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Added 2 hours ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- $16 to $22.32 CAD / hour
- Part-time
The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing…
Added 2 hours ago
NH
Clinical Supervisor (Temporary, Full-Time)
Northumberland Hills Hospital
Cobourg, ON
- Full-time
…everyone’s contributions and respecting everyone’s dignity, unique experience, and…
Added 2 hours ago
GI
Warehouse Team Member, Seasonal - Brampton, Ontario
Gap Inc.
Brampton, ON
- $17.95 CAD / hour
- Full-time
Ensure consistency in the quality of your work while meeting performance metrics in assigned work areas while creating a positive customer experience.
Added 9 hours ago
EB
Precast Concrete Crew Member
Eagle Builders LP
Blackfalds, AB
- Full-time
Team player – works well with others to get the job done
Added 12 hours ago
Retail Sales Associate Part Time
Moores Clothing
Hamilton, ON
…inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their…
Added 12 hours ago
Retail Sales Associate
Fire & Flower Inc.
Mississauga, ON
Team member discount and access to other perks like Perkopolis, Goodlife and many more!
Added 12 hours ago
NA
Labourer
New Age Group
Concord, ON
- $28 CAD / hour
- Full-time
The Labourer is a key member of our Field Operations team and serves as the foundation of our technician development program. Working alongside experienced technicians, Labourers support…
Added 13 hours ago
C
Temporary Sales Associate
Coach
Mississauga, ON
- Part-time
…brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service,…
Added 13 hours ago
Store Associate
Sherwin-Williams
Calgary, AB
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…
Added 13 hours ago
FI
UAV & Robotics Technician
FulcrumAir Inc
AB · Calgary, Alberta
- Full-time
The UAV and Robotics Technician, working as a member of the manufacturing team, is responsible for the overall assembly, depot maintenance, overhauls and repairs of FulcrumAir UAVs and…
Added 14 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Leslieville Thrift Store
- Part-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 16 hours ago
Custodian-ENG-FSSE E
Apotex
Toronto, ON · Etobicoke, ON
Works in a safe manner collaborating as a team member to achieve all outcomes
Added 16 hours ago
Custodian
Apotex
Richmond Hill, ON
Works in a safe manner collaborating as a team member to achieve all outcomes.
Added 16 hours ago
Team Lead-Retail
Roots
Toronto, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 17 hours ago
Team Lead-Retail (Days, Evenings, Weekends)
Roots
Belleville, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 21 hours ago
PA
Receiver (days)
Princess Auto Ltd.
Saskatoon, SK
- Part-time
As a Day Receiver at Princess Auto you will help create a fun, safe and unique shopping experience for our customers. We call it Royal Service. You will typically spend your day working in…
Added 21 hours ago
TS
Class 1 Truck driver / Petroleum
The Seaboard Transport Group
Regina, SK
- Full-time
R&G Transport has been a member of the Seaboard Transport Group of companies since 2013.
Added 21 hours ago
PA
Merchandiser (nights)
Princess Auto Ltd.
Saskatoon, SK
- Full-time
As a Night Merchandiser (Receiver) at Princess Auto you will help create a fun, safe and unique shopping experience for our customers. We call it Royal Service. You will typically spend…
Added 23 hours ago
PA
Receiver (days)
Princess Auto Ltd.
Edmonton, AB
- Full-time
As a Day Receiver at Princess Auto you will help create a fun, safe and unique shopping experience for our customers. We call it Royal Service. You will typically spend your day working in…
Added 23 hours ago
AH
Cook I
Alberta Health Services
Claresholm, AB
- Part-time
…effectively in English. Work as an effective, professional team member. Demonstrate a patient-first approach as outlined in the AHS Foundational Strategies. This position requires you to…
Added 1 day ago
TS
Christmas Kettle Driver - Temporary
The Salvation Army in Canada
Vancouver, BC
- Full-time
Participate as an active and responsible team member.
Added 1 day ago
WF
Meat Team Member (Service Counter) - Part Time
Whole Foods Market
Mississauga, ON
- Part-time
Provides support as a member of the meat team to include duties related to counter service, stocking, and sanitation in the meat department. All Whole Foods Market Retail jobs require…
Added 1 day ago
N
Department Manager, Food Services
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…across the North. This is an excellent opportunity to join a team where your experience and work ethic are appreciated and rewarded. With Northern/NorthMart, you’re encouraged to learn and…
Added 1 day ago
DG
Dishwasher
Dexterra Group
Waterloo, ON
- Full-time
We are seeking a dedicated and efficient Dishwasher to join our team in Jasper, United States. As a key member of our kitchen staff, you will play a crucial role in maintaining cleanliness…
Added 1 day ago
RG
Maintenance Coordinator - Full Time
Responsive Group Inc.
Prescott, ON
- Full-time
Ability to work independently or as a team member

Lids

5768 - Assistant Store Manager FT

Brantford, ON, Canada

$19 to $20 USD / hour · Full-time

Apply About employer

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Job details

Pay: $19 to $20 USD / hour
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
Other duties as assigned.

Customer Experience

Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Legal authorization to work in the applicable country of employment is a condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

Apply About employer

More about this job

Responsibilities

Support the Store Manager by leading employees, scheduling and training staff, achieving sales targets, and delivering excellent customer service. Oversee daily store operations, cash handling, inventory accuracy, loss prevention, merchandising, and store presentation.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate professionally, and work independently. The role requires standing throughout shifts, frequent walking and customer communication, and occasional lifting of up to 50 pounds and ladder use; reasonable accommodations may be available.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Employee Training
Scheduling And Staffing
Recruiting
Conflict Resolution
Inventory Management
Loss Prevention
Cash Handling
Visual Merchandising
Store Operations
Point-Of-Sale Systems
Communication
Problem-Solving

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Uncapped Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Lids Training Programs
Employee Scheduling
Staffing
Recruiting
Progressive Discipline
Loss Prevention
Inventory Management
Inventory Audits
Cash Handling
Counterfeit Protection
Visual Merchandising
Product Presentation
Promotions
Store Operations
Policies And Procedures
MPOS
Lids Custom
Point-Of-Sale Systems
Merchandising
Store Maintenance
Wage Control
Product Counts
Price Changes
Backroom Organization
Customer Escalations

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