Property Manager is…
Added 1 day ago
A
Assistant Property and Rental Manager
Armco
Mascouche, QC
- Full-time
We are seeking a reliable, organized, and detail-oriented Assistant Property and Rental Manager to join our team. Reporting to the Director of Real Estate, the successful candidate will…

Lids

5710 - 3rd Key

Surrey, BC, Canada

$17.85 to $18.35 USD / hour · Part-time

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Job details

Pay: $17.85 to $18.35 USD / hour
Job type: Part-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Original job description

Brief Description

ABOUT OUR COMPANY

At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services.

Principal Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates' direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to "make it right" for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Employee discounts and perks.
Career development opportunities and professional training programs.
A collaborative, innovative, and team-oriented work environment.
Early Wage Access options to provide added financial flexibility.

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.

REPORTS TO

Store Manager

Additional Information

Pay Transparency Statement

The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors.

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States or Canada is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you ("Personal Information"). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, and other employment-related information.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Support the Store Manager by leading staff, training associates, scheduling coverage, and delivering strong customer service while meeting sales targets. Oversee daily store operations, cash handling, inventory accuracy, merchandising, and maintenance of store standards.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate professionally, and work unsupervised. The role requires standing throughout shifts, frequent walking and customer communication, operating point-of-sale technology, and occasionally lifting up to 50 pounds or climbing a ladder.

Skills

Sales Performance
Customer Service
Team Leadership
Staff Training
Scheduling And Staffing
Conflict Resolution
Inventory Management
Visual Merchandising
Cash Handling
Loss Prevention
Store Operations
Communication
Point-Of-Sale Systems
Time Management
Product Presentation

Benefits

Employee Discounts And Perks
Career Development Opportunities
Professional Training Programs
Collaborative Work Environment
Early Wage Access

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sports Apparel
Licensed Merchandise
Sales Targets
Key Performance Indicators
Customer Service
Lids Membership Programs
Staff Scheduling
Recruiting
Employee Training
Progressive Discipline
Loss Prevention
Inventory Management
Inventory Audits
Visual Merchandising
Product Presentation
Promotional Signage
Cash Handling
Counterfeit Protection
Bank Drops
Store Opening And Closing
MPOS
Lids Custom
Store Maintenance
Wage Control
Backroom Organization

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