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Added 2 mins ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Beeton, ON
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 2 mins ago
SD
Merchandiser, Hourly Part Time Night Greenlight Requisition
Shoppers Drug Mart
Victoria, BC
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 2 mins ago
SD
Merchandiser, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Beeton, ON
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 2 mins ago
GC
GENERAL HELP-AIDE GENERALE - Tim Hortons Victoria Hospital
Group Compass Ltee
London, ON
- Full-time
Seeking a reliable, customer-focused General Help associate at our Tim Hortons located in Victoria Hospital. Duties include food and beverage preparation, cash handling, shipping &…
Added 2 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Edmonton, AB
- Full-time
5. General Housekeeping, stocking Prescription filling supplies (Vials, labels, bags), keeping the dispensary clean, organized and neat, maintaining clean/safe work environment as part of…
Added 2 mins ago
W
Pharmacy Assistant
Walmart
Markham, ON
- Part-time
5. General Housekeeping, stocking Prescription filling supplies (Vials, labels, bags), keeping the dispensary clean, organized and neat, maintaining clean/safe work environment as part of…
Added 2 mins ago
RB
Manager, Product Control
Royal Bank of Canada
Toronto, ON
- Full-time
As a Manager Product Control, you will be responsible to provide quality analytical support to the Capital Markets’ Treasury Services Product Control area by performing daily and monthly…
Added 17 mins ago
MF
Event Coordinator
motionball for Special Olympics
Toronto, ON
- Full-time
…National Office team based in Toronto, Ontario. Reporting to the Manager, Special Events, the individual in this role will be responsible for overseeing and contributing to a portfolio of…
Added 17 mins ago
TS
Supervisor, Housekeeping
Thermea Spa Village
Whitby, ON
- Part-time
Reporting to the Housekeeping Manager, the Housekeeping Supervisor performs various tasks related to the general maintenance of buildings and facilities, using work safe methods. The…
Added 17 mins ago
TT
Senior Analyst, Performance Reporting (13928)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $115,570 to $144,526.2 CAD / year
- Full-time
Reporting to the Senior Manager, Governance and Assurance, the Senior Analyst is responsible for developing and maintaining business performance reporting for the Commercial Management team…
Added 17 mins ago
VB
Finance Manager - 6 Month Contract
Vaco by Highspring
Toronto, ON · Greater Toronto Area, Canada
- $60 to $65 CAD / hour
- Contract
· Support budgeting, forecasting, variance analysis, and management reporting.
Added 17 mins ago
BB
Accounting Manager
Big Box Outlet Store
Abbotsford, BC
- Full-time
The Accounting Manager leads and develops the accounting team, providing direction and oversight on full-cycle accounting activities including financial reporting, general ledger…
Added 17 mins ago
MO
Manager of Recreation & Community Operations
Municipality of Grey Highlands
Markdale, ON
- $102,394.5 to $119,769 CAD / year
- Full-time
Reporting to the Director of Community Services, the Manager of Recreation & Community Operations is responsible for the overall coordination, administration, and operational leadership of…
Added 17 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Vernon, BC
- Full-time
If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role!…
Added 17 mins ago
E3
Manager of EPR & Sustainability
Environmental 360 Solutions
Aurora, ON
- $100,000 to $125,000 CAD / year
- Full-time
…continues to expand, we are seeking an experienced project management professional to support the successful execution of corporate transformation, technology, and integration…
Added 17 mins ago
C
Manager, Ramp Operations
Cargojet
Vancouver, BC
- Full-time
The Manager, Ramp Operations oversees airport ground operations by planning and directing activities, mainly aircraft handling, cargo movement, aircraft servicing, and equipment…
Added 17 mins ago
Replenishment - Manager Replenishment (In Store)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
…Set objectives and clearly communicate expectations to the management team and act as a leader who motivates others and ensures consistency in people…
Added 18 mins ago
HOUSEKEEPING AIDE
Southbridge Healthcare LP
Toronto, ON
Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to…
Added 18 mins ago
CAF - Funding Administrator
Serpent River First Nation
Cutler, ON
The Funding administrator is responsible for providing administrative, coordination, and liaison support for community-based programs and administration within Serpent River First Nation.…
Added 31 mins ago
T
Collections Representative
thyssenkrupp
ON · Ontario, Canada
- $60,000 USD / year
- Full-time
Reviews past due accounts with operations teams, Dir of Credit or AR Manager monthly to discuss customer issues and overdue payments.
Added 32 mins ago
WF
Clerk
Waycobah First Nation
Whycocomagh, NS
- Part-time
Inventory Management: Inform the manager or assistant manager of items needed, such as low numbers of lotto tickets or fully stocked packs of smokes.
Added 32 mins ago
IL
Advanced Quality Engineer
Invesco Ltd.
Charlottetown, PE
- Full-time
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be…
Added 32 mins ago
IK
Service Manager
Inland Kenworth
Brandon, MB
- Full-time
Maintains reporting systems required by general management
Added 32 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Pickering, ON
- Full-time
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads…
Added 32 mins ago
SC
Retail General Manager
Staples Canada
Mississauga, ON
- Full-time
3-5 years of experience in a retail management role. Preferably as a General Manager.

Lids

5728 - Assistant Store Manager FT

Guelph, ON, Canada

$19 to $20 USD / hour · Full-time

Apply About employer

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Job details

Pay: $19 to $20 USD / hour
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

#INDEA1

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principle Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Pay Transparency Statement

The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors. A monthly store performance bonus may be provided as part of the compensation package depending on the employee’s role and organizational level. In addition to base and bonus compensation, full-time employees are eligible for Medical, Dental, Vision, Retirement Plan, paid time off (PTO), and additional benefits such as pet insurance, family accidental and critical care benefits, and more. A cell phone stipend may be provided in certain geographical areas as required by law.

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Support the Store Manager by leading associates, scheduling and training staff, achieving sales targets, and resolving customer concerns. Oversee daily store operations, cash handling, inventory accuracy, merchandising, facilities, and compliance with company policies.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate professionally, and work independently. The role also requires standing throughout shifts, frequent walking and computer/POS use, and occasional lifting of up to 50 pounds and ladder climbing.

Skills

Sales Performance
Customer Service
Team Leadership
Staff Scheduling
Recruiting And Training
Conflict Resolution
Inventory Management
Cash Handling
Visual Merchandising
Loss Prevention
Store Operations
Communication
Point-Of-Sale Systems
Time Management
Problem Solving

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Pet Insurance
Family Accidental And Critical Care Benefits
Cell Phone Stipend

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Store Operations
Sales Targets
Key Performance Indicators
Customer Service
Team Leadership
Staff Scheduling
Recruiting
Employee Training
Progressive Discipline
Inventory Management
Loss Prevention
Cash Handling
Counterfeit Protection
Visual Merchandising
Product Presentation
Promotions
Point-Of-Sale Systems
Mobile POS
Lids Custom
In-Store Embroidery
Store Audits
Facilities Maintenance
Company Policies And Procedures
Merchandising Signage
Backroom Organization

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