Find work in Canada.

327,272 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
Maintenance Manager
G3 Canada Limited
Thunder Bay, ON
Reporting to the General Manager, the Maintenance Manager plans, organizes, leads, and oversees the material, human, and financial resources of the electrical and mechanical maintenance…
Added 17 mins ago
Help Desk Manager
Yardstick Technologies
Edmonton, AB
Full-time
What You’ll Be Doing: As a Help Desk Manager, you will work closely with the Director of Service Delivery to lead and develop a team of Tier 1 Service Desk Analysts while delivering…
Added 17 mins ago
Customer Support Advisor (CSA)
Brandt Group of Companies
Nisku, AB
Full-time
Follow up on all customer complaints, communicating resolutions to the Branch Manager, Parts Manager, Service Manager, and Sales Manager to ensure customer satisfaction.
Added 17 mins ago
Area Cleaning Supervisor
BGIS
Cambridge, ON
Full-time
Under the general supervision of the Regional Manager - Operations, The Area Cleaning Supervisor performs a variety of scheduled and ad hoc supervisory related tasks with emphasis on…
Added 30 mins ago
Wealth Associate
National Bank of Canada
Brossard, QC
Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 30 mins ago
Senior Financial Crime Risk Analyst (5397)
TD
Toronto, ON
Full-time
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities, providing guidance as appropriate.
Added 30 mins ago
Senior Estimator - Project Manager
Todd Brothers Contracting Limited
Whitchurch-Stouffville, ON
Full-time
…a fast-paced environment and are eager to contribute to the success of a dynamic company, we invite you to join our team and help uphold our tradition of exceptional…
Added 32 mins ago
Talent Acquisition Coordinator - Student Programming
Irving Oil
Saint John, NB
Full-time
…throughout our student employment programs. Working closely with the Manager, Student Recruitment, Talent Acquisition Partners, and business stakeholders, you will lead the planning and…
Added 32 mins ago
Senior Operations Manager, Petroleum West
UFA Co-operative Ltd.
Saskatoon, SK
Reporting to the Director, Operations the Senior Operations Manager is responsible for the operational performance and business growth within a designated geographical area. Ensuring…
Added 32 mins ago
Manager, Enterprise Portfolio Governance
Scotiabank
Toronto, ON
The Manager, Enterprise Portfolio Governance supports the day-to-day execution of enterprise portfolio governance practices within the Enterprise Delivery Office (EDO). Reporting to the…
Added 32 mins ago
Product Strategy Senior Advisor – 12 months Contract - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
Full-time
Translate strategic priorities into clear objectives, value propositions, business requirements, milestones and measures of success.
Added 32 mins ago
Sr. Manager & Team Lead, Business Banking
CIBC
Tecumseh, ON
Full-time
As the Senior Manager & Team Lead, Business Banking you’ll responsible for building, developing and leading a team of Relationship Managers, Business Advisors and/or Associate Business…
Added 32 mins ago
Store Manager
Mejuri
BC
As a Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the Multi Site Leader you will drive the growth and awareness of Mejuri in your…
Added 44 mins ago
Produce Manager
No Frills
Quinte West, ON
Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 44 mins ago
Associate Manager
No Frills
Quinte West, ON
Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 44 mins ago
Operations Program Analyst / Engineer
Pratt & Whitney
Longueuil, QC
Full-time
Titre du poste : Operations Program Engineer-Analyst
Added 45 mins ago
Manager, Leadership Capability Development
TD
Toronto, ON
Full-time
Reporting to the SM, Career Growth and Development, the Manager, Leadership Capability will play an essential role in designing the career ecosystems with predictive pathways to develop…
Added 45 mins ago
Senior Audit Manager, Canadian Business Banking and Credit Risk (1185)
TD
Toronto, ON
Full-time
…risks of today and around the corner and help keep our daily operations running smoothly for our…
Added 45 mins ago
IT Support Analyst IV, TD Securities
TD
Toronto, ON
Full-time
Support a positive work environment that promotes customer service, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Added 45 mins ago
Engagement Manager, Future Platforms (Accounting) | Housing
EliseAI
Toronto, ON
Full-time
This is a highly cross-functional, execution-heavy role at the intersection of accounting, product, and customer success. Because the platform is early and evolving quickly, you won’t just…
Added 45 mins ago
Product Owner, Telephony -12-month contract
OTIP (Ontario Teachers Insurance Plan)
Waterloo, ON
Contract
Reporting to the IT Services Manager, the Product Owner, Telephony is responsible for defining the requirements and prioritizing work within Telephony Delivery Squad.
Added 46 mins ago
Superintendent
PCL Construction
Sudbury, ON
…are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction…
Added 46 mins ago
NPI Supply Chain Project Coordinator
Hexagon
Calgary, AB
Full-time
…engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Team Lead, Supply Chain Project Coordination, you will…
Added 1 hour ago
Product Strategy Senior Advisor – 12 months Contract - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
Full-time
Translate strategic priorities into clear objectives, value propositions, business requirements, milestones and measures of success.
Added 1 hour ago
Produce - Clerk Produce
Sobeys
Oakville, ON
Full-time
A day in the life of a Produce Clerk: As a customer yourself, you know how important it is to find exactly the produce you are looking for. Maintaining a well-stocked department so that the…

Lids

5741 - Store Manager

Toronto, ON, Canada

Pay: $22.5 USD / hour
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Brief Description

Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principle Duties and Responsibilities

People & Training Development

Manage your store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
Assist in onboarding to acclimate new team members to Lids.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Standards (e.g. company dress code, etc.)
Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other employee records as needed.
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action.
Drive team engagement by ensuring team members are given recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth.
Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms.

Customer Experience

Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers through employee education.

Operations

Manage team’s compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law.
Plan, prepare, and manage the schedule by considering team members’ qualifications, availability, and performance to maintain efficiency and effectiveness of operations.
Manage business disruptions and provide operational continuity (e.g. store closures, employee absenteeism, schedule / wages, operating hours impact, etc.)
Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.

Product & Inventory Management

Drive overall store product strategy, including supervision and oversite of receiving, processing, merchandising, and exiting through purchase or transfer.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Ensure integrity of product held to vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates.
Lead execution of weekly markdowns and markups as needed to ensure proper pricing.
Monitor and manage sell-through by monitoring product levels and ensuring inventory accuracy.
Manage any transfers or ship-backs (e.g. process damages) according to company standards.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge And Skills

Established ability to produce sales results while minimizing loss.
Proven supervisory skills, with capacity to deliver training material and assess retention.
Strong interpersonal and communication skills.
Proven ability to perform independently with minimal supervision.
Ability and willingness to travel overnight for training and/or business meetings.
Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Proven managerial skills.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com

Reports To

District Sales Manager

Additional Information

Pay Transparency Statement

The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors. A monthly store performance bonus may be provided as part of the compensation package depending on the employee’s role and organizational level. In addition to base and bonus compensation, full-time employees are eligible for Medical, Dental, Vision, Retirement Plan, paid time off (PTO), and additional benefits such as pet insurance, family accidental and critical care benefits, and more. A cell phone stipend may be provided in certain geographical areas as required by law.

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

Apply About employer

More about this job

Responsibilities

Manage all aspects of store performance, including sales, customer experience, staffing, training, scheduling, payroll, cash handling, inventory, and visual merchandising. Lead and develop the store team, maintain operational and safety standards, and execute company initiatives and promotions.

Requirements

Candidates should have proven managerial and supervisory skills, a record of producing sales results while minimizing loss, and the ability to train and communicate effectively. They must be able to work variable days and hours, travel overnight when needed, meet the role’s physical demands, and be legally authorized to work in the United States; visa sponsorship is unavailable.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Hiring And Recruitment
Employee Training
Performance Management
Scheduling And Payroll
Inventory Management
Visual Merchandising
Cash Management
Loss Prevention
Conflict Resolution
Communication
Operational Compliance
Point-Of-Sale Systems

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Pet Insurance
Family Accidental And Critical Care Benefits
Cell Phone Stipend

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Sales Targets
Key Performance Indicators
Customer Experience
Recruitment
Onboarding
Employee Training
Performance Management
Scheduling
Payroll
Timecards
Cash Handling
Loss Prevention
Inventory Audits
Inventory Accuracy
Receiving
Merchandising
Visual Merchandising
Markdowns And Markups
Product Transfers
In-Store Embroidery
Lids Custom
Mobile Point-Of-Sale
MPOS
Store Operations
Workplace Safety
Promotions
Customer Membership Programs

Report this job