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Added 11 mins ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
The Unit Assistant ensures clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of…
Added 41 mins ago
SJ
Rehabilitation Assistant - Physiotherapy
St. Joseph's Healthcare Hamilton
Hamilton, ON · SHF
- Part-time
Graduate of an accredited Physiotherapy Assistant/Occupational Therapist Assistant 2-year diploma program
Added 41 mins ago
SJ
Ophthalmic Assistant
St. Joseph's Healthcare Hamilton
Stoney Creek, NB · Hamilton, ON · King Campus
- Part-time
The Ophthalmic Assistant will perform duties as outlined in the Eye Clinic. The position includes assisting several ophthalmologists as well as independent testing of clients for various…
Added 1 hour ago
Food Services Assistant
Region of Waterloo
Kitchener, ON
…appropriately and maintains in good working condition and contacts Facilities for repairs as required. Reports safety issues/risks immediately and takes appropriate…
Added 1 hour ago
TH
Unit Coordination Assistant (Temporary Full-Time) - MH 4C Medicine
Trillium Health Partners
ON · ON, Canada
- Full-time
The (Inpatient) Unit Coordination Assistant (UCA) provides clerical support for patient administrative services; information management; unit reception; ensures the clerical administration…
Added 2 hours ago
TU
Auxiliary Service Worker
The University of British Columbia
Vancouver, BC
- $25.46 to $26.81 CAD / hour
- Full-time
Dayshift Building Service Workers | Custodial Leadership | Custodial Services | Facilities
Added 2 hours ago
L
5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 3 hours ago
AI
Supervisor, Temple Facilities Assistant - Toronto Temple
A Igreja de Jesus Cristo dos Santos dos Últimos Dias
Brampton, ON
- Full-time
Gives work direction to other assistant temple facilities managers.
Added 4 hours ago
EI
Territory Representative, Hospitality Sales & Service
Ecolab Inc.
Corner Brook, NL
- Full-time
Ensuring that your customers’ facilities are fully operational and teams are properly trained by demonstrating safe equipment use
Added 4 hours ago
W
(CAN) Leader de nuit
Walmart
Thetford Mines, QC
- Full-time
Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
Added 4 hours ago
UO
Auxiliary Service Worker
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $25.46 to $26.81 CAD / hour
- Full-time
Dayshift Building Service Workers | Custodial Leadership | Custodial Services | Facilities
Added 5 hours ago
MP
Central Care Attendant, Funeral Services
Mount Pleasant Group
Toronto, ON
- $30.89 CAD / hour
- Temporary
…including funeral centres within MPGC cemeteries and standalone facilities known as The Simple Alternative. As a trusted community partner and environmental steward, MPG is committed to…
Added 6 hours ago
WC
(CAN) Leader de nuit
Walmart Canada
Thetford Mines, QC
- Full-time
Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
Added 6 hours ago
A
Facilities and Fleet Assistant
AvPosts
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Facilities and Fleet Assistant (Ref. #:2026-054) Sunwest Aviation Ltd. is the leading Western Canadian operator of jet and turboprop charter aircraft. Our fleet consists of a wide variety…
Added 6 hours ago
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Facilities Assistant-Seasonal
AvPosts
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Facilities Assistant-Seasonal (Ref. #:2026-051) Sunwest Aviation Ltd. is the leading Western Canadian operator of jet and turboprop charter aircraft. Our fleet consists of a wide variety of…
Added 6 hours ago
NB
Warehouse Superintendent
Neptune Bulk Terminals
North Vancouver, BC
- Full-time
· Ensure warehouse facilities remain organized, clean, and maintained to a high standard.
Added 6 hours ago
E
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Evertz
Burlington, ON
- Full-time
The Tradeshow Assistant plays a key role in supporting Evertz's presence at major industry events, including NAB, IBC, ISE, and InfoComm. This position is responsible for managing trade…
Added 6 hours ago
N
Retail Field Intern - Agronomy Assistant
Nutrien
Vegreville, AB
- Temporary
…world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all…
Added 7 hours ago
KB
Executive Assistant
Kent Building Supplies
Saint John, NB
- Full-time
We are seeking an experienced, highly organized Executive Assistant to provide high-level administrative support to senior leadership and ensure efficient executive operations. Based at our…
Added 7 hours ago
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Retail Field Intern - Agronomy Assistant
Nutrien
MB · Darlingford, MB
- Full-time
…world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all…
Added 7 hours ago
TW
Administrative Assistant, Enrolment Operation
Trinity Western University
Langley (District), BC · Langley, BC
- $42,000 to $45,000 CAD / year
- Full-time
The Administrative Assistant, Enrolment Operations provides essential support within Trinity Western University’s enrolment and student services ecosystem. This role blends front-line…
Added 7 hours ago
PT
Assistant Caretaker (#073-VW)
Pembina Trails School Division
Winnipeg, MB
- Full-time
BASIC FUNCTION: The Assistant Caretaker is responsible for the routine cleaning, comfort and safety of the school’s physical facilities. The Assistant Caretaker provides assistance to the…
Added 8 hours ago
AM
Procurement Assistant Manager, Facilities
A.P. Moller - Maersk
Mississauga, ON
- Full-time
The Procurement Assistant Manager, Facilities is responsible for driving commercial and execution activities across the Source-to-Contract and Demand-to-Delivery lifecycle for Facilities…
Added 8 hours ago
TU
Engineer
The University of British Columbia
Kelowna, BC
- $5,713 to $6,545 CAD / month
- Full-time
UBCO | Operations and Utilities | Facilities Management
Added 8 hours ago
MO
IT Support Analyst - Contract
Martin-Brower of Canada Co.
New Westminster, BC
- $72,000 to $87,000 CAD / year
- Contract
…and distribution centre operations, including travel to other…

Lids

5789 - Assistant Store Manager FT

Quebec, QC, Canada

$19 to $21 USD / hour · Full-time

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Job details

Pay: $19 to $21 USD / hour
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

#INDEA1

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
Other duties as assigned.

Customer Experience

Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Legal authorization to work in the applicable country of employment is a condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Support the Store Manager by leading staff, scheduling and training associates, achieving sales targets, resolving customer concerns, and maintaining an inclusive, customer-focused store environment. Oversee daily operations, cash handling, inventory accuracy, merchandising, store presentation, equipment, and compliance with company policies.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate clearly and professionally, and work unsupervised. The role also requires standing throughout shifts, frequent walking and customer communication, operating computers and mobile point-of-sale systems, and occasionally lifting up to 50 pounds or climbing a ladder.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Employee Training
Scheduling And Staffing
Conflict Resolution
Inventory Management
Loss Prevention
Cash Handling
Visual Merchandising
Store Operations
Recruiting
Communication
Point-Of-Sale Systems
Time Management

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Uncapped Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sports Apparel
Licensed Merchandise
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Lids Membership Programs
Employee Training
Scheduling And Staffing
Recruiting
Progressive Discipline
Loss Prevention
Cash Handling
Counterfeit Protection
Inventory Audits
Inventory Management
Receiving And Transfers
Price Changes
Visual Merchandising
Product Presentation
Promotions
Store Operations
Policies And Procedures
Mobile Point-Of-Sale
Lids Custom
In-Store Embroidery
Store Maintenance

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