#2026-ITC1 – IT Coordinator

Winnipeg, MB, Canada

Salary Range: Annual Salary $55,896.10 to $66,242.50 (based on qualifications and experience) · Internship

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Job details

Pay: Salary Range: Annual Salary $55,896.10 to $66,242.50 (based on qualifications and experience)
Job type: Internship
Apply by: Nov 9, 2026
Experience: Minimum of 2+ years of industry experience
Posting language: English
Posted: Nov 2, 2026

Original job description

JOB POSTING No. 2026-ITC1 – IT Coordinator Full Time Permanent

Agency: Life’s Journey Inc.

Posted: November 2, 2026

Program: Administration

Closing Date: November 9, 2026

Salary Range: Annual Salary $55,896.10 to $66,242.50 (based on qualifications and experience)

Hours of Work: Monday – Friday 9:00am – 5:00pm. (75 Hours bi-weekly) (Hours subject to change)

Location: 125 Higgins Ave (Winnipeg MB)

OVERALL RESPONSIBILITY

The IT Technical Support Coordinator is responsible for coordinating the set up and maintenance, installing and configuring software and drivers. The IT Technical Support is also responsible for monitoring and maintaining the network server, Shared Drive documents, and agency computers and other electronic equipment. The IT Technical Support will work cooperatively and collaboratively with other staff, maintaining and fostering a spirit of teamwork and cooperation with the CEO, all agency staff, consumers, collaterals, funders, etc. The incumbent will model professional behavior at all times, maintaining confidentiality, and adhering to agency policies and procedures.

Duties And Responsibilities

Adhere to Workplace Health and Safety policies and procedures at all times.
Adhere to agency policies and procedures.
Setting up hardware and install and configure software and drivers.
Maintain and repair technological equipment or peripheral devices.
Maintaining and managing current network server and components.
Maintaining the shared drive.
Manage security options and software in computers and networks to maintain privacy and protection from attacks.
Enrolling new users in the network, cell phone database, and Microsoft Office 365.
Perform regular upgrades to ensure systems/software remain updated.
Troubleshoot system failures or bug and provide solutions to restore functionality
Arrange maintenance sessions to maintain, clean, and mend inefficiencies
Keep records of technological equipment, records of repairs and fixes.
Provide technical support to employees and teach them how to utilize programs correctly/effectively.
Review and coordinate approval work orders, equipment requests such as company cell phones, laptops, desktops and other peripheral devices.
Communicating with external technical support parties around network and technology needs/reviews/implementation of the organization.
Develop and implement policies and procedures throughout the software development life cycle to maximize the efficiency, effectiveness and overall quality of software products and information systems.
Other related duties as assigned.

This role requires an individual that is able to support the program and team with:

High work standards: Work ethic, task completion, consistency, follow up,

accuracy/attention to detail, time management.

Personal management skills: Accountability, self-management, stress tolerance,

adaptability/flexibility, creativity, initiative, working in teams or independently, problem

solving.

Personal development Skills: Ability, openness, willingness to learn, receives feedback and

seeks collaborative opportunities.

Professional skills: Interpersonal and communication skills, influencing, collaboration and the

ability to establish effective relationships/trust with others, within professional boundaries.

Mentoring Skills: coaching, patience, influencing and modeling professional behavior.

REPORTING RELATIONSHIP: Administrative Manager or their designate

Qualifications & Experience

Education

High school diploma or equivalent, with a technical college or university degree preferred,
or an acceptable combination of education and relevant experience.
CompTIA A+, Network +, Server + Knowledge of computers and relevant software
applications.
Thorough knowledge of computer systems and IT components
Knowledge of internet security and data privacy

Experience

Minimum of 2+ years of industry experience
Computing skills (intermediate experience in Outlook, Word and Excel) are also essential.
Ability to multi- task.
Ability to relay information accurately to staff.

Knowledge, Skills & Abilities

Excellent Trouble Shooting Skills
Thorough knowledge of word-processing, spreadsheet, database, email, internet, programs,
specifically, Microsoft Office.
Familiar with usual office equipment, especially telephone systems, fax/photocopy
machines.
Excellent communication, interpersonal and public service skills
Excellent interpersonal skills.
Excellent listening skills.
Understands the bounds of their position, lines of command.
Ability to maintain strict confidentiality.
Ability to understand situations accurately and appropriately, sound judgment.
Able to take direction well, respond well to correction.
Highly organized.
Attention to detail, thorough and accurate, excellent memory.
Willing to take initiative.
Problem-solving skills.
A willingness to become knowledgeable about the organization.
Ability to work in a respectful, team-oriented environment.
Ability to work independently in a time-sensitive environment.
Must possess sound decision-making skills and multi-task while working in an environment of stress with specific deadlines.
Must be punctual and reliable.
Mentoring Skills: Coaching, patience, influencing and modelling professional behavior.
Leadership Skills: Supervision and team leadership, direction and supervision, coaching and developing performance, positive employee relations, modelling professional behavior, establishing a positive respectful workplace.
Management Skills: Planning, organizing and overseeing.
Satisfactory Child and Adult Abuse Registry check, satisfactory Criminal Record Check
(vulnerable sector search) and a satisfactory Drivers’ abstract and license.

Core Competencies for All Employees:

Respect, Collaboration, Integrity, Effective Communication, Patience and Perseverance, Reasoning and Decision Making

Life’s Journey strives towards a workforce that has fair representation of the community that we serve.

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More about this job

Responsibilities

Coordinate the setup, maintenance, repair, and upgrading of agency computers, network servers, shared drives, software, and other technology. Provide technical support and user guidance, manage access and security, maintain equipment and repair records, and coordinate technology requests and external support.

Requirements

Requires a high school diploma or equivalent, with a technical college or university degree preferred, or an acceptable combination of education and relevant experience; CompTIA A+, Network+, and Server+ are listed. Requires at least two years of industry experience, intermediate Microsoft Office skills, strong troubleshooting and communication abilities, confidentiality, and satisfactory background and driver checks.

Skills

IT Technical Support
Hardware Setup And Maintenance
Software Installation And Configuration
Network Server Management
Shared Drive Administration
Cybersecurity
Data Privacy
Troubleshooting
Microsoft Office 365
Technical Support
Problem-Solving
Communication
Confidentiality
Time Management
Teamwork
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

IT Technical Support
CompTIA A+
Network+
Server+
Microsoft Office 365
Microsoft Outlook
Microsoft Word
Microsoft Excel
Computer Systems
Network Server
Shared Drive
Hardware
Software Installation
Software Configuration
Drivers
Network Security
Internet Security
Data Privacy
Troubleshooting
System Upgrades
Equipment Maintenance
Cell Phone Database
Technical Support
Work Orders
Information Systems
Confidentiality
Problem-Solving
Team Leadership
Criminal Record Check

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