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Added 53 mins ago
FN
Retail Store Manager
Fjällräven North America
Victoria, BC
- Full-time
Are you an experienced retail leader who brings both heart and discipline to work? Do you thrive at the intersection of people, purpose, and performance?
Added 1 hour ago
DW
Senior Marketing Project Manager
Durabuilt Windows & Doors
AB · Edmonton, AB
- Full-time
A clear path to people leadership. You’ll start by leading through influence. As the team grows, this role grows into direct leadership.
Added 1 hour ago
S-
Retail Assistant Manager
Showcase - Home of the Hottest Trends
Ottawa, ON
- Full-time
Join us as our Assistant Store Manager at the St. Laurent Mall and bring your leadership skills to the forefront! As the go-to person for our Manager, you'll be responsible for driving…
Added 2 hours ago
MAC Cross Iron Mall - Keyholder Part Time - Calgary AB
Estée Lauder Companies
AB
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 3 hours ago
CB
Program Assistant (Support Worker)
Cape Breton Job Board
NS · Inverness, Subdivision B
- Full-time
Position: Assistant for a L’Arche Cape Breton Day Program
Added 3 hours ago
SO
Spirit of Math Vice Principal - Willowdale
Spirit of Math Schools Inc.
Toronto, ON · North York, ON
- Full-time
Leadership and Team Management: Ability to supervise, mentor, and evaluate teachers, assistant teachers, and administrative staff while fostering professional growth.
Added 4 hours ago
RU
Site Leader
Ricoh USA, Inc.
Vancouver, BC
- Full-time
…day-to-day operations and staff of specified location. The Assistant Manager may run shifts or site solo. Functions as a document specialist or other operations worker the majority of the…
Added 4 hours ago
VS
Operations Supervisor-Bayshore Shopping Centre
Victoria’s Secret & Co.
Ottawa, ON · Nepean, ON
- Full-time
A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store…
Added 4 hours ago
R
Administrative Assistant
Resilience
Mississauga, ON · CAN - ON - Mississauga - Meadowpine Blvd
- Full-time
…staff at the RBI site, working under the direction of the Site Leader. Serves as the site's point of coordination for scheduling, internal communications, visitor and audit support, and…
Added 4 hours ago
LT
Assistant Personal Training Leader
Life Time Inc.
Woodbridge, ON
- Full-time
As a PT Leader-2, you will lead and develop a team of Fitness Professionals to a successful career at Life Time. You will assist club leadership in bringing the Life Time Training brand and…
Added 4 hours ago
AR
Department Manager
Aldred Restaurants Ltd
Courtenay, BC
- Full-time
…local initiatives, and fostering a sense of connection. Our team members are at the heart of everything we do, and we’re committed to ensuring they grow, thrive, and…
Added 4 hours ago
SE
Room Management Systems Architect
Schneider Electric
Montreal, QC
- Full-time
…within Schneider Electric's Software & Services division, the team develops Room Management Systems that bring together connected devices, cloud services, and user-centric experiences…
Added 4 hours ago
EL
Key Holder - The Cosmetics Company Store - PT Temp - Tanger Outlets - Cookstown, ON
Estée Lauder Companies
Innisfil, ON
- Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 4 hours ago
EL
Key Holder - Le Labo - Full Time - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 4 hours ago
EL
Assistant Manager - The Cosmetics Company Store - FT - McArthurGlen Designer Outlet - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our…
Added 5 hours ago
PH
Administrative Assistant 2
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Administrative Assistant provides confidential administrative and secretarial support to the designated Senior Leader and assists with the activities of the program/service. Triages…
Added 5 hours ago
SE
Room Management Systems Architect
Schneider Electric
Montreal, QC
- $145,800 to $194,400 CAD / year
- Full-time
…within Schneider Electric's Software & Services division, the team develops Room Management Systems that bring together connected devices, cloud services, and user-centric experiences…
Added 5 hours ago
DW
Senior Marketing Project Manager
Durabuilt Windows & Doors
AB
- Full-time
A clear path to people leadership. You’ll start by leading through influence. As the team grows, this role grows into direct leadership.
Added 5 hours ago
T
Assistant Branch Manager Trainee
TD
AB
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 6 hours ago
MC
Manager, Income Property Accountant
MatchBox Consulting Group
Burnaby, BC
- Full-time
…critical thinking, creativity, and collaboration, and lead a team of property accountants. This is a strong opportunity for a leader who wants to balance operational insight with financial…
Added 6 hours ago
CO
Administrative Assistant I (ID: 56182)
City of Edmonton
Edmonton, AB
- Full-time
Are you an organized administrative leader looking to make an impact in our community? Building Great Neighbourhoods is seeking an Administrative Assistant to provide executive support and…
Added 6 hours ago
MC
Assistant Manager, Corporate Accounting
MatchBox Consulting Group
Burnaby, BC
- Full-time
They are looking for an Assistant Manager, Corporate Accounting to join their management team and help lead financial and corporate reporting, internal controls, and performance measurement…
Added 6 hours ago
SO
Assistant Project Leader
Spirit Omega Inc.
Pickering, ON
- Contract
Working towards completion of Mortification Team Leader (MTL) Qualification.
Added 6 hours ago
SC
Clinical Instructor - Health Care Assistant (HCA) Program | Kelowna, BC
Stenberg College
Kelowna, BC
- Part-time
Stenberg College is an industry leader with excellent reputation amongst health care and human service professionals. We take pride in everything we do and truly care about the success of…
Added 6 hours ago
Administrative Assistant I
City of Edmonton
AB
Are you an organized administrative leader looking to make an impact in our community? Building Great Neighbourhoods is seeking an Administrative Assistant to provide executive support and…

Lids

7734-3rd Key(H)

Lloydminster, AB, Canada

$15.5 USD / hour · Full-time

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Job details

Pay: $15.5 USD / hour
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principle Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Pay Transparency Statement

The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors. A monthly store performance bonus may be provided as part of the compensation package depending on the employee’s role and organizational level. In addition to base and bonus compensation, full-time employees are eligible for Medical, Dental, Vision, Retirement Plan, paid time off (PTO), and additional benefits such as pet insurance, family accidental and critical care benefits, and more. A cell phone stipend may be provided in certain geographical areas as required by law.

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Support the Store Manager by leading employees, scheduling and training staff, driving sales and customer service, and resolving customer concerns. Oversee store operations, cash handling, inventory, visual merchandising, facilities, and compliance with company policies and procedures.

Requirements

The posting requires the ability to produce sales results while minimizing loss, strong interpersonal and professional verbal communication skills, and the ability to work unsupervised. The role also requires standing throughout shifts, frequent walking and customer communication, and occasional lifting of up to 50 pounds; reasonable accommodations may be available.

Skills

Retail Sales
Team Leadership
Staff Scheduling
Employee Training
Customer Service
Conflict Resolution
Inventory Management
Cash Handling
Visual Merchandising
Loss Prevention
Store Operations
Sales Performance Management
Communication
Point-Of-Sale Systems
Recruiting
Store Maintenance

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Pet Insurance
Family Accidental And Critical Care Benefits
Cell Phone Stipend

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sports Apparel
Licensed Merchandise
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Lids Training Programs
Staff Scheduling
Recruiting
Employee Discipline
Loss Prevention
Visual Merchandising
Inventory Audits
Inventory Transfers
Price Changes
Cash Handling
Counterfeit Protection
Bank Drops
Store Opening And Closing
MPOS
Lids Custom
Store Maintenance
Promotions
Merchandise Presentation
Backroom Organization
Company Policies And Procedures

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