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Added 7 mins ago
MM
Interim Branch Manager (12 month contract)
Money Mart
Toronto, ON
- Temporary
Interim Branch Manager lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone…
Added 7 mins ago
NS
Physiotherapist - Rehabilitation Services
Nova Scotia Health Authority
Middle Ohio, NS
- Full-time
Reporting to the Health Services Manager, the Physiotherapist assesses, diagnoses and treats patients who present with actual or potential impairment, pain, functional limitations or…
Added 7 mins ago
NS
Physiotherapist - Rehabilitation Services
Nova Scotia Health Authority
Lunenburg, NS
- Internship
Reporting to the Health Services Manager, the Physiotherapist assesses, diagnoses and treats patients who present with actual or potential impairment, pain, functional limitations or…
Added 7 mins ago
NS
Crisis Intervener - Mental Health & Addictions
Nova Scotia Health Authority
Halifax, NS
- Internship
As the Crisis Intervenor on the Provincial Crisis Team, under the direction the Health Services Manager, delivers crisis support services to individuals experiencing a mental health crisis…
Added 8 mins ago
Physiotherapist - Rehabilitation Services
Nova Scotia Health and IWK Health
Shelburne, NS
Reporting to the Health Services Manager, the Physiotherapist assesses, diagnoses and treats patients who present with actual or potential impairment, pain, functional limitations or…
Added 8 mins ago
Physiotherapist - Rehabilitation Services
Nova Scotia Health and IWK Health
Lunenburg, NS
Reporting to the Health Services Manager, the Physiotherapist assesses, diagnoses and treats patients who present with actual or potential impairment, pain, functional limitations or…
Added 38 mins ago
KP
Community Association Manager - New Project Development
Keystone Pacific Property Management
ON · Ontario, Canada
- Full-time
We have an excellent opportunity for an experienced Community Association Manager for our New Project Development team. This is an amazing opportunity for continuous growth and development.…
Added 38 mins ago
RH
Corporate Accounting Manager
Robert Half
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
The successful candidate will work closely with senior finance leadership and collaborate with a Fund Accounting Manager, with opportunities for cross-training and exposure to fund…
Added 38 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 38 mins ago
L
7818 - Assistant Store Manager FT
Lids
Vaughan, ON
- $20 to $21.5 USD / hour
- Full-time
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Added 38 mins ago
SC
préposé(e) aux services – Syndiqué | Funeral Attendant Union
Service Corporation International
Montreal, QC
- Part-time
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Added 53 mins ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Full-time
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
UT
Water Control Structures Technologist
Upper Thames River Conservation Authority
London, ON
- Full-time
Monitor WECS operations by ensuring procedures, agreements, training, and resources are in place for staff and contractors.
Added 1 hour ago
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Client Care Coordinator
Provincial Health Services Authority
Vancouver, BC
- Full-time
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Added 1 hour ago
TS
Site Superintendent
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Vancouver, BC
- Full-time
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Added 1 hour ago
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Site Superintendent
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Winnipeg, MB
- Full-time
Site Super General Superintendent Construction Manager Superintendent
Added 1 hour ago
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Project Manager
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Winnipeg, MB
- Full-time
Project Manager Essential Duties & Responsibilities
Added 1 hour ago
M
Tooling Designer
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- Full-time
Perform all other duties as determined by the General Manager or his designate
Added 1 hour ago
KL
Centre Director – Tarsakallak School
Kativik llisarniliriniq
Aupaluk
- Full-time
Under the supervision of the Assistant Director General, the Centre Director is the senior administrator of the Board in his/her community and is responsible for all aspects of the…
Added 2 hours ago
SH
General Duty Nurse (N2) - Central Lines
Shared Health-Soins Communs
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- Full-time
Under the direction of the Manager, Health Services, the incumbent is responsible for:
Added 2 hours ago
SH
Registered Nurse (N2) - AS6 - Medicine Clinical Teaching Unit
Shared Health-Soins Communs
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- Full-time
Under the general supervision of and in collaboration with the Manager Health Services and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 2 hours ago
SH
General Duty Nurse (N2) - Child Health - CH5 Med Transitional Care
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 2 hours ago
SC
préposé(e) aux services – Syndiqué | Funeral Attendant Union
Service Corporation International
Montreal, QC
- Part-time
A Funeral Attendant reports to the Location Manager and is responsible for assisting with all funeral home and cremation related duties. Other general duties include meeting the general…
Added 2 hours ago
SH
General Duty Nurse (N2) - Medicine - Endoscopy
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 2 hours ago
SH
General Duty Nurse (N2) - Child Health - NICU
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…

Lids

5760 - Assistant Store Manager FT

Medicine Hat, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
Other duties as assigned.

Customer Experience

Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Legal authorization to work in the applicable country of employment is a condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

Apply About employer

More about this job

Responsibilities

Support the Store Manager by leading store associates, scheduling and training staff, achieving sales targets, and delivering excellent customer service. Oversee daily store operations, cash handling, inventory accuracy, visual merchandising, equipment and facilities, and compliance with company policies.

Requirements

Candidates must be able to produce sales results while minimizing loss, communicate professionally, and work unsupervised. The role also requires the ability to meet its physical demands, including standing throughout shifts, frequent walking, and occasionally lifting up to 50 pounds; reasonable accommodations may be available.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Staff Scheduling
Recruiting and Training
Conflict Resolution
Inventory Management
Cash Handling
Visual Merchandising
Loss Prevention
Store Operations
Point-of-Sale Systems
Communication
Merchandising
Store Opening and Closing

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life and Accidental Death and Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Uncapped Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sports Apparel
Licensed Merchandise
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Lids Membership Programs
Staff Scheduling
Recruiting
Employee Training
Progressive Discipline
Loss Prevention
Inventory Audits
Inventory Transfers
Price Changes
Cash Handling
Counterfeit Protection
Visual Merchandising
Product Presentation
Store Operations
Policies and Procedures
MPOS
Lids Custom
Store Opening and Closing
Facilities Maintenance
Wage Control
Merchandise Recovery
Promotional Signage
In-Store Embroidery

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