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Added 36 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
Identify and maintain the best e-platform to store and provide easy employee access to all policies, procedures, and business practices.
Added 37 mins ago
L
Senior Software Engineer
lululemon
BC · British Columbia, Canada
- Full-time
…visibility of incoming cartons as well as supports Ship from Store functionality in North America and global…
Added 37 mins ago
TB
Retail Manager - Lively
The Beer Store
ON · Noelville, ON
- Full-time
We are currently searching for a Retail Store Manager, reporting to the District Manager. This vacancy is a full-time, permanent opportunity. The Store Manager plays a critical part in…
Added 1 hour ago
K
Director, Brand & Growth - Mntd
Knix
Toronto, ON
- From $135,000 CAD / year
- Full-time
Lead weekly and monthly business reviews, identifying what is working, where performance is off track and what actions need to happen next.
Added 1 hour ago
L
5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
…the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 1 hour ago
G
Seasonal Retail Sales Associate - Markville Shopping Centre
Gap
Markham, ON
- Part-time
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread…
Added 1 hour ago
G
Seasonal Retail Sales Associate - Heartland T/C
Gap
Mississauga, ON
- Part-time
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread…
Added 1 hour ago
S
Stage Experience Lead - Full Time
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 2 hours ago
DI
Senior iOS Developer
Dawn InfoTek
Toronto, ON
- Contract
We are currently seeking a highly skilled Senior iOS Developer / iOS Development Lead to join our dynamic team and support one of our major banking clients.
Added 2 hours ago
DI
Senior Android Developer
Dawn InfoTek
Toronto, ON
- Contract
We are currently seeking a highly skilled Senior Android Developer / Android Development Lead to join our dynamic team and support one of our major banking clients.
Added 2 hours ago
SL
Department Sales Manager, Softgoods
Sporting Life
Laval, QC
- Full-time
Join us as a Softgoods Department Sales Manager, where you’ll lead our team in delivering exceptional service and helping customers find the perfect clothing and accessories for their…
Added 2 hours ago
LC
Produce Assistant Department Manager Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
Lead, coach and motivate colleagues to improve productivity, engagement and retention
Added 2 hours ago
SC
store manager, East York, ON
Starbucks Coffee Company
Toronto, ON
- $59,400 to $78,450 CAD / year
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 2 hours ago
SC
store manager - Milton, ON
Starbucks Coffee Company
Milton, ON
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 3 hours ago
P
National Account Manager - Digital Commerce eGrocery
PepsiCo
Mississauga, ON
- Full-time
…term success for customers and execute against Perfect Digital Store principles to ensure Digital Execution is best in…
Added 3 hours ago
M
Supply Chain Analyst
Masco
ON · Saint Thomas, Ontario
- Full-time
Analyze supplier delivery, quality, lead time, capacity, and cost performance.
Added 3 hours ago
W
(CAN) Leader de nuit
Walmart
Thetford Mines, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 3 hours ago
TB
Senior Retail Sales Associate
Tailored Brands
Nanaimo, BC
- Full-time
· Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.
Added 4 hours ago
T
Keyholder
Torrid
Calgary, AB
- Part-time
As a Keyholder, you'll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an…
Added 4 hours ago
AE
AE - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
As the full-time Associate Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store.…
Added 5 hours ago
WC
(CAN) Leader de nuit
Walmart Canada
Thetford Mines, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 5 hours ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
New Glasgow, NS
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 5 hours ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Part-time
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture…
Added 5 hours ago
WC
(CAN) Food Assistant Manager
Walmart Canada
Valleyfield, PE
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 5 hours ago
SD
Production Supervisor
Shoppers Drug Mart
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…the staff and the organization are met. The Supervisor will lead efforts to integrate, standardize, and reinforce the processes and protocols required to deliver the best services to…

Lids

5789 - Assistant Store Manager FT

Quebec, QC, Canada

$19 to $21 USD / hour · Full-time

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Job details

Pay: $19 to $21 USD / hour
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

#INDEA1

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
Other duties as assigned.

Customer Experience

Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Legal authorization to work in the applicable country of employment is a condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Support the Store Manager by leading staff, scheduling and training associates, achieving sales targets, resolving customer concerns, and maintaining an inclusive, customer-focused store environment. Oversee daily operations, cash handling, inventory accuracy, merchandising, store presentation, equipment, and compliance with company policies.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate clearly and professionally, and work unsupervised. The role also requires standing throughout shifts, frequent walking and customer communication, operating computers and mobile point-of-sale systems, and occasionally lifting up to 50 pounds or climbing a ladder.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Employee Training
Scheduling And Staffing
Conflict Resolution
Inventory Management
Loss Prevention
Cash Handling
Visual Merchandising
Store Operations
Recruiting
Communication
Point-Of-Sale Systems
Time Management

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Uncapped Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sports Apparel
Licensed Merchandise
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Lids Membership Programs
Employee Training
Scheduling And Staffing
Recruiting
Progressive Discipline
Loss Prevention
Cash Handling
Counterfeit Protection
Inventory Audits
Inventory Management
Receiving And Transfers
Price Changes
Visual Merchandising
Product Presentation
Promotions
Store Operations
Policies And Procedures
Mobile Point-Of-Sale
Lids Custom
In-Store Embroidery
Store Maintenance

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