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Added 12 mins ago
C
Gas Bar Supervisor - Brooks Gas Bar
Co-op
Brooks, AB
- Part-time
Minimum 2 years of retail experience, ideally in a convenience or gas station setting
Added 12 mins ago
TT
Assistant Store Manager Winners HomeSense Collingwood Centre
The TJX Companies, Inc.
Collingwood, ON
- Full-time
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
Added 27 mins ago
BM
Elevated Keyholder - Oakville
Brand Momentum
Oakville, ON
- Part-time
…leadership in the absence of management. If you’re passionate about retail, ready to lead, and love chocolate, this could be your perfect next…
Added 27 mins ago
FB
Service Supervisor I
Farm Boy Inc.
Cambridge, ON
- $18.4 CAD / hour
- Part-time
You’ll help lead a welcoming and efficient checkout experience while supporting our front-end team with service excellence and operational readiness. Through confident leadership, hands-on…
Added 27 mins ago
R&
Sales Support Specialist I
Robertson & Company Ltd.
Waterloo, ON
- Contract
…management, private clients, commercial banking, treasury, and retail…
Added 27 mins ago
MB
Territory Manager - Saskatoon
Moosehead Breweries
Saskatoon, SK
- $60,000 to $72,000 CAD / year
- Full-time
Moosehead is seeking a results-driven sales professional to lead world class brands: Twisted Tea Hard Iced Tea - TRULY Seltzer - Sun Cruiser and the full Moosehead Beer Portfolio across…
Added 27 mins ago
L
VIE Regional Controller NORCAM - Montreal
Lacoste
Montreal, QC
- Full-time
Minimum 2/3 years of experience in controlling in a structured environment
Added 42 mins ago
LC
Pharmacy Manager, Registered Pharmacy Technician (RPhT)
Loblaw Companies Limited
Halifax, NS
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 42 mins ago
LC
Staff Product Designer, Agentic Experiences
Loblaw Companies Limited
Toronto, ON
- Full-time
…that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our…
Added 42 mins ago
L
Branch Manager - Office 1705
LendDirect
North Vancouver, BC
- Full-time
…2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me…
Added 42 mins ago
PC
Overnight Lead Guest Services Team Member
Pilot Company
Sault Ste. Marie, ON
- Full-time
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our…
Added 42 mins ago
R(
Assistant Store Manager (Contract - 12 months) - SmartCentre Halifax
Reitmans (Canada) Ltée/Ltd
Halifax, NS
- Full-time
2+ years of experience in team management or supervision in a retail or customer-focused environment.
Added 42 mins ago
AI
Retail Management Trainee
American Iron and Metal
Sherbrooke, QC
- Full-time
Lead retail activities in a branch including assisting customers throughout their purchasing - from locating products in the yard and recommending appropriate warranty options.
Added 42 mins ago
AI
Retail Management Trainee
American Iron and Metal
St.-Nicéphore, QC · Sherbrooke, Québec
- Full-time
Lead retail activities in a branch including assisting customers throughout their purchasing - from locating products in the yard and recommending appropriate warranty options.
Added 57 mins ago
In Store Bakery - Manager Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. Marys, ON
As a Bakery Manager, you’ll play a key role in delivering an exceptional shopping experience by leading the daily operations of our Bakery Department. You’ll oversee merchandising, product…
Added 57 mins ago
AK
Retail Management Trainee
AIM KENNY U-PULL
Drummondville, QC
- Full-time
Lead retail activities in a branch including assisting customers throughout their purchasing - from locating products in the yard and recommending appropriate warranty options.
Added 57 mins ago
AK
Retail Management Trainee
AIM KENNY U-PULL
Sherbrooke, QC
- Full-time
Lead retail activities in a branch including assisting customers throughout their purchasing - from locating products in the yard and recommending appropriate warranty options.
Added 57 mins ago
Z
Area Sales Specialist
ZebraBlinds4you
Barrie, ON
- Full-time
…buildings, hotels, healthcare facilities, educational institutions, retail spaces, and multi-unit developments. ZebraBlinds4You offers a full range of products, such as zebra blinds, roller…
Added 1 hour ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 1 hour ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 1 hour ago
K
Assistant Store Manager - Square One
Knix
Mississauga, ON
- Full-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
F
Regional Sales Manager, Alberta
Financeit
AB · Alberta, Canada
- $80,000 to $90,000 CAD / year
- Full-time
Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering…
Added 1 hour ago
FI
Ecommerce Operations Specialist
fishRecruit Inc.
Toronto, ON · North York, ON
- $47,000 to $50,000 CAD / year
- Full-time
1–2 years of experience in e-commerce, online retail, marketplace administration, or a similar operational role.
Added 1 hour ago
K
Assistant Store Manager - Square One
Knix
Mississauga, ON
- $56,900 to $65,000 CAD / year
- Full-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
F
Regional Sales Manager, Alberta
Financeit
Remote, Canada
- $80,000 to $90,000 CAD / year
- Full-time
- Remote
Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering…

Lids

7724 - Store Manager (H)

Charlottetown, PE, Canada

$20 to $22 USD / hour · Full-time

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Job details

Pay: $20 to $22 USD / hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Brief Description

Store Manager

About Our Company

#INDEA1

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties and Responsibilities

People & Training Development

Manage your store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
Assist in onboarding to acclimate new team members to Lids.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Standards (e.g. company dress code, etc.)
Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other employee records as needed.
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action.
Drive team engagement by ensuring team members are given recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth.
Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms.

Customer Experience

Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers through employee education.

Operations

Manage team’s compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law.
Plan, prepare, and manage the schedule by considering team members’ qualifications, availability, and performance to maintain efficient and effective operations.
Manage business disruptions and provide operational continuity (e.g., store closures, employee absenteeism, schedule/wages, operating hours impact, etc.)
Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.

Product & Inventory Management

Drive overall store product strategy, including supervision and oversight of receiving, processing, merchandising, and exiting through purchase or transfer.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Ensure product integrity in line with vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates.
Lead execution of weekly markdowns and markups as needed to ensure proper pricing.
Monitor and manage sell-through by monitoring product levels and ensuring inventory accuracy.
Manage any transfers or ship-backs (e.g. process damages) according to company standards.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge And Skills

Established ability to produce sales results while minimizing loss.
Proven supervisory skills, with capacity to deliver training material and assess retention.
Strong interpersonal and communication skills.
Proven ability to perform independently with minimal supervision.
Ability and willingness to travel overnight for training and/or business meetings.
Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Proven managerial skills.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver related software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com

Reports To

District Sales Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Legal authorization to work in the applicable country of employment is a condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Lead all aspects of store performance, including sales, customer experience, staffing, training, scheduling, payroll, and operational compliance. Oversee inventory, merchandising, cash handling, store facilities, and equipment while maintaining a safe, inclusive, and productive team environment.

Requirements

Candidates should have proven managerial and supervisory skills, the ability to deliver training, and a track record of producing sales results while minimizing loss. They must be able to work varying days and hours, travel overnight when needed, maintain excellent attendance, and meet the role’s physical requirements, including occasionally lifting up to 50 pounds.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Hiring And Recruitment
Employee Training
Performance Management
Scheduling And Payroll
Inventory Management
Visual Merchandising
Cash Handling
Loss Prevention
Conflict Resolution
Communication
Operational Compliance
Point-Of-Sale Systems

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Uncapped Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Sales Targets
Key Performance Indicators
Customer Experience
Recruitment
Onboarding
Employee Training
Performance Management
Scheduling
Payroll
Inventory Accuracy
Receiving And Processing
Visual Merchandising
Markdowns And Markups
Cash Handling
Loss Prevention
Inventory Audits
In-Store Embroidery
Mobile Point Of Sale
Lids Custom
Store Operations
Promotions
Product Sell-Through
Workplace Safety
Team Engagement

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