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Added 24 mins ago
OH
Tissue Recovery Coordinator (GTA)
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Added 38 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Halifax, NS
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 38 mins ago
W
(CAN) GM Lead Department Manager
Walmart
Camrose, AB
- Full-time
…through partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 38 mins ago
FH
Program Clerk
Fraser Health
New Westminster, BC
- Full-time
…leave forms and relief staff availability; assists the Program Manager and Business Support Assistant to complete forms ensuring position control tracking on documentation is correct,…
Added 38 mins ago
FH
Program Clerk
Fraser Health
New Westminster, BC
- Full-time
…leave forms and relief staff availability; assists the Program Manager and Business Support Assistant to complete forms ensuring position control tracking on documentation is correct,…
Added 38 mins ago
Licensed Practical Nurse Educator, Long Term Care
Fraser Health
BC · Hope / Agassiz / Harrison Hot Springs / Kent, British Columbia
Determines education priorities that meet learner needs, in collaboration with the Manager, Team Leader, Resident Care Coordinator, Clinical Nurse Educator and Clinical Resources Nurse as…
Added 53 mins ago
PE
Administrative Assistant
PTW Energy Services
Hinton, AB
- Full-time
PTW Energy Services is hiring an Administrative Assistant to support our Hinton Business Unit. This position is responsible for a variety of administrative, accounting, project…
Added 53 mins ago
CH
Assistant Lodge Manager, Monashees
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
Position Title: Assistant Lodge Manager, Monashees
Added 53 mins ago
EI
Assistant Project Manager
EBC Inc.
Greater Napanee, ON
- Full-time
EBC is actively seeking an Assistant Project Manager for our Ontario Building Division where he/she can utilize their extensive knowledge to contribute to the continued success and growth…
Added 53 mins ago
WC
PT Pharmacy Assistant
Walmart Canada
Richmond, BC
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 53 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Duncan, BC
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 53 mins ago
PC
Administrative Assistant
PwC Canada
Toronto, ON
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 53 mins ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
…employee experience. They will work in cooperation with the Assistant Manager to ensure that the training content and standard operating procedure are both manageable for staff and are in…
Added 53 mins ago
WC
WM Over the Counter Pharmacy Assistant store 3650
Walmart Canada
Calgary, AB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 53 mins ago
PC
Administrative Assistant
PwC Canada
Calgary, AB
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 53 mins ago
PC
Administrative Assistant
PwC Canada
Montreal, QC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 53 mins ago
PC
Administrative Assistant
PwC Canada
Vancouver, BC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 53 mins ago
PC
Administrative Assistant
PwC Canada
Ottawa, ON
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 53 mins ago
WC
(CAN) GM Lead Department Manager
Walmart Canada
Camrose, AB
- Full-time
…through partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 53 mins ago
TS
Support Worker
The Salvation Army Canada and Bermuda Territory
Victoria, BC
- Full-time
Accepts mail delivery, sorts out and distributes Clients mail, and forwards all remaining mail to the Administrative Assistant;
Added 1 hour ago
GD
DYNAMITE - Assistant Manager - Guildford Town Centre
Groupe Dynamite, Inc Garage
Surrey, BC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 1 hour ago
CC
Assistant Store Manager
Canna Cabana
Banff, AB
- Full-time
The Assistant Store Manager at Banff Avenue Banff, Alberta will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and…
Added 1 hour ago
WC
Pharmacy Assistant
Walmart Canada
Peterborough, ON
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 1 hour ago
WC
(CAN) Gérant de rayon leader, marchandise générale
Walmart Canada
Sept-Îles, QC
- Full-time
…through partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 1 hour ago
LS
Executive Assistant - Inclusive Education
Langley School District #35
Langley (District), BC · Langley, BC
- Full-time
EXECUTIVE ASSISTANT – INCLUSIVE EDUCATION (Ex empt )

Lids

5756 - Assistant Store Manager FT

Saint John, NB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principle Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Support the Store Manager by leading store employees, training and scheduling staff, achieving sales targets, and delivering excellent customer service. Oversee daily store operations, cash handling, inventory accuracy, loss prevention, and visual merchandising while maintaining company policies and standards.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate professionally, and work unsupervised. The role also requires the ability to stand throughout shifts, frequently walk and use store technology, and occasionally lift up to 50 pounds or climb a ladder.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Employee Training
Scheduling and Staffing
Recruiting
Conflict Resolution
Cash Handling
Inventory Management
Visual Merchandising
Loss Prevention
Store Operations
Point-of-Sale Systems
Communication
Merchandising

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life and Accidental Death and Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Uncapped Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Lids Training Programs
Employee Scheduling
Staffing
Recruiting
Progressive Discipline
Cash Handling
Counterfeit Protection
Inventory Audits
Inventory Management
Loss Prevention
Visual Merchandising
Product Presentation
Promotions
Store Operations
Policies and Procedures
MPOS
Lids Custom
Store Maintenance
Wage Control
Merchandising
Customer Membership Programs

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