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Added 7 mins ago
D
Customer Care Representative
Dynacare
Brampton, ON
- Full-time
Responsible for filing, archiving, backup billings and produce receipts
Added 7 mins ago
D
Customer Care Representative
Dynacare
Brampton, ON
- Full-time
Responsible for filing, archiving, backup billings and produce receipts
Added 7 mins ago
QP
Property Accountant
QuadReal Property Group
Toronto, ON
- Full-time
Reporting directly to the Accounting Manager, the Property Accountant is responsible for adding value to QuadReal by providing meaningful financial information that is professional,…
Added 7 mins ago
Nuclear Instructional Designer
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Bowmanville, ON · Cambridge, ON · Oshawa, ON · Pickering, ON
Reporting to the Training Manager, the Nuclear Instructional Designer designs, develops, and maintains performance-based learning solutions using the Systematic Approach to Training (SAT).…
Added 7 mins ago
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Procurement Specialist
DRPS- Durham Regional Police Service
Whitby, ON
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- Full-time
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Added 7 mins ago
VI
Project Manager
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Mississauga, ON
- $70 to $90 CAD / hour
- Contract
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Added 22 mins ago
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Commodity Inventory Controller
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- Full-time
Report findings to responsible department manager/supervisor.
Added 22 mins ago
UH
Registered Nurse - Hemodialysis
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Toronto, ON
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Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards.
Added 22 mins ago
T
Journalist - Housing (Full-time)
Torstar
Toronto, ON
- Full-time
…on the Business and Housing team and across the newsroom to produce journalism that is agenda-setting, accurate and deeply connected to the lives of Star readers in the GTA and…
Added 37 mins ago
Produce - Clerk Department Second Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Pictou, NS
Provide customers with friendly and professional service. Fulfill duties for all areas of the Produce Department. Supervise the Produce Department and staff in the absence of the Manager.…
Added 37 mins ago
BI Analyst
PACT
ON · Mississauga, Ontario
Produce access and sharing evidence for the Power BI estate in support of the quarterly access review cycle coordinated by the Manager, Security & Compliance
Added 37 mins ago
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Safety & Emergency Services Coordinator
West Red Lake Gold Mines
Red Lake, ON
- Full-time
Reporting to the Safety Manager, you will be directly responsible for ensuring that best practices are followed to help mitigate accidents, and for ensuring that all works follow the…
Added 37 mins ago
D
Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 37 mins ago
D
Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 37 mins ago
D
Manager
Desjardins
Montreal, QC · Quebec, QC
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 51 mins ago
VI
Project Manager - IMA
Veriday Inc.
Mississauga, ON
- Contract
We are seeking a highly experienced IMA Project Manager for an exciting 6-month hybrid (3/2) contract opportunity (with potential for extension) for a major banking client in Mississauga.…
Added 1 hour ago
L
Director, Legal Engineering
Legora
Toronto, ON
- Full-time
Build a manager layer of Team Leads who each own and develop a group of Legal Engineers. Delegate real decision rights and create clear succession paths so the function becomes stronger and…
Added 3 hours ago
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Technology M&A Due Diligence Manager
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Toronto, ON
- Full-time
RSM is seeking an Technology M&A Due Diligence Manager to join the Deal Services (DS) practice. This is an exciting opportunity to join an established, nationally award-winning practice…
Added 3 hours ago
SH
Industrial Mechanic (Millwright)
Shared Health-Soins Communs
Dauphin, MB
- Full-time
Reporting to the Area Manager Capital Planning/Infrastructure/Maintenance the incumbent performs installation, testing, analysis, maintenance and repair tasks of any degree of complexity on…
Added 4 hours ago
NB
Chief Functional Analyst
National Bank of Canada
Montreal, QC
- Full-time
Produce technical and functional specifications including expected system behaviours, use cases and user interactions with the system
Added 9 hours ago
Industrial Mechanic (Millwright)
Winnipeg Regional Health Authority
Dauphin, MB
Reporting to the Area Manager Capital Planning/Infrastructure/Maintenance the incumbent performs installation, testing, analysis, maintenance and repair tasks of any degree of complexity on…
Added 10 hours ago
BK
Manager, Graphic Design, Burger King, Canada
Burger King
Toronto, ON
- Full-time
Restaurant Brands International is looking for a Manager, Graphic Design to join the Burger King Canada team. This is an exciting opportunity working alongside the Marketing team, leading…
Added 11 hours ago
ML
Health and Safety Manager
Maple Leaf Foods Inc
Bradford, ON
- $96,000 to $141,000 CAD / year
- Full-time
The Health and Safety Manager is accountable for the administration and maintenance of MLF's Health and Safety Management System (HSMS) while working with management to ensure compliance…
Added 12 hours ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Leduc, AB
- Part-time
Review timesheets against payroll posting and advise the manager of any discrepancies.

Lids

5798 - Assistant Store Manager FT

Windsor, ON, Canada

$19 to $20 USD / hour · Full-time

Apply About employer

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Job details

Pay: $19 to $20 USD / hour
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
Other duties as assigned.

Customer Experience

Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Support the Store Manager by leading employees, scheduling and training staff, resolving customer concerns, and driving sales and customer service results. Oversee store operations, cash handling, inventory, merchandising, equipment, and facilities while following company policies and standards.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate clearly and professionally, and work unsupervised. The role requires standing throughout shifts, frequent walking and customer communication, and occasional lifting of up to 50 pounds and ladder use; no education requirement is stated.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Employee Training
Scheduling And Staffing
Recruiting
Conflict Resolution
Inventory Management
Cash Handling
Visual Merchandising
Loss Prevention
Store Operations
Communication
Point-Of-Sale Systems
Problem-Solving

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Uncapped Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Lids Training Programs
Employee Scheduling
Recruiting
Progressive Discipline
Loss Prevention
Inventory Management
Inventory Audits
Cash Handling
Counterfeit Protection
Visual Merchandising
Product Presentation
Promotions
Store Operations
Policies And Procedures
MPOS
Lids Custom
Equipment Maintenance
Store Opening And Closing
Wage Control
Membership Programs

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