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Added 26 mins ago
Retail Associate, FT - Nike Mirabel
Nike
Mirabel, QC · NFS CA MIRABEL
Full-time
Added 1 day ago
Golf Lab Assistant - LFB - RPT
Humber College
Toronto, ON
Internship
Reporting to the Associate Dean, the Golf Lab Assistant is responsible for welcoming people to the Golf Lab and controlling access to the Golf Lab.
Added 1 day ago
Engagement and Events Supervisor
Mount Royal University
Calgary, AB
Part-time
…members and fans (internal and external) in Cougars Athletics and Recreation…
Added 1 day ago
Program Assistant, IUBP
Mount Royal University
Calgary, AB
Part-time
The Iniskim Centre invites applications for the position of Indigenous University Bridging Program (IUBP) Assistant. This is a full-time, permanent position.
Added 2 days ago
7785 - Assistant Store Manager FT
Lids
Saskatoon, SK
$15.7 to $16 USD / hour
Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 2 days ago
7780 - Assistant Store Manager FT
Lids
Prince George, BC
$20 USD / hour
Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 2 days ago
5756 - Assistant Store Manager FT
Lids
Saint John, NB
Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 2 days ago
7794 - Assistant Store Manager FT
Lids
Vancouver, BC
$21.5 USD / hour
Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 2 days ago
5716 - Assistant Store Manager FT(H)
Lids
AB · Edmonton, AB
$17 to $17.5 USD / hour
Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 2 days ago
7760 - Assistant Store Manager FT (H)
Lids
Calgary, AB
Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 2 days ago
7706 - Assistant Store Manager FT
Lids
Ottawa, ON
$20 to $20.5 USD / hour
Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 11 days ago
Therapeutic Assistant - Rehabilitation & Supportive Care Services (CZ DGH)
Nova Scotia Health Authority
Dartmouth, NS
Full-time
Reporting to the Program Manager and working under the direction of the recreation therapist and/or regulated health care professional, The Therapeutic Assistant (TA) is a member of the…
Added 12 days ago
Therapeutic Assistant - Rehabilitation & Supportive Care Services (CZ DGH)
Nova Scotia Health and IWK Health
Dartmouth, NS
Reporting to the Program Manager and working under the direction of the recreation therapist and/or regulated health care professional, The Therapeutic Assistant (TA) is a member of the…
Added 13 days ago
Tenured or Tenure-Track Faculty Position in Accounting
University of Alberta
Edmonton, AB
Full-time
For an appointment at the Assistant Professor level, candidates must have, or be close to completing, a PhD in an Accounting field, with demonstrated potential to publish top-level research…
Added 13 days ago
Tenured or Tenure-Track Faculty Position in Accounting
University of Alberta
Edmonton, AB
Full-time
For an appointment at the Assistant Professor level, candidates must have, or be close to completing, a PhD in an Accounting field, with demonstrated potential to publish top-level research…
Added 21 days ago
7792 - Assistant Store Manager FT
Lids
Tsawwassen, BC
$21.5 USD / hour
Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 26 days ago
PM Surveillance Operator - FT
ACE Casinos
Calgary, AB
Internship
Surveillance Supervisor, Assistant Surveillance Manager, Surveillance Manager.
Added 1 month ago
Veterinary Rehabilitation Technician, Rehabilitation and Sports Therapy, Central Victoria Veterinary Hospital
VCA Animal Hospitals
Victoria, BC
Full-time
Previous veterinary experience (RVT, Veterinary Technician or Veterinary Assistant)
Added 1 month ago
Assistant Front Office Manager - FT - Chelsea Hotel - Toronto
Langham Hotel
Canada
Full-time
…offers different dining options, separate adult and family recreation areas and pools – including the "Corkscrew" - downtown Toronto's only indoor waterslide. As a premier family…
Added 1 month ago
Surveillance Supervisor - FT
ACE Casinos
Calgary, AB
Internship
Assistant Surveillance Manager and Surveillance Manager.
Added 2 months ago
Certified Dental Assistant - Empire Dental, Kamloops, BC
123Dentist
Kamloops, BC
$35 to $38 CAD / hour
Full-time
We are seeking an experienced and motivated Certified Dental Assistant to join our busy and growing dental team in Kamloops, BC.
Added 3 months ago
Rehabilitation Aide - FT
Optima Living
Calgary, Alberta
Completion of a recognized recreation therapy or rehabilitation assistant program.
Added 3 months ago
Rehabilitation Aide - FT
Optima Living
Calgary, Alberta
Completion of a recognized recreation therapy or rehabilitation assistant program.

No more jobs.

Lids

7792 - Assistant Store Manager FT

Tsawwassen, BC, Canada

Pay: $21.5 USD / hour
Job type: Full-time
Apply by: Oct 8, 2026
Posting language: English
Posted: Sep 8, 2026

Apply About employer

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Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principle Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Pay Transparency Statement

The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors. A monthly store performance bonus may be provided as part of the compensation package depending on the employee’s role and organizational level. In addition to base and bonus compensation, full-time employees are eligible for Medical, Dental, Vision, Retirement Plan, paid time off (PTO), and additional benefits such as pet insurance, family accidental and critical care benefits, and more. A cell phone stipend may be provided in certain geographical areas as required by law.

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, managing staff training, and driving sales performance. They are responsible for maintaining visual merchandising standards, managing inventory, and ensuring an exceptional customer experience.

Requirements

Candidates must have a proven ability to produce sales results while minimizing loss and possess strong interpersonal communication skills. Physical requirements include the ability to stand for long periods and lift up to 50 pounds.

Skills

Retail Management
Sales Strategy
KPI Tracking
Customer Service
Staff Training
Inventory Management
Visual Merchandising
Cash Handling
Employee Scheduling
Conflict Resolution
Loss Prevention
Operational Auditing

Benefits

Medical coverage
Dental coverage
Vision coverage
Retirement plan
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Employee Assistance Program
Paid Time Off
Employee discount
Career development
Discounted secondary education courses
Early Wage Access
Monthly bonus potential
Pet insurance
Family accidental and critical care benefits

Visa sponsorship

Not detected in the job text

Keywords

Retail
KPIs
Visual Merchandising
Inventory Control
Loss Prevention
Staffing
Customer Experience
MPOS
Merchandising
Store Operations
Sales Targets
Employee Engagement
Cash Management
Retail Management

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