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Added 9 mins ago
OM
Senior Lead, People Policies & Programs
Ontario Medical Association
Toronto, ON
- Full-time
…and steward people policies, processes, and programs such as Human Resources, Organizational Development, Business Administration, or a related…
Added 9 mins ago
TW
Wealth Specialist
Thrive Wealth Management
Kindersley, SK · Macklin, SK
- Full-time
…your clients and members. This includes access to support and resources for marketing, technology, human resources, office management, and property and…
Added 23 mins ago
H
Resourcing Specialist
hireVouch
Canada
- Contract
Strategic alignment - Act as the primary supply partner to Sales, Markets, and Client Leadership Teams to translate pipeline and delivery needs into actionable staffing plans.
Added 23 mins ago
H
Senior Talent Partner
Haystack
Canada
- $120,000 to $155,000 CAD / year
- Full-time
We're hiring for a Senior Talent Partner to drive full-cycle recruiting and own high-impact searches end-to-end across both technical and business functions. This role involves partnering…
Added 23 mins ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
…ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic…
Added 24 mins ago
VG
Environmental Monitoring Coordinator
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
…provide for the good government of our community, lands and…
Added 24 mins ago
CC
Community Manager, Reddit
Creative Circle
Toronto, ON
- $35 to $45 CAD / hour
- Contract
" Partner closely with AI, SEO, and social teams to establish best practices for engagement and response.
Added 24 mins ago
K
Assistant Store Manager - Square One
Knix
Mississauga, ON
- $56,900 to $65,000 CAD / year
- Full-time
…the performance driving force of your location. You are a key partner in owning the business, driving high-stakes results through on-floor leadership and a culture of radical…
Added 24 mins ago
PL
Senior Global Payroll Specialist
PartnerRE Ltd.
Toronto, ON
- $102,533 to $125,318 CAD / year
Our mission is to continue to be a financially stable and predictable business partner, supporting our clients with solutions tailored to their needs, delivering superior returns to our…
Added 24 mins ago
Accounts Payable Analyst
Brewers Retail Inc
Bolton, ON
…beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our business. Across our…
Added 39 mins ago
Human Resources Advisor
ANDRITZ AG
Peterborough, ON
Reporting to the Director, Human Resources, the Human Resources Advisor will serve as HR generalist, supporting the full range of human resources activities for the Peterborough location…
Added 39 mins ago
1
People Business Partner (12-Month Contract)
1-800-GOT-JUNK?
Vancouver, BC · Toronto, ON
- Full-time
1-800-GOT-JUNK? is seeking a dynamic People Business Partner (12-Month Maternity Leave Contract) to act as a core strategic ally to departmental leaders and a collaborative driver within…
Added 54 mins ago
A
Human Resources Advisor
ANDRITZ
Peterborough, ON
- €80,000 to €100,000 EUR / year
- Full-time
Reporting to the Director, Human Resources, the Human Resources Advisor will serve as HR generalist, supporting the full range of human resources activities for the Peterborough location…
Added 54 mins ago
HI
Privacy and Compliance Specialist
Healthcare Insurance Reciprocal of Canada (HIROC)
Toronto, ON
- Contract
As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $260 million…
Added 54 mins ago
Senior Manager, Integrated Campaign Marketing
Questrade Financial Group
Toronto, ON
At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver…
Added 54 mins ago
MG
Concierge
Mistral Group of Companies
ON · Brighton, Ontario
- Part-time
Partner with community team to ensure community is in compliance with Occupational Health and Safety requirements and promotion of risk management programs and/or policies; adherence to…
Added 2 hours ago
PH
Medical Oncologist - BC Cancer - Prince George
Provincial Health Services Authority
Prince George, BC
- Full-time
…through both the Provincial Health Services Authority and our partner health authority, Northern Health, at the University Hospital of Northern British Columbia. Canadian Immigration…
Added 2 hours ago
A
Administrative Assistant 1 [AQ-25339]
Aquent
Vancouver, BC
- $20 to $21 CAD / hour
- Contract
Aquent is seeking exceptional talent to partner with a globally recognized leader in innovation and technology. This pioneering organization is at the forefront of shaping the future of…
Added 4 hours ago
CG
Associate Coordinator, People & Culture at Assiniboine Park
Compass Group Canada
Winnipeg, MB
- $22 CAD / hour
- Part-time
Assist HR team in maintaining a centralized electronic and paper filing system including maintaining a current Human Resources Information System (HRIS) of employee information.
Added 4 hours ago
NB
Manager, Financing Solutions
National Bank of Canada
Winnipeg, MB
- Full-time
Partner with Credit Risk Management and key internal stakeholders to negotiate credit terms and conditions, address potential issues and support the efficient processing of financing…
Added 4 hours ago
NB
Associate Regional Manager
National Bank of Canada
Brossard, QC
- Full-time
Support Wealth Advisors in executing their business plans by acting as a resource and trusted partner, and by providing coaching, feedback, training and access to the resources they need to…
Added 5 hours ago
N
Field Marketing Manager, North America - Montreal
Naboo
Montreal, QC
- Full-time
You build Naboo's field marketing in the US, with one mission: make Naboo the partner large companies choose for their meetings and events, across teams and countries. Our enterprise…
Added 6 hours ago
J
Senior Talent Partner
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Talent Partner based in Canada.
Added 7 hours ago
J
Conseiller ou conseillère juridique I
Jobgether
Canada
- $110,000 to $150,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Conseiller ou conseillère juridique I based in Canada.
Added 7 hours ago
RB
Senior Director, People Risk Governance, Policy and Practice Lead
Royal Bank of Canada
Toronto, ON
- Full-time
…expert for all People Risk management matters, fostering strong partner relationships to enable active collaboration and global consistency in the adoption and application of related risk…

Lids

7724 - Store Manager (H)

Charlottetown, PE, Canada

$20 to $22 USD / hour · Full-time

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Job details

Pay: $20 to $22 USD / hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Brief Description

Store Manager

About Our Company

#INDEA1

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties and Responsibilities

People & Training Development

Manage your store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
Assist in onboarding to acclimate new team members to Lids.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Standards (e.g. company dress code, etc.)
Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other employee records as needed.
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action.
Drive team engagement by ensuring team members are given recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth.
Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms.

Customer Experience

Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers through employee education.

Operations

Manage team’s compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law.
Plan, prepare, and manage the schedule by considering team members’ qualifications, availability, and performance to maintain efficient and effective operations.
Manage business disruptions and provide operational continuity (e.g., store closures, employee absenteeism, schedule/wages, operating hours impact, etc.)
Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.

Product & Inventory Management

Drive overall store product strategy, including supervision and oversight of receiving, processing, merchandising, and exiting through purchase or transfer.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Ensure product integrity in line with vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates.
Lead execution of weekly markdowns and markups as needed to ensure proper pricing.
Monitor and manage sell-through by monitoring product levels and ensuring inventory accuracy.
Manage any transfers or ship-backs (e.g. process damages) according to company standards.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge And Skills

Established ability to produce sales results while minimizing loss.
Proven supervisory skills, with capacity to deliver training material and assess retention.
Strong interpersonal and communication skills.
Proven ability to perform independently with minimal supervision.
Ability and willingness to travel overnight for training and/or business meetings.
Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Proven managerial skills.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver related software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com

Reports To

District Sales Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Legal authorization to work in the applicable country of employment is a condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Lead all aspects of store performance, including sales, customer experience, staffing, training, scheduling, payroll, and operational compliance. Oversee inventory, merchandising, cash handling, store facilities, and equipment while maintaining a safe, inclusive, and productive team environment.

Requirements

Candidates should have proven managerial and supervisory skills, the ability to deliver training, and a track record of producing sales results while minimizing loss. They must be able to work varying days and hours, travel overnight when needed, maintain excellent attendance, and meet the role’s physical requirements, including occasionally lifting up to 50 pounds.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Hiring And Recruitment
Employee Training
Performance Management
Scheduling And Payroll
Inventory Management
Visual Merchandising
Cash Handling
Loss Prevention
Conflict Resolution
Communication
Operational Compliance
Point-Of-Sale Systems

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Uncapped Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Sales Targets
Key Performance Indicators
Customer Experience
Recruitment
Onboarding
Employee Training
Performance Management
Scheduling
Payroll
Inventory Accuracy
Receiving And Processing
Visual Merchandising
Markdowns And Markups
Cash Handling
Loss Prevention
Inventory Audits
In-Store Embroidery
Mobile Point Of Sale
Lids Custom
Store Operations
Promotions
Product Sell-Through
Workplace Safety
Team Engagement

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