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Added 4 hours ago
TC
Brand Manager
The Clorox Company
Brampton, ON · The Clorox Company of Canada-Head Office
- Full-time
The role will oversee an Assistant Marketing Manager, who will support execution of brand initiatives, reporting, and project management.
Added 7 hours ago
SH
Assistant Manager II
Sunglass Hut
Niagara-on-the-Lake, ON
- Full-time
The Assistant Manager II is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager II works in partnership with the Store/Multi Store Manager to…
Added 12 hours ago
A
Assistant Store Manager - Ontario Mills
Aéropostale
ON · Ontario, Canada
- $19.5 to $27 USD / hour
- Full-time
As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility…
Added 12 hours ago
Assistant Manager II
EssilorLuxottica Group
Niagara-on-the-Lake, ON
The Assistant Manager II is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager II works in partnership with the Store/Multi Store Manager to…
Added 14 hours ago
L
Financial Service Representative - LendDirect Office 1501
LendDirect
Toronto, ON
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 14 hours ago
AF
Financial Service Representative - LendDirect Office 1501
Attain Finance
Toronto, ON
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 14 hours ago
A
Third Key Holder
Ardene
Waterloo, ON
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 15 hours ago
EC
Financial Services Associate
East Coast Credit Union
Baddeck, NS
- Full-time
East Coast Credit Union is looking for a Financial Services Associate to join our team in Baddeck! Reporting to the Assistant Manager, the Financial Services Associate acts as a trusted…
Added 15 hours ago
A
Third Key Holder
Ardene
Waterloo, ON
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 16 hours ago
VC
icebreaker: Supervisor - Park Royal
VF Corporation
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 16 hours ago
I
icebreaker: Supervisor - Park Royal
icebreaker
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 18 hours ago
AF
Financial Service Representative - LendDirect Office 1539
Attain Finance
Sudbury, ON
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 18 hours ago
W
Asst Store Mgr - Service
Williams-Sonoma
Calgary, AB
- Full-time
Overview of the Assistant Manager of Sales and Service role
Added 18 hours ago
V
Assistant Store Manager - Calgary
Vistek
Calgary, AB
- Full-time
Contributes to the overall achievement of Store Sales Targets for all lines of business including Photo, Video, Rentals by assisting the Store Manager and their personal sales contribution.
Added 19 hours ago
FH
Assistant Store Manager Canada
Follett Higher Education
Toronto, ON
- Full-time
As an Assistant Store Manager - Canada, you will support a Market Leader or Campus Store Manager in oversight of store operations. You will be responsible for driving results through sales…
Added 20 hours ago
LP
Loro Piana - Assistant Store Manager, Oakridge (Vancouver)
Loro Piana
Vancouver, BC
- Full-time
We are seeking an Assistant Store Manager (ASM) to join our team at Loro Piana. The ASM plays a crucial role in the overall success of the store by supporting the Store Manager in daily…
Added 1 day ago
MC
Assistant Manager
Moores Clothing
Nanaimo, BC
- Full-time
As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a…
Added 1 day ago
F
Retail Sales Associate / Sales Manager - Shopify & Amazon Order Fulfillment
FANABOX
Montreal, QC
- Part-time
Retail Sales Associate / Sales Manager - Shopify & Amazon Order Fulfillment
Added 1 day ago
TB
Assistant Manager
Tailored Brands
Nanaimo, BC
- Full-time
As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a…
Added 1 day ago
L
Financial Service Representative - LendDirect Office 1586
LendDirect
Calgary, AB
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 1 day ago
L
Kiehl's Robson Assistant Store Manager
L'Oréal
Vancouver, BC
- Full-time
We have an exciting opportunity to join the Kiehl’s family as an Assistant Store Manager. This position is responsible for assisting the Store Manager in leading and motivating store team…
Added 1 day ago
AF
Financial Service Representative - LendDirect Office 1586
Attain Finance
Calgary, AB
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 1 day ago
M
Assistant Store Manager
MACKAGE
Vancouver, BC
- Full-time
Reporting to the Store Manager, you will be responsible for the team and effective operations of the store from service, brand integrity, store standards, training to people performance.…
Added 1 day ago
M
Assistant Gérant du magasin / Assistant Store Manager
MACKAGE
QC
- Full-time
Reporting to the Store Manager, you will be responsible for the team and effective operations of the store from service, brand integrity, store standards, training to people performance.…
Added 1 day ago
K
Associate Store Manager - Halifax
Knix
Halifax, NS
- $63,200 to $70,200 CAD / year
- Full-time
Sales & Floor Leadership: Proactively drive sales volume by acting as the primary floor leader. Model best-in-class selling behaviors and provide real-time coaching to Assistant Managers…

Lids

5744 - Assistant Store Manager FT

St. Catharines, ON, Canada

$19 CAD / hour · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $19 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
Other duties as assigned.

Customer Experience

Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

Apply on LinkedIn About employer

More about this job

Responsibilities

Support the Store Manager by leading associates, scheduling and training staff, achieving sales targets, resolving customer concerns, and maintaining an inclusive, productive store environment. Oversee daily operations, cash handling, inventory accuracy, merchandising, store technology, and compliance with company policies and procedures.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate clearly and professionally, and work unsupervised. The role also requires the ability to stand throughout a shift, frequently walk and communicate, operate computers and point-of-sale systems, and occasionally lift up to 50 pounds or climb a ladder; no education requirement is stated.

Skills

Retail Sales
Team Leadership
Staff Scheduling
Employee Training
Customer Service
Conflict Resolution
Sales Performance Management
Inventory Management
Cash Handling
Loss Prevention
Visual Merchandising
Store Operations
Recruiting
Communication
Point-Of-Sale Systems
Store Opening And Closing

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Uncapped Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sports Apparel
Licensed Merchandise
Sales Targets
Key Performance Indicators
Customer Service
Lids Training Programs
Staff Scheduling
Recruiting
Employee Training
Progressive Discipline
Inventory Management
Inventory Audits
Cash Handling
Counterfeit Protection
Loss Prevention
Visual Merchandising
Product Presentation
Store Operations
Policies And Procedures
MPOS
Lids Custom
In-Store Embroidery
Promotions
Merchandising
Store Opening And Closing
Wage Control

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Jobs in Canada