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Added 17 mins ago
CH
Senior Program Officer - Surgery
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Are you a visionary, collaborative leader who sees opportunities where others see complexity? Do you thrive on challenging the status quo, connecting people across disciplines and turning…
Added 17 mins ago
CH
Unit Manager
Covenant Health Canada
AB · Edmonton, AB
- Full-time
This is an exciting opportunity for an experienced leader to join the Grey Nuns Hospital Addictions and Mental Health Portfolio. This position oversees a 34-bed Acute Inpatient Unit (Unit…
Added 47 mins ago
SH
Health Care Aide
Shared Health-Soins Communs
Minnedosa, MB
- Full-time
…plan, including reporting changes in condition to the team leader, updating bowel movement records each shift, weighing clients, recording intake and output as required, and documenting…
Added 47 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Highly competitive wages and shift premiums for afternoon/evening and weekend shifts (pay is dependent on experience and role/level)
Added 1 hour ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Title: CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Added 1 hour ago
PA
Expression of Interest - Aircraft Maintenance Engineers
PAL Airlines
Wabush, NL
- Full-time
PAL Technical Services, is a leader in full-service aircraft maintenance from modifying a wide range of aircraft, to line maintenance, and maintenance, repair and overhaul services. We…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Manning, AB
- Temporary
…Available: 22-NOV-2026 Temporary End Date: 17-NOV-2027 Hours per Shift: 11.08 Length of Shift in weeks: 12 Shifts per cycle: 40 Shift Pattern: Days, Evenings, Nights, Weekends, On Call Days…
Added 1 hour ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
This is an opportunity for a leader who combines strong people management skills with technical aptitude, problem-solving, and an interest in optimizing scheduling systems and workforce…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Manning, AB
- Full-time
…Class: Regular Full Time Date Available: 25-NOV-2026 Hours per Shift: 11.08 Length of Shift in weeks: 12 Shifts per cycle: 40 Shift Pattern: Days, Evenings, Nights, Weekends, On Call Days…
Added 1 hour ago
SB
Restaurant Manager
Superflux Beer Company
Vancouver, BC
- $83,500 CAD / year
- Full-time
The Hospitality Leader is the General Manager of hospitality at 505 Clark Drive, accountable for the operations and financial performance of the lounge, patio and retail sales. The role…
Added 2 hours ago
AH
Registered Nurse
Alberta Health Services
Manning, AB
- Part-time
…Available: 22-NOV-2026 Temporary End Date: 30-NOV-2027 Hours per Shift: 11.08 Length of Shift in weeks: 12 Shifts per cycle: 34 Shift Pattern: Days, Evenings, Nights, Weekends, On Call Days…
Added 2 hours ago
AH
Working Leader - Environment
Alberta Health Services
High River, AB
- Full-time
…You may be the perfect fit for the REGULAR Full-Time Working Leader – Environmental Services role at High River Hospital This role supports a clean, safe, and healing environment for…
Added 2 hours ago
AH
Environmental Services
Alberta Health Services
Cold Lake, AB
- Part-time
…identifying and reporting potential hazards to your Working Leader and you may also provide training or orientation to Environmental or Laundry…
Added 2 hours ago
BOH Management - Chef de Partie
Northland Properties
Halifax, NS
Being a Chef is about being an inspirational leader in all aspects of culinary operations - instilling positive culture, developing leadership and role modelling hospitality. In this role,…
Added 3 hours ago
CW
Quality Assurance Technician - Morning Shift
Cascadia Windows & Doors
Langley (District), BC · Langley, BC
- $24 to $26 CAD / hour
- Full-time
Shifts: Morning shift, Monday to Friday, 6:00 am to 2:30 pm.
Added 5 hours ago
H
Physical Therapist Degree
HealthCareersInSask.ca
Regina, SK
- Part-time
Job Description: This position reports to the Manager/Team Leader and is responsible for the assessment and treatment of clients. A commitment to a philosophy of a team approach and family…
Added 6 hours ago
NT
Support à la conformité qualité de la production - Production quality compliance support (Quality Checker)
Nature's Touch Frozen Foods
Montreal, QC
- Full-time
…rapidement, passant d'une petite entreprise au Québec à un leader mondial dans la fabrication d'aliments surgelés de marque privée. Aujourd'hui, nous avons des usines modernes en Amérique…
Added 6 hours ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Highly competitive wages and shift premiums for afternoon/evening and weekend shifts (pay is dependent on experience and role/level)
Added 6 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Title: CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Added 6 hours ago
P&
Ingénieur(e) ou analyste, analyse d’opérabilité / Engineer or Analyst, Operability Analysis
Pratt & Whitney
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 6 hours ago
Respiratory Therapist
Winnipeg Regional Health Authority
Brandon, MB
…for working closely with the hospital staff and acting as a leader providing knowledge and advice in the therapeutic/diagnostic principles and technical skills. The Respiratory Therapist…
Added 6 hours ago
Health Care Aide
Winnipeg Regional Health Authority
Minnedosa, MB
…plan, including reporting changes in condition to the team leader, updating bowel movement records each shift, weighing clients, recording intake and output as required, and documenting…
Added 7 hours ago
A
Quality Inspector
Actalent
Tiverton, ON
- $48 to $55 CAD / hour
- Contract
…inspections and visual checks. The position operates on a structured shift schedule with both day and night shifts, and shifts will rotate based on project needs. Typical schedules are 5…
Added 7 hours ago
CM
Service Leader
Chipotle Mexican Grill
Milton, ON
- Full-time
…starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our…
Added 7 hours ago
TH
Lactation Consultant | Full time | CVH | Breastfeeding Clinic
Trillium Health Partners
ON · ON, Canada
- Full-time
Shift/Hours of Work: All Shifts; Days, evenings, nights and weekends

Lids

5789 - Assistant Store Manager FT

Quebec, QC, Canada

$19 to $21 USD / hour · Full-time

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Job details

Pay: $19 to $21 USD / hour
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

#INDEA1

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
Other duties as assigned.

Customer Experience

Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Legal authorization to work in the applicable country of employment is a condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Support the Store Manager by leading staff, scheduling and training associates, achieving sales targets, resolving customer concerns, and maintaining an inclusive, customer-focused store environment. Oversee daily operations, cash handling, inventory accuracy, merchandising, store presentation, equipment, and compliance with company policies.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate clearly and professionally, and work unsupervised. The role also requires standing throughout shifts, frequent walking and customer communication, operating computers and mobile point-of-sale systems, and occasionally lifting up to 50 pounds or climbing a ladder.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Employee Training
Scheduling And Staffing
Conflict Resolution
Inventory Management
Loss Prevention
Cash Handling
Visual Merchandising
Store Operations
Recruiting
Communication
Point-Of-Sale Systems
Time Management

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Uncapped Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sports Apparel
Licensed Merchandise
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Lids Membership Programs
Employee Training
Scheduling And Staffing
Recruiting
Progressive Discipline
Loss Prevention
Cash Handling
Counterfeit Protection
Inventory Audits
Inventory Management
Receiving And Transfers
Price Changes
Visual Merchandising
Product Presentation
Promotions
Store Operations
Policies And Procedures
Mobile Point-Of-Sale
Lids Custom
In-Store Embroidery
Store Maintenance

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