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Added 11 mins ago
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 11 mins ago
Retail Assistant Store Manager-SQUARE ONE SHOPPING CENTRE
Bath & Body Works
Mississauga, ON
$27.25 to $34.25 USD / hour
Full-time
As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer…
Added 11 mins ago
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 11 mins ago
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 11 mins ago
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 41 mins ago
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
MAC Southcentre - Keyholder Part Time - Calgary AB
Estée Lauder Companies
Calgary, AB
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 1 hour ago
MAC Vaughan Mills Store Manager
Estée Lauder Companies
Vaughan, ON
Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 1 hour ago
18 Hour Key Holder
Estée Lauder Companies
Calgary, AB
Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 1 hour ago
MAC Southcentre - Key Holder Part Time - Calgary, AB
Estée Lauder Companies
Calgary, AB
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 1 hour ago
Bakery Assistant Department Manager - Full Time
Longo's
King City, ON
Full-time
We are looking for a Bakery Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 1 hour ago
Assistant Store Manager
Guess?, LLC.
New Westminster, BC
Full-time
The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store…
Added 2 hours ago
Retail Assistant Store Manager - Lime Ridge
Lovisa
Hamilton, ON
Full-time
- Are you an existing Store Manager or Assistant Store Manager with experience in creating a team environment, to coach, develop and motivate your team to deliver great results?
Added 3 hours ago
(CAN) Overnight Lead Department Manager
Walmart Canada
Saskatoon, SK
Full-time
Assumes responsibility for store safety and security in the absence of the Overnight Assistant Manager. Manages accidents occurring during the overnight shift and ensures incidents are…
Added 3 hours ago
(CAN) Overnight Lead Department Manager
Walmart Canada
Fort St. John, BC
Full-time
Assumes responsibility for store safety and security in the absence of the Overnight Assistant Manager. Manages accidents occurring during the overnight shift and ensures incidents are…
Added 3 hours ago
(CAN) Leader de nuit
Walmart Canada
Saint-Constant, QC · St Constant, QC
Full-time
Assumes responsibility for store safety and security in the absence of the Overnight Assistant Manager. Manages accidents occurring during the overnight shift and ensures incidents are…
Added 3 hours ago
(CAN) Leader du secteur OMNI
Walmart Canada
Victoriaville, QC
Full-time
Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
Added 3 hours ago
(CAN) Gérant de rayon leader, aliments
Walmart Canada
Victoriaville, QC
Full-time
Assists with directing and coordinating daily tasks based on priorities communicated by the Food Assistant Manager and the Store Management Team. Delegates, supports, and follows up on the…
Added 3 hours ago
(CAN) Overnight Lead Department Manager
Walmart Canada
Regina, SK
Full-time
Assumes responsibility for store safety and security in the absence of the Overnight Assistant Manager. Manages accidents occurring during the overnight shift and ensures incidents are…
Added 4 hours ago
Senior Sales Associate
FHC ENTERPRISES LTD.
Masset, BC
Up to $18.75 CAD / hour
Communicating with the Assistant Store Manager or Store Manager about out of stock positions
Added 4 hours ago
Sales Associate
FHC ENTERPRISES LTD.
Parksville, BC
Up to $18.25 CAD / hour
Communicating with the Assistant Store Manager or Store Manager about out of stock positions
Added 4 hours ago
Senior Sales Associate
FHC ENTERPRISES LTD.
Parksville, BC
Up to $18.75 CAD / hour
Communicating with the Assistant Store Manager or Store Manager about out of stock positions
Added 4 hours ago
Assistant Department Manager, Centre of Store (Overnight)
Save-On-Foods
North Vancouver, BC · Capilano - North Vancouver BC
Part-time
We are hiring for an Assistant Department Manager, Centre of Store (Overnight) at our Capilano Save-On-Foods location in North Vancouver, BC.
Added 4 hours ago
Assistant Meat Manager (Westshore)
QUALITY FOODS
Victoria, BC · Westshore - Victoria BC
Full-time
Here is an opportunity to join the management team with a growing Vancouver Island company. We are looking for an Assistant Meat Manager with experience to work with our team in our…
Added 4 hours ago
Retail Assistant Store Manager
Canna Cabana
High River, AB
Full-time
The Retail Assistant Store Manager at High River will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating…

Lids

7744 - Assistant Store Manager FT

Ottawa, ON, Canada

Pay: $20 to $20.5 USD / hour
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
Other duties as assigned.

Customer Experience

Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

Apply About employer

More about this job

Responsibilities

Support the Store Manager by leading staff, scheduling and training associates, driving sales and customer service, and resolving customer concerns. Oversee store operations, cash handling, inventory, merchandising, equipment, and facility upkeep while following company policies and standards.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate clearly and professionally, and work unsupervised. The role also requires the physical ability to stand throughout shifts, frequently walk and use store technology, and occasionally lift up to 50 pounds or climb a ladder; reasonable accommodations may be available.

Skills

Retail Sales
Team Leadership
Staff Scheduling
Employee Training
Customer Service
Conflict Resolution
Sales Performance Management
Inventory Management
Visual Merchandising
Cash Handling
Loss Prevention
Store Operations
Communication
Recruiting
Point-of-Sale Systems

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life and AD&D Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Uncapped Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Sports Retail
Licensed Apparel
Headwear
Sales Targets
Key Performance Indicators
Customer Experience
Lids Membership Programs
Staff Scheduling
Recruiting
Employee Training
Progressive Discipline
Store Operations
Cash Handling
Counterfeit Protection
Inventory Audits
Inventory Accuracy
Loss Prevention
Visual Merchandising
Product Presentation
Promotional Signage
Backroom Organization
Store Opening and Closing
Mobile Point-of-Sale
Lids Custom
In-Store Embroidery
Facilities Maintenance

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