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Added 11 hours ago
MU
Communications Assistant B (Scribe - Proficient in Greek and English)
McGill University
Montreal, QC · Redpath Library
- Part-time
Produce an accurate and legible written (handwritten or computer) record of the student’s dictation. Proficient typing skills are required if typing a student’s dictated answers
Added 12 hours ago
S
Administrative Assistant - Volunteer Services - Regular part-time - 2026-17903 (2026-17903)
Sunnybrook
Toronto, ON
- Part-time
Schedule in-person, virtual and hybrid meetings and events using Zoom, Microsoft Teams, Room Manager, Catering Services and oversee department calendar.
Added 12 hours ago
Customer Experience Manager
Laura Canada
Saskatoon, SK
As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping…
Added 17 hours ago
T
Marketing Assistant
Tingue
Barrie, ON
- Full-time
We are seeking a highly skilled and visionary Marketing Assistant to lead our creative team in developing compelling visual and written content that aligns with our brand identity and…
Added 19 hours ago
BB
Supervisor
Beyond Behavioural Intervention Inc
St. Stephen, NB
- $23 to $25 CAD / hour
- Full-time
Reporting to the Operational Manager, the role of the Supervisor is focused on overseeing the day-to-day delivery of services to support the children and youth in our care. In this role…
Added 20 hours ago
L
5768 - Assistant Store Manager FT
Lids
Brantford, ON
- $19 to $20 USD / hour
- Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 21 hours ago
TP
Restaurant Manager
THE PIG Hotel | B Corp
Willow Beach, ON
- Internship
Experience as a Restaurant Manager or Assistant Restaurant Manager with exposure to high volume quality service is desired, along with excellent people skills.
Added 22 hours ago
AI
Administrative Assistant
American Iron & Metal (AIM)
Levis, QC
- Full-time
Reporting to the general manager, the administrative assistant plays a key role in supporting the General Manager in both their responsibilities as General Manager and Commercial Director,…
Added 1 day ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 day ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 day ago
TU
Senior Financial Analyst
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…hypothesis, recommendations and insights to support the Dean, Assistant Dean, Heads, Directors and Department Administrators in decision making. This position provides detailed and highly…
Added 1 day ago
UO
Senior Financial Analyst
University of British Columbia
Vancouver, BC · UBCV | Buchanan Building (BUCH)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…hypothesis, recommendations and insights to support the Dean, Assistant Dean, Heads, Directors and Department Administrators in decision making. This position provides detailed and highly…
Added 1 day ago
FC
Marketing & Communications Manager
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
The Marketing & Communications Manager reports to the Director, Marketing & Communications and contributes to the planning, development, and execution of content supporting Fidelity…
Added 1 day ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 day ago
SH
Bakery Assistant
Silver Hills
Abbotsford, BC
- Full-time
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Added 2 days ago
Press Operator
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Added 2 days ago
UH
Administrative Assistant I
University Health Network
Toronto, ON
- Contract
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Added 2 days ago
EC
Senior Legal Assistant, Real Estate
Envy Consulting Group
AB · Edmonton, AB
- $80,000 to $95,000 CAD / year
- Full-time
Senior Legal Assistant, Real Estate and Construction
Added 2 days ago
DU
Research Assistant
Dalhousie University
Halifax, NS
- Full-time
…method for broad societal impact. Reporting yo the Program Manager, the Research Assistant will work closely with the Program Manager to support the research activities of all three…
Added 2 days ago
MA
Mill Administrative Assistant
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Added 2 days ago
TC
Specialist
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…Accounting Department. This position reports directly to the Assistant Manager,…
Added 2 days ago
PT
Parts Counter Sales
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- Full-time
Advises Parts Manager of any inventory discrepancies and if areas of the department are not in satisfactory condition
Added 2 days ago
LS
Assistant, Early Intervention (Legal Assistant)
Law Society of Alberta
Calgary, AB
- Full-time
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Added 2 days ago
Assistant to Category Manager
Laura Canada
Laval, QC
As the Assistant to the Category Manager, you will contribute to Laura’s success by supporting the Category Manager at every level of the merchandise buying process, consistent with…
Added 2 days ago
LI
Demand Generation Manager
Loopio Inc.
Remote, Canada
- $100,000 to $130,000 CAD / year
- Full-time
- Remote
Loopio is looking for a Demand Generation Manager to own campaign strategy across two connected motions: precision-targeted account-based programs for our most strategic accounts, and…

Lids

5768 - Assistant Store Manager FT

Brantford, ON, Canada

$19 to $20 USD / hour · Full-time

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Job details

Pay: $19 to $20 USD / hour
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
Other duties as assigned.

Customer Experience

Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Legal authorization to work in the applicable country of employment is a condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Support the Store Manager by leading employees, scheduling and training staff, achieving sales targets, and delivering excellent customer service. Oversee daily store operations, cash handling, inventory accuracy, loss prevention, merchandising, and store presentation.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate professionally, and work independently. The role requires standing throughout shifts, frequent walking and customer communication, and occasional lifting of up to 50 pounds and ladder use; reasonable accommodations may be available.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Employee Training
Scheduling And Staffing
Recruiting
Conflict Resolution
Inventory Management
Loss Prevention
Cash Handling
Visual Merchandising
Store Operations
Point-Of-Sale Systems
Communication
Problem-Solving

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Uncapped Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Lids Training Programs
Employee Scheduling
Staffing
Recruiting
Progressive Discipline
Loss Prevention
Inventory Management
Inventory Audits
Cash Handling
Counterfeit Protection
Visual Merchandising
Product Presentation
Promotions
Store Operations
Policies And Procedures
MPOS
Lids Custom
Point-Of-Sale Systems
Merchandising
Store Maintenance
Wage Control
Product Counts
Price Changes
Backroom Organization
Customer Escalations

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