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Added 7 mins ago
PV
Keyholder
Pet Valu
Richmond Hill, ON
- Part-time
…Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild…
Added 7 mins ago
Future Field Leader Trainee
UFA Co-operative Ltd.
Airdrie, AB · Edmonton, AB · Lethbridge, AB · AB · Red Deer County, AB
…departments. Participants complete structured rotations in retail, yard operations, receiving, logistics, and supporting corporate…
Added 22 mins ago
Assistant Manager - Guelph / Waterloo / Owen Sound Area (Future Opportunities)
Scotiabank
Hamilton, ON
As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business…
Added 22 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Baie-Saint-Paul, QC
Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
Added 23 mins ago
PR
Operations & Administrative Coordinator – Assistant to the Director of Operations
PureGard Repellents
Blockhouse, NS
- Full-time
The Director of Operations is this position’s direct manager and sets priorities, including requests for routine sales data and administrative help. Sales requests are coordinated through…
Added 37 mins ago
JC
Assistant Manager
JYSK Canada
Medicine Hat, AB
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 37 mins ago
S
Assistant Manager
Structube
Ottawa, ON
- Full-time
Minimum 2 years working in a retail store and 1 year working in a management position;
Added 37 mins ago
R(
Assistant Store Manager - Hazeldean Mall
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 53 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Toronto, ON
Performance bonuses (in-store sales or management position);
Added 53 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Winnipeg, MB
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Caraquet, NB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
LC
Épicerie Assistant Gérant/Superviseur temps plein jour Embauche feu vert
Loblaw Companies Limited
Quebec, QC
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 1 hour ago
TG
Planet Fitness - Member Services Representative - Part Time - London Northwest
Taymax Group
London, ON
- Part-time
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
Added 1 hour ago
JC
Assistant Manager
JYSK Canada
Medicine Hat, AB
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 1 hour ago
DT
Assistant Manager II
Dollar Tree Stores
St. Catharines, ON
- Full-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 hour ago
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Retail Assistant Store Manager
Skechers
Ottawa, ON
- Part-time
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 1 hour ago
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Assistant Branch Manager Intern, Bloor & Yonge Branch
RBC
Toronto, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 1 hour ago
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Assistant Branch Manager Intern, Bloor & Yonge Branch
RBC
Toronto, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 1 hour ago
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Assistant Store Manager - Full Time - Tanger Outlet - Cookstown, ON
Swarovski
Cookstown, ON
- Full-time
Pay range 44,120.00 - 55,150.00 Annual with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position.
Added 2 hours ago
CT
Assistant Manager, Operations, Queenston Road
Canadian Tire Corporation
Stoney Creek, NB · Hamilton, ON
- Full-time
Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
Added 2 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Saint John, NB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 4 hours ago
T
Merchandise Processing Team Member - North Bay (Full-Time)
Talize
North Bay, ON
- $17.95 CAD / hour
- Full-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 6 hours ago
TH
Department Supervisor Full-Time - 7052 Regina
The Home Depot Canada
Regina, SK
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 6 hours ago
L
Retail Assistant Store Manager
Lovisa
Markham, ON
- Full-time
You will be the Lovisa ambassador and lead your team by example. Sharing sales techniques and achieving your stores KPIs. If you’re someone that see’s yourself as a great leader and want to…

Lids

7818 - Assistant Store Manager FT

Vaughan, ON, Canada

$20 to $21.5 USD / hour · Full-time

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Job details

Pay: $20 to $21.5 USD / hour
Job type: Full-time
Apply by: Dec 25, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Brief Description

Assistant Store Manager

About Our Company

#INDEA1

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
Other duties as assigned.

Customer Experience

Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Responsibilities

Support the Store Manager by leading employees, scheduling and training staff, achieving sales targets, and delivering excellent customer service. Oversee daily store operations, cash handling, inventory accuracy, loss prevention, merchandising, and store presentation.

Requirements

Candidates should be able to produce sales results while minimizing loss, communicate professionally, and work unsupervised. The role also requires standing throughout shifts, frequent walking and customer communication, and occasional lifting up to 50 pounds and ladder use; reasonable accommodations may be available.

Skills

Retail Store Management
Sales Performance
Customer Service
Team Leadership
Employee Training
Scheduling And Staffing
Conflict Resolution
Inventory Management
Loss Prevention
Visual Merchandising
Cash Handling
Store Operations
Communication
Recruiting
Point-Of-Sale Systems
Time Management

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Plan
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Employee Assistance Program
Paid Time Off
Employee Discount
Career Development
Discounted Secondary Education Courses
Early Wage Access
Uncapped Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Lids Training Programs
Employee Scheduling
Recruiting
Team Leadership
Progressive Discipline
Loss Prevention
Inventory Management
Inventory Audits
Cash Handling
Counterfeit Protection
Visual Merchandising
Product Presentation
Promotions
Store Operations
Policies And Procedures
MPOS
Lids Custom
Store Maintenance
Wage Control
Merchandising Signage

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