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Added 9 mins ago
General Manager - Square One
Banana Republic
Mississauga, ON
Full-time
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding…
Added 9 mins ago
Inside Sales Representative
Rex Power Magnetics
Vaughan, ON
Full-time
b. Assist in completion of marketing campaigns (web, print, etc) with leadership from Marketing Manager and US Sales Manager.
Added 9 mins ago
Directeur/directrice du développement des affaires
CI Financial
Montreal, QC
Full-time
Effectuer des tâches de gestion de compte et de service à la clientèle pour les clients établis
Added 9 mins ago
Assistant Manager - Edmonton Common
Old Navy
Edmonton, AB
Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 9 mins ago
Branch Manager
Stanmore Equipment Ltd. - Rentals - Sales - Service
Carleton Place, ON
Full-time
Stanmore Equipment Ltd. is a leader in construction material handling forklifts and aerial equipment sales, service, & rentals, and we are looking for a motivated, detail-oriented Branch…
Added 10 mins ago
Supply Chain and Planning Manager
Schneider Electric
AB · Edmonton, Alberta
Full-time
Join us as our Supply Chain & Planning Manager and help ensure the right materials are available at the right time to support our customers and operations.
Added 10 mins ago
Assistant Manager, Trade Finance Operations, Global Transactions Banking - Toronto
Scotiabank
Toronto, ON
Negotiating with the customers and/or GBP Sales the terms of the proposed trade instruments and making final decisions or where escalation is required recommending solutions to the TFO…
Added 10 mins ago
Specialist, Tax
CONA Services
Toronto, ON
…employees coast-to-coast, we operate in every province through 50+ sales and distribution centres, and five manufacturing…
Added 10 mins ago
Specialist, Tax
CONA Services
Toronto, ON
…employees coast-to-coast, we operate in every province through 50+ sales and distribution centres, and five manufacturing…
Added 25 mins ago
Assistant Store Manager - Spirit
Spencer Gifts - Spirit Halloween
Mississauga, ON
Temporary
The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting…
Added 25 mins ago
Returning Store Manager - Spirit
Spencer Gifts - Spirit Halloween
Mississauga, ON
Temporary
The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling…
Added 25 mins ago
Returning Assistant Store Manager - Spirit
Spencer Gifts - Spirit Halloween
Mississauga, ON
Temporary
The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting…
Added 25 mins ago
Store Manager - Spirit
Spencer Gifts - Spirit Halloween
Mississauga, ON
Temporary
The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling…
Added 25 mins ago
Senior Manager, Project Manager
Appnovation Technologies
Vancouver, BC
Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact…
Added 25 mins ago
Group Benefits Administrator
First Canadian Financial Group
Edmonton, AB
Full-time
Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Added 25 mins ago
Senior Plan Administrator (Group Benefits)
First Canadian Financial Group
Edmonton, AB
Full-time
Client service processes and the overall experience we provide to plan sponsors and members.
Added 25 mins ago
Sr. Advertising Account Manager
Taboola
Toronto, ON
As a Senior Advertising Account Manager on the Enterprise Advertising team in our Toronto Office, you’ll play a vital role in working closely with the sales team, and Tier 1 brand & agency…
Added 40 mins ago
Manager, Credit and Collections
Adecco
Mississauga, ON
$100,000 to $120,000 CAD / year
Full-time
Partner with Sales, Customer Service, Finance, and Operations to resolve account issues and improve cash flow.
Added 1 hour ago
Shift Manager
Earls Kitchen + Bar
Toronto, ON
Full-time
Role Description The Shift Manager is a full-time, on-site role based at Earls Kitchen + Bar in Toronto, ON. This role is responsible for overseeing daily restaurant operations during…
Added 1 hour ago
Resident Manager (3 Month Contract)
Centurion Associates Inc
Kelowna, BC
Contract
…by phone 24 hours a day, 7 days a week to provide essential service in emergency situations (fire, flood, injury) as they arise or occur. Report any building or apartment concerns or…
Added 1 hour ago
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 1 hour ago
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 1 hour ago
Sr. Advertising Account Manager
Taboola
Toronto, ON
Full-time
As a Senior Advertising Account Manager on the Enterprise Advertising team in our Toronto Office, you’ll play a vital role in working closely with the sales team, and Tier 1 brand & agency…
Added 1 hour ago
Customer Service Representative, Casual
LCBO
Elmira, ON
Part-time
…outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and…
Added 1 hour ago
Customer Service Representative (Casual)
LCBO
ON
Part-time
…outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and…

Lids

5797 - 3rd Key

Rosemère, QC, Canada

Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Brief Description

3rd Key (Sales Help Keyholder)

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

Position Summary

Our retail salespeople are the heartbeat and energy of the Lids brand. These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our loyal customers and occasional buyers alike. Our customers rely on our team to find and select products that represent their individuality, team pride, and personal style. Working in our retail stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject matter expert in our products and services.

Principal Duties and Responsibilities

Generate Revenue

Achieve revenue growth through customer service.
Meet or exceed company goals in all individual statistics.
Engage in store maintenance according to current visual guidelines, including proper sales, signage, and store cleanliness.
Maintain a professional appearance in accordance with the dress code.

Control Expenses

Protect Company assets within guidelines of LIDS Retail policies.
Participate in managing store inventory including processing shipments and resetting merchandise.
Assist with accurate product counts in a consistent and timely manner.
Support and adhere to all LIDS Retail policies, procedures, and guidelines.
Other duties as assigned.

Job Required Knowledge And Skills

Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.

What We Offer

Employee discounts and perks.
Career development opportunities and professional training programs.
A collaborative, innovative, and team-oriented work environment.
Early Wage Access options to provide added financial flexibility.

Physical Demands and Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com

Reports To

Store Manager

Additional Information.

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance...

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

Apply About employer

More about this job

Responsibilities

Provide customer service that supports sales goals and creates a positive retail experience, while maintaining product presentation and store cleanliness. Help manage inventory, process shipments, conduct product counts, and follow company policies and procedures.

Requirements

Candidates need strong interpersonal skills and the ability to communicate clearly and professionally. The role requires standing throughout shifts, frequent walking and customer interaction, and occasional lifting of up to 50 pounds and ladder use.

Skills

Customer Service
Verbal Communication
Interpersonal Skills
Sales
Revenue Generation
Visual Merchandising
Store Maintenance
Inventory Management
Shipment Processing
Product Counting
Point-of-Sale Systems
Computer Operation
Teamwork
Product Knowledge
Asset Protection

Benefits

Employee Discounts
Career Development Opportunities
Professional Training Programs
Collaborative Work Environment
Early Wage Access

Visa sponsorship

Not detected in the job text

Keywords

Retail Sales
Sports Retail
Licensed Sports Merchandise
Headwear
Apparel
Customer Service
Sales Goals
Revenue Growth
Visual Guidelines
Store Cleanliness
Inventory Management
Shipment Processing
Product Counts
Merchandise Resets
Asset Protection
Retail Policies
Point-of-Sale System
Mobile Point-of-Sale
In-Store Embroidery
Store Operations

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