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Added 56 mins ago
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Part Time Front End Supervisor - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
Lead department in accordance with company presentation standards
Added 56 mins ago
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Overnight Lead Department Manager
Walmart
Thunder Bay, ON
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 1 hour ago
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chef de quart - Store# 03772, CARREFOUR DON QUICHOTTE
Starbucks Coffee Company
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- Full-time
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Added 1 hour ago
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shift supervisor - Store# 04860, WESTNEY AND KINGSTON
Starbucks Coffee Company
Ajax, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
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chef de quart - Store# 84585, LACHINE - 32 AV
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- Full-time
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shift supervisor - Store# 83225, BOYS ROAD & TRANS-CANADA
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Duncan, BC
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Added 1 hour ago
SI
Retail Operations Supervisor
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- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
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Sr Client Partner - Uber Advertising, Global Restaurants
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Toronto, ON
- Full-time
One Uber: Serve as an indispensable cross-functional lead, bridging the gap between Ads, Delivery Account Management, Operations, and Product teams to drive unified account strategies.
Added 1 hour ago
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Caissier(ère) Principale (temps plein)
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Montreal, QC
- Full-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 2 hours ago
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Store Director
sephora.com
Halifax, NS
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
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- Full-time
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Added 2 hours ago
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LensCrafters - Licensed Assistant Manager - #942 Kitchener
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Added 2 hours ago
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LensCrafters - Licensed Assistant Manager - #941 Guelph ON
Luxottica of America, Inc.
Guelph, ON
- Full-time
Knowledge of retail operations, processes & policies
Added 2 hours ago
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Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Surrey, BC
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 3 hours ago
HR
Supervisor, Loss Prevention
Holt Renfrew
Mississauga, ON
- Full-time
The Supervisor, Loss Prevention plays a critical role in the daily oversight of Loss Prevention operations and personnel in their assigned stores. The Supervisor provides leadership support…
Added 3 hours ago
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Store Manager CAN6436
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- Full-time
2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
Added 3 hours ago
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Asset Protection Team Lead
sephora.com
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- $30 to $35 CAD / hour
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Minimum of 2 years of Loss Prevention experience in a retail environment.
Added 3 hours ago
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Sales & Service Lead (Full-Time) - Carrefour Laval
ALO
Laval, QC
- Full-time
The Company’s Lead base pay ranges from $25.00- $28.00/ hour in Laval, QC. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which…
Added 3 hours ago
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Sales & Service Lead (Full-Time) - Carrefour Laval
ALO
Laval, QC
- Full-time
The Company’s Lead base pay ranges from $25.00- $28.00/ hour in Laval, QC. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which…
Added 4 hours ago
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Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
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To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 4 hours ago
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MAC Midtown Plaza - Assistant Manager FT Contract - Saskatoon SK
Estée Lauder Companies
Saskatoon, SK
- Full-time
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a…
Added 4 hours ago
The Good Kitchen Department Manager
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Burlington, ON
Reporting to the Store Manager, the Good Kitchen Department Manager will be responsible to lead and manage daily operations of the Eatery/Prepared Foods, with a focus on sales, labour, and…
Added 5 hours ago
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(CAN) Front End Team Lead
Walmart
Mississauga, ON
- Full-time
4. Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.
Added 5 hours ago
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(CAN) GM Lead Department Manager
Walmart
Camrose, AB
- Full-time
Added 5 hours ago
TT
Merchandising Coordinator
The TJX Companies, Inc.
Lethbridge, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…

Lids

5769 - Assistant Store Manager FT

Sarnia, ON, Canada

$19 to $20 USD / hour · Full-time

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Job details

Pay: $19 to $20 USD / hour
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principle Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan with company match
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Pay Transparency Statement

The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors. A monthly store performance bonus may be provided as part of the compensation package depending on the employee’s role and organizational level. In addition to base and bonus compensation, full-time employees are eligible for Medical, Dental, Vision, Retirement Plan, paid time off (PTO), and additional benefits such as pet insurance, family accidental and critical care benefits, and more. A cell phone stipend may be provided in certain geographical areas as required by law.

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States or Canada is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, and other employment-related information.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Support the Store Manager by leading staff, scheduling and training associates, achieving sales targets, and resolving customer concerns. Oversee daily store operations, cash handling, inventory, visual merchandising, equipment, and facility upkeep while protecting company assets and maintaining store standards.

Requirements

Candidates should have the ability to produce sales results while minimizing loss, communicate professionally, and work unsupervised. The role requires standing throughout shifts, frequent walking and customer communication, operating computers and mobile point-of-sale systems, and occasionally lifting up to 50 pounds or climbing a ladder; reasonable accommodations may be available.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Staff Scheduling
Recruiting and Training
Conflict Resolution
Inventory Management
Visual Merchandising
Cash Handling
Loss Prevention
Store Operations
Communication
Point-of-Sale Systems
Time Management
Problem-Solving

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan With Company Match
Short-Term Disability Insurance
Long-Term Disability Insurance
Life and AD&D Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Pet Insurance
Family Accidental and Critical Care Benefits
Cell Phone Stipend

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Staff Scheduling
Recruiting
Employee Training
Progressive Discipline
Inventory Management
Inventory Audits
Loss Prevention
Cash Handling
Visual Merchandising
Product Presentation
Promotions
Store Operations
Policies and Procedures
Lids Custom
Mobile Point-of-Sale
MPOS
Merchandising
Store Opening and Closing
Facilities Maintenance
Team Leadership
Customer Escalations

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