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Added 3 mins ago
SJ
Patient Care Coordinator Operating Room
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
…OR unit and pre-operative care, working in cooperation with Team Leaders, staff and physician users. Is a key member of the OR adjudication team and is aware of patient flow and process…
Added 3 mins ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…safety and appropriateness of medications. A small, dynamic team with a big mission, our work and achievements span provinces and range from public awareness campaigns to healthcare…
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Team leadership: Supervise and support research staff and volunteers, including workload planning, weekly supervision, evaluations, contracts, professional development, training, and leave…
Added 19 mins ago
W
Forklift
Westlake
Woodbridge, ON · EXT - Woodbridge Siding
- Full-time
Perform a pre-inspection prior to using forklifts at shift start and fill in the pre-inspection checklist, reporting any observed fault or abnormality to the shift supervisor or lead hand.
Added 19 mins ago
JI
Senior Cost Accountant
J.D. Irving, Limited
Toronto, ON
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 19 mins ago
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Mobile Software Engineer II (Mobile Delivery CDN banking)
TD
Toronto, ON
- Full-time
Collaboratively engage with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects
Added 19 mins ago
SE
Team Lead, Mine Maintenance
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- Full-time
We're looking for a passionate and experienced Team Lead, Mine Maintenance to provide leadership to a skilled maintenance team responsible for some of the largest and most advanced mining…
Added 33 mins ago
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Team Leader
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- Full-time
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Added 33 mins ago
H
Nurse A - Registered Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Part-time
Capability to lead self: Demonstrates character
Added 34 mins ago
M
Distribution Centre Supervisor - WDC
MEC
Surrey, BC
- $56,000 to $69,000 CAD / year
- Full-time
We have an immediate opening for a full-time Monday-Friday afternoon shift Western Distribution Centre (WDC) Supervisor. As the Western Distribution Centre (WDC) Supervisor, you will…
Added 34 mins ago
L
Financial Service Representative - LendDirect Office 1677
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Toronto, ON · Scarborough, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 49 mins ago
Field Sales Specialist
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- Full-time
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Added 49 mins ago
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Retail Shift Leader
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Calgary, AB · Douglasdale, Calgary, AB
- Part-time
Canna Cabana is actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us at…
Added 49 mins ago
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Financial Service Representative - LendDirect Office 1677
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Toronto, ON · Scarborough, ON
- Full-time
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Added 49 mins ago
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Millwright – Lead Hand
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BC
- Other
…rotation• Comfortable working and living in close quarters with the team• Ability to maintain high levels of performance over 12-hour shift• Ability to lift/move up to 50lbs throughout a…
Added 49 mins ago
S
Team Lead, Mine Maintenance
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- Full-time
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Added 49 mins ago
US
YARD CREW/CHECKER
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Toronto, ON · CA - TORONTO HUB (ONTOR)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 49 mins ago
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Yard Vehicle Shifter - YVR Location
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Vancouver, BC · CA - VANCOUVER HUB (BCRMD)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 49 mins ago
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Seasonal Delivery Helper - Kamloops
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…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 49 mins ago
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(CAN) Customer Service Manager
Walmart
New Glasgow, NS
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 49 mins ago
A
Operations Supervisor /Operations Manager (Production/Manufacturing)
Amyantek
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Shift – Primarily day shift (some Saturday shifts on top of the M-F schedule – typically in the learning period)
Added 1 hour ago
SE
Lead hand, electrical mechanics
Sherwood Electromotion Inc
Concord, ON
- $36 to $38 CAD / hour
- Full-time
- On-site
Added 1 hour ago
PM Production Supervisor
eCycle Solutions Inc.
Mississauga, ON
Join our dynamic manufacturing team as a Production Supervisor for the Morning Shift, where you'll lead and motivate a dedicated team to achieve operational excellence. In this role, you'll…
Added 1 hour ago
WM
310T Apprentice Level 2+ (Second shift).
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
Whether you want to become a lead technician, supervisor, trainer or manager, opportunities exist to grow your career.

Lids

5726 - Assistant Store Manager FT

Sudbury, ON, Canada
Greater Sudbury, ON, Canada

$20 USD / hour · Full-time

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Job details

Pay: $20 USD / hour
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principle Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Pay Transparency Statement

The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors. A monthly store performance bonus may be provided as part of the compensation package depending on the employee’s role and organizational level. In addition to base and bonus compensation, full-time employees are eligible for Medical, Dental, Vision, Retirement Plan, paid time off (PTO), and additional benefits such as pet insurance, family accidental and critical care benefits, and more. A cell phone stipend may be provided in certain geographical areas as required by law.

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Support the Store Manager by leading associates, scheduling and training staff, resolving customer concerns, and driving sales and customer service results. Oversee daily store operations, cash handling, inventory accuracy, merchandising, store presentation, and compliance with company policies.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate professionally, and work unsupervised. The role also requires standing throughout shifts, frequent walking and customer communication, operating computers and point-of-sale systems, and occasionally lifting up to 50 pounds or climbing a ladder.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Staff Scheduling
Recruiting And Training
Conflict Resolution
Inventory Management
Cash Handling
Visual Merchandising
Loss Prevention
Store Operations
Communication
Point-Of-Sale Systems
Time Management
Policy Compliance

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Pet Insurance
Family Accidental And Critical Care Benefits
Cell Phone Stipend

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Staff Scheduling
Recruiting
Employee Training
Progressive Discipline
Inventory Management
Inventory Audits
Loss Prevention
Cash Handling
Counterfeit Protection
Visual Merchandising
Product Presentation
Promotions
Store Operations
Policies And Procedures
Point-Of-Sale Systems
MPOS
In-Store Embroidery
Lids Custom
Merchandising Signage
Store Maintenance
Wage Control
Licensed Sports Apparel
Retail Customer Experience

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