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Added 10 mins ago
OD
Account Executive, Business Sales - Vaughan
OSL Direct Services
Vaughan, ON · Newmarket, ON
- Other
…who are ready for their next big career move. OSL people are professional, willing to adapt and learn new skills, and are social by nature. Our people are what make OSL an award-winning,…
Added 10 mins ago
OD
Account Consultant (Sales & Marketing) + Signing Bonus - North York
OSL Direct Services
Toronto, ON · North York, ON
- Other
…who are ready for their next big career move. OSL people are professional, willing to adapt and learn new skills, and are social by nature. Our people are what make OSL an award-winning,…
Added 10 mins ago
Receptionist
Bayshore
Edmonton, AB
Full-Time | Monday to Friday, 8:00 AM-4:00 PM
Added 10 mins ago
FF
Principal Software Engineer
Forward Financing
Remote, Canada
- $200,000 to $250,000 CAD / year
- Full-time
- Remote
…product that serves Small Businesses across the country. A key part of our strategy involves leveraging data from dozens of third-party vendors to power our AI/ML initiatives and our…
Added 24 mins ago
MG
Pharmacist
Michael Garron Hospital
Toronto, ON
- Full-time
Support and participate in educational programs and projects sponsored by the pharmacy discipline or hospital, specifically teaching pharmacy students and other professional staff; as well…
Added 24 mins ago
DS
Manager of Procurement and Risk Management Services
District School Board of Niagara
ON · Ontario, Canada
- Full-time
…enrolment in the OMERS pension plan. This is a permanent full-time, 12-month, 35 hour per week position and is part of the Board's union-exempt Administrative Management…
Added 24 mins ago
ST
Respite Worker
Strides Toronto
Toronto, ON · Scarborough, ON
- $25.64 to $29.86 CAD / hour
- Part-time
Position Type – Part-time contract until March 31, 2027
Added 24 mins ago
TM
Controller
Trudell Medical International
London, ON
- Full-time
…information, while providing sound financial judgment and insights to support effective management decision-making, strengthen financial governance, and drive business…
Added 24 mins ago
AA
Auto Body Estimator (North Bay)
Assured Automotive
North Bay, ON
- Full-time
We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive…
Added 24 mins ago
HD
Specialist - Server Support - JWS (35hrs)
Halton District School Board
Burlington, ON
- Full-time
…the future needs of the Board. The HDSB offers funding for professional development in accordance with the Terms and Conditions of Employment for management and administration support…
Added 24 mins ago
D
Senior Consultant/Manager - Treasury Transformation
Deloitte
Toronto, ON
- Full-time
…future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all…
Added 24 mins ago
KP
Director, Student Access and Disability Resources - Competition ID: 4664
Kwantlen Polytechnic University
Surrey, BC
- Full-time
Demonstrated business acumen, strong work ethic, and professional integrity when representing the university.
Added 24 mins ago
UO
Administrator, Competition Development
University of Manitoba
Winnipeg, MB
- Full-time
Under the direction of the Administrator, Competition Events, the incumbent will support the growth and day-to-day administration of the Asper School of Business’ Case Competition…
Added 25 mins ago
Controller
Trudell Medical Group
London, ON
…information, while providing sound financial judgment and insights to support effective management decision-making, strengthen financial governance, and drive business…
Added 25 mins ago
BO
Program Leader
BGC Okanagan
Peachland, British Columbia
- Part-time
BGC Okanagan is hiring a part-time Program Leader to support the school age childcare program at our club in Peachland, BC. It’s the best place for kids to be when the bell rings! For over…
Added 40 mins ago
E
Directeur Régional – Québec et Est de l'Ontario / Regional Director – Quebec & Eastern Ontario
Everguard
Montreal, QC
- Full-time
Il s’agit d’un poste de direction très en vue, en contact direct avec la clientèle, destiné à une personne capable d’établir des relations de confiance, de comprendre les priorités des…
Added 54 mins ago
KL
Deputy Chief Administrative Officer
Kawartha Lakes
Kawartha Lakes, ON
- Full-time
Lead strategic planning and performance measurement, using data, business intelligence and key performance indicators to support decision-making and continuous improvement.
Added 55 mins ago
GC
Server (Part-time) - Moncton
Great Canadian Entertainment
Moncton, NB
- Part-time
Under the direct supervision of the F&B Supervisor, Server 1 is responsible for providing gracious level of food & beverage service to guests to support guest satisfaction. Help maintain…
Added 55 mins ago
Administrative Assistant
National Research Council Canada
Ottawa, ON
…you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the…
Added 55 mins ago
Technical Officer, Wafer Fabrication (MOCVD)
National Research Council Canada
Ottawa, ON
While the primary focus will be on MOCVD operations, the incumbent may also support other wafer fabrication activities as required. The successful candidate will work as part of a…
Added 1 hour ago
E
Registered Practical Nurse (Part Time) - Iler Lodge Long Term Care
Extendicare
Iler Lodge (Long Term Care)
- Part-time
To work as a member of the inter professional team as described by Revera's Professional Practice Model applying the person centered approach to care;
Added 1 hour ago
L
7734-3rd Key(H)
Lids
Lloydminster, AB
- $15.5 USD / hour
- Full-time
Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell &…
Added 1 hour ago
ML
Category Marketing Manager - Kits
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
The above compensation reflects the target compensation for the position at the time of posting. The base salary offered may vary based on a variety of factors including skills, experience,…
Added 1 hour ago
C
Administration & Finance Coordinator
Contivos
Coquitlam, BC
- Part-time
Coquitlam, BC - part-time in-person availability expected initially to support onboarding into our systems; the contractor otherwise determines how the work gets done, with flexibility…
Added 1 hour ago
K
Security Supervisor - Retail - Full time
Kandor
Hamilton, ON
- Full-time
…alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people.…

Lids

7734-3rd Key(H)

Lloydminster, AB, Canada

$15.5 USD / hour · Full-time

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Job details

Pay: $15.5 USD / hour
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principle Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Pay Transparency Statement

The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors. A monthly store performance bonus may be provided as part of the compensation package depending on the employee’s role and organizational level. In addition to base and bonus compensation, full-time employees are eligible for Medical, Dental, Vision, Retirement Plan, paid time off (PTO), and additional benefits such as pet insurance, family accidental and critical care benefits, and more. A cell phone stipend may be provided in certain geographical areas as required by law.

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

Apply About employer

More about this job

Responsibilities

Support the Store Manager by leading employees, scheduling and training staff, driving sales and customer service, and resolving customer concerns. Oversee store operations, cash handling, inventory, visual merchandising, facilities, and compliance with company policies and procedures.

Requirements

The posting requires the ability to produce sales results while minimizing loss, strong interpersonal and professional verbal communication skills, and the ability to work unsupervised. The role also requires standing throughout shifts, frequent walking and customer communication, and occasional lifting of up to 50 pounds; reasonable accommodations may be available.

Skills

Retail Sales
Team Leadership
Staff Scheduling
Employee Training
Customer Service
Conflict Resolution
Inventory Management
Cash Handling
Visual Merchandising
Loss Prevention
Store Operations
Sales Performance Management
Communication
Point-Of-Sale Systems
Recruiting
Store Maintenance

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Pet Insurance
Family Accidental And Critical Care Benefits
Cell Phone Stipend

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sports Apparel
Licensed Merchandise
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Lids Training Programs
Staff Scheduling
Recruiting
Employee Discipline
Loss Prevention
Visual Merchandising
Inventory Audits
Inventory Transfers
Price Changes
Cash Handling
Counterfeit Protection
Bank Drops
Store Opening And Closing
MPOS
Lids Custom
Store Maintenance
Promotions
Merchandise Presentation
Backroom Organization
Company Policies And Procedures

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