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Added 22 mins ago
C
Investment Specialist - Bilingual
CIBC
Toronto, ON · Salaberry-de-Valleyfield, QC · Ormstown, QC · Sainte-Julie, QC · Saint-Hyacinthe, QC · Châteauguay, QC · Beloeil, QC · Saint-Bruno, QC · Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 22 mins ago
BB
Senior Computer Sales Associate
Best Buy Canada
Calgary, AB
- Full-time
You’ll love it here! We are hiring immediately for a senior sales associate, which we call a senior advisor at Best Buy. As a senior sales associate, you will be the face of Best Buy for…
Added 22 mins ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
Lead a centralized market intelligence and research capability serving Sales, Product Line Management, Strategy, Investor Relations, and executive leadership.
Added 22 mins ago
FR
Controller, Property Management
FirstService Residential Canada
Vancouver, BC
- Full-time
The Controller will be the lead in onboarding new Property Management clients, ensuring accurate and timely financial reports, overseeing processes, resolving issues, and aligning with…
Added 36 mins ago
GD
COMBO - Sales Team Leader FT - Outlet Collection Winnipeg
Groupe Dynamite, Inc Garage
Winnipeg, MB
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 36 mins ago
A
Hotel Manager
AccorHotel
Vancouver, BC
- Full-time
Lead the next chapter at the Castle in the City.
Added 37 mins ago
AG
Client Service Manager, Hedge Funds
Apex Group Ltd
Toronto, ON
- Full-time
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing…
Added 37 mins ago
QF
Manager, Lifecycle & Marketing Automation
Questrade Financial Group
Toronto, ON
- Full-time
Sitting at the intersection of Marketing, Sales (BDMs), Product, and Operations, you will spearhead our transition from Pardot to Braze, establish predictive broker-scoring models, and…
Added 37 mins ago
AC
Senior Manager, ease Cloud Accounting Services
ACCA Careers
Langley (District), BC · City of Langley, BC
- Full-time
Lead or support the preparation and delivery of competitive proposals to meet client needs and secure new business opportunities
Added 52 mins ago
Quebec City Magasin - Gérant du magasin
Running Room
Quebec, QC
We are looking for a Store Manager to help us effectively oversee our sales floor. The successful candidate will be responsible for developing customer opportunities and providing training…
Added 52 mins ago
A
Contract Manager - Space & Defense Systems
ABB
Quebec, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 52 mins ago
CI
Senior Event Specialist
Compugen Inc
Canada
- Full-time
The Senior Marketing Event Specialist plays a lead role in planning, executing, and optimizing Compugen’s events and trade shows portfolio. Reporting to the Manager, Marketing Events, this…
Added 53 mins ago
KW
Sales Representative (Rogers & Fido)
Kinetic Wireless - Rogers Authorized Dealer
Maple Ridge, BC
- Full-time
We are seeking motivated, results-driven Sales Representatives to serve customers in-store while generating new business through outbound calls, referrals, networking, and community…
Added 53 mins ago
C
Security Life Safety Manager
CBRE
Toronto, ON
- Full-time
Lead by example and model behaviors that are consistent with CBRE RISE values.
Added 53 mins ago
PP
Technical Inside Sales
Preston Phipps Inc
Mississauga, ON
- Full-time
Preston Phipps is looking for a technically capable, organized and customer-focused Inside Sales Representative to support our Central Canada sales team. This role is at the centre of our…
Added 53 mins ago
KW
Sales Representative (Rogers & Fido)
Kinetic Wireless - Rogers Authorized Dealer
Burnaby, BC
- Full-time
We are seeking motivated, results-driven Sales Representatives to serve customers in-store while generating new business through outbound calls, referrals, networking, and community…
Added 53 mins ago
SI
Enterprise Applications Specialist
Shannex Incorporated
Halifax, NS
- Full-time
These platforms may support multiple business functions including finance, inventory management, procurement, sales, point of sale, customer service, workforce management, and operational…
Added 1 hour ago
G
Part-Time Key Holder - Sherway Gardens
Geox
Toronto, ON
- Part-time
Leadership skills – ability to lead and influence other staff to increase sales performance and execute other operational tasks
Added 1 hour ago
BI
Connected Vitals Account Manager,
Baxter International Inc.
Vancouver, BC
- Full-time
Lead seamless transitions from the sales process to implementation by partnering with project management and clinical implementation teams.
Added 1 hour ago
U
Sr Account Manager, Eats Global
Uber
Toronto, ON
- Full-time
Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. As a Senior Account Manager for Global Delivery Partnerships, you will lead…
Added 1 hour ago
U
Account Manager II, Eats Global
Uber
Toronto, ON
- Full-time
Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. As an Account Manager for Global Delivery Partnerships, you will manage…
Added 1 hour ago
BR
Salesperson
Blue Ribbon Freight System Inc.
Brampton, ON
- Full-time
Demonstrated skills in sales prospecting, lead generation, and closing deals in a B2B environment.
Added 1 hour ago
HC
Energy & Industry - Business Developer
Hilti Canada
Regina, SK
- Full-time
Lead the development of assigned large/complex accounts operating in Nuclear segment through account standardization, project specification, sales development (direct or indirect) and…
Added 1 hour ago
M
Department Manager, Member Experience (Full Time)
MEC
Ottawa, ON
- $48,100 to $60,200 CAD / year
- Full-time
…responsible for delivering exceptional member experiences across the sales floor, Cash and Member Service Desk, and Tech Service…
Added 1 hour ago
BG
District Manager - Ontario
beeline Group
Toronto, ON
- $85,000 to $95,000 CAD / year
To drive strong execution across District and lead team with a focus on delivering profitable sales. This will be achieved by holding District accountable to high-quality service, securing…

Lids

7811 - Assistant Store Manager FT

Toronto, ON, Canada

$20 to $22 CAD / hour · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $20 to $22 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principle Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Pay Transparency Statement

The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors. A monthly store performance bonus may be provided as part of the compensation package depending on the employee’s role and organizational level. In addition to base and bonus compensation, full-time employees are eligible for Medical, Dental, Vision, Retirement Plan, paid time off (PTO), and additional benefits such as pet insurance, family accidental and critical care benefits, and more. A cell phone stipend may be provided in certain geographical areas as required by law.

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

Apply on LinkedIn About employer

More about this job

Responsibilities

Support the Store Manager by leading store associates, scheduling and training staff, achieving sales targets, and resolving customer concerns. Oversee daily store operations, cash handling, inventory accuracy, merchandising, facilities, and compliance with company policies.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate professionally, and work independently. The role requires standing for shifts, frequent walking and customer communication, operating point-of-sale and computer systems, and occasionally lifting up to 50 pounds or climbing a ladder.

Skills

Retail Store Operations
Sales Performance
Team Leadership
Staff Scheduling
Recruiting And Training
Customer Service
Conflict Resolution
Inventory Management
Visual Merchandising
Cash Handling
Loss Prevention
Store Opening And Closing
Communication
Point-Of-Sale Systems
Time Management
Policy Compliance

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Pet Insurance
Family Accidental And Critical Care Benefits
Cell Phone Stipend

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sports Apparel
Licensed Merchandise
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Lids Training Programs
Staff Scheduling
Recruiting
Employee Training
Progressive Discipline
Visual Merchandising
Merchandising
Inventory Audits
Inventory Counts
Receiving
Product Transfers
Price Changes
Cash Handling
Counterfeit Protection
Loss Prevention
Store Opening And Closing
MPOS
Lids Custom
Store Maintenance
Promotions
Policies And Procedures
Backroom Organization
Membership Programs

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Work requirements

Jobs in Canada