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Added 9 hours ago
Stock Associate
CB2
Toronto, ON
$17.6 to $20 USD / hour
Part-time
…supporting the salesfloor. Reporting to the Assistant Store Leader, you’ll ensure timely customer order fulfillment, accurate inventory management, and well-presented store displays. You…
Added 9 hours ago
Inside Sales - Clover Capital | French Bilingual
Clover
Mississauga, ON
Full-time
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and…
Added 10 hours ago
Assistant General Manager, Yorkdale
Giorgio Armani
Toronto, ON
Part-time
As a leader within Giorgio Armani Canada Corporation, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will work with the General…
Added 15 hours ago
Produce Team Receiver - Part Time
Whole Foods Market
Ottawa, ON
$18.5 to $25 USD / hour
Part-time
Maintain a positive company image by providing courteous, friendly, and efficient customer service. Support the Team Leader, Associate Team Leader, Supervisor and Regional Team by…
Added 15 hours ago
5763 - Sales Help
Lids
Waterloo, ON
$17.6 USD / hour
Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 15 hours ago
Part-Time Key Holder
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$16 to $17 USD / hour
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Team-Oriented Leader | Collaboration & Teamwork: You actively build trust, foster
Added 15 hours ago
5729 - Assistant Store Manager FT
Lids
Barrie, ON
$20 USD / hour
Full-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 15 hours ago
Parts person
Williams Machinery
Terrace, BC
Full-time
Are you ready to join a team recognized as a Platinum Certified Canada’s Best Managed Company and one of BC’s Top Employers? As part of Wesgroup Equipment, a trusted leader for over 120…
Added 15 hours ago
Merchandise Operations Supervisor - Hamilton (Full-Time)
Talize
Hamilton, ON
Full-time
We are seeking a Merchandise Processing Supervisor who will lead the back-of-house operations that power a successful store. This role oversees the full processing flow - from sorting and…
Added 15 hours ago
5765 - Assistant Store Manager FT
Lids
Laval, QC
$19.5 to $21.5 USD / hour
Full-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 16 hours ago
STORE TEAM LEADER
Northern Reflections Ltd
Corman Park No. 344, SK
Part-time
Reporting to the Store Manager, as the Store Team Leader, you will take full
Added 16 hours ago
Retail Operations Supervisor
Staples Inc.
Airdrie, AB
Full-time
…continuous improvement ensures high performance and adherence to merchandise and brand…
Added 16 hours ago
Assistant Store Leader (Product & Operations) - The Domain
SKIMS
Domain, MB
Full-time
You shall collaborate with the Store Leader and other team members to create a visually captivating store environment that showcases our product offerings and attracts customer attention.
Added 17 hours ago
Store Supervisor (Full-Time)
Giant Tiger
Morden, MB
Full-time
We’re looking for friendly, motivated people who enjoy helping people and being part of a team - this posting represents a current opportunity at Giant Tiger.
Added 17 hours ago
Manager, Contact Centre and Loyalty
HomeEquity Bank
Toronto, ON
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…decision-making, productivity, client engagement, and overall team…
Added 17 hours ago
Store Manager
Laura Canada
Edmonton, AB
As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning teamthat…
Added 17 hours ago
Aerie - Merchandise Leader (Part-Time)
American Eagle Outfitters
St. John's, NL
Part-time
As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective…
Added 17 hours ago
Customer Service Manager
Mega Group Inc.
Dryden, ON
Full-time
The ideal candidate is an effective communicator, skilled problem solver, and organized leader who thrives in a fast-paced retail environment. You will serve as the primary point of contact…
Added 17 hours ago
AE - Merchandise Leader (Part-Time)
American Eagle Outfitters
Regina, SK
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As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective…
Added 19 hours ago
Co-Manager, Citadel
True Religion
Calgary, AB
$28 to $31 USD / hour
Full-time
…through strong sales execution, operational excellence, and team leadership. This role plays a critical leadership position on the sales floor, supporting day-to-day store operations,…
Added 19 hours ago
Customer Service Manager
Gould Furniture & Appliance
Dryden, ON
$22 to $25 CAD / hour
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The ideal candidate is an effective communicator, skilled problem solver, and organized leader who thrives in a fast-paced retail environment. You will serve as the primary point of contact…
Added 19 hours ago
Yard Coordinator / Operator
Bird Construction
AB · Sturgeon County (Westrac)
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Added 20 hours ago
Spécialiste des autorisations de retour de marchandises / RMA Specialist
Genetec
Remote, Canada
Full-time · Remote
Reporting to the Team Leader, the Return Merchandise Authorization Specialist is responsible for fulfilling and processing merchandise returns in a timely and accurate manner. This team…
Added 20 hours ago
Spécialiste des autorisations de retour de marchandises / RMA Specialist
Genetec
Montreal, QC
Full-time
Reporting to the Team Leader, the Return Merchandise Authorization Specialist is responsible for fulfilling and processing merchandise returns in a timely and accurate manner. This team…
Added 21 hours ago
Sales Director, Inside Sales
Clover
Mississauga, ON
Full-time
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and…

Lids

5729 - Assistant Store Manager FT

Barrie, ON, Canada

Pay: $20 USD / hour
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principle Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact [email protected].

Reports To

Store Manager

Additional Information

Pay Transparency Statement

The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors. A monthly store performance bonus may be provided as part of the compensation package depending on the employee’s role and organizational level. In addition to base and bonus compensation, full-time employees are eligible for Medical, Dental, Vision, Retirement Plan, paid time off (PTO), and additional benefits such as pet insurance, family accidental and critical care benefits, and more. A cell phone stipend may be provided in certain geographical areas as required by law.

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email [email protected]. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

The Assistant Store Manager is responsible for overseeing daily retail operations, driving sales performance, and ensuring exceptional customer service. They also manage staff training, scheduling, and inventory maintenance to meet company standards.

Requirements

Candidates must possess strong interpersonal skills, the ability to produce sales results, and the capacity to work unsupervised. The role requires physical stamina, including the ability to stand for long periods and lift up to 50 pounds.

Skills

Retail management
Sales leadership
Team training
Inventory management
Customer service
Visual merchandising
Staff scheduling
Conflict resolution
Cash handling
Loss prevention
Operations management
Performance tracking
Communication skills
Time management
Leadership

Benefits

Medical coverage
Dental coverage
Vision coverage
Retirement plan
Short-term disability insurance
Long-term disability insurance
Life insurance
AD&D insurance
Employee Assistance Program
Paid Time Off
Employee discount
Career development
Early Wage Access
Monthly bonus potential
Pet insurance
Family accidental and critical care benefits
Cell phone stipend

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
KPIs
Sales Strategy
Visual Merchandising
Inventory Control
Point-of-Sale
Loss Prevention
Staff Development
Customer Experience
Operations
Team Leadership
Retail Standards
Merchandising
Scheduling
Cash Management
Product Knowledge
Brand Standards
Recruiting
Training

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