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LifeLabs

Courier

Ottawa, ON, Canada

Experience: 3 years of driving experience with a full valid license
Positions available: 1
Posting language: English
Posted: Sep 29, 2026

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Original job description

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

As a Courier, you will be responsible for transporting specimens, supplies, and reports in an efficient, dependable, punctual, proper, safe, and professional manner. You will also be a LifeLabs brand ambassador on the road, demonstrating the important service LifeLabs provides to the community while maintaining our established reputation.

Status: Part Time

Shift: Various based on operational needs

Location: 1919 Riverside Dr, Ottawa, ON

Additional Requirements: Flexible availability required

Number of positions: 1

Start Date: 13 October 2026

This vacancy is for an existing position.

Please note: all company vehicles have a Telematics system to monitor driving.

Your responsibilities will include:

Safely transport specimens in a timely manner to preserve specimen integrity, while ensuring a high level of maturity, customer service, and accountability in various driving conditions, rural or urban areas, during daytime and evening hours.
Represent the LifeLabs brand with professionalism and integrity by providing a positive experience at every touch point.
Utilize LifeLabs technology to access and complete on-line readings and training, read emails and complete timecards.
Ensure customer satisfaction by handling all situations with professionalism.

What you will bring to the role:

High School Diploma or equivalent
A full valid driver’s license and clean driver’s record
3 years of driving experience with a full valid license
Ability to lift and/or maneuver up to 50 pounds: some heavy lifting will be involved.
Excellent interpersonal and communications skills
Ability to work a specified route schedule
Requires successful completion of LifeLabs Driver Performance Evaluation.
Flexible work hours and availability for sudden shift changes

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
Retirement Savings Plan
Vacation and Wellness Days
Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!

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More about this job

Responsibilities

The courier is responsible for the safe and timely transport of laboratory specimens, supplies, and reports while maintaining specimen integrity. They act as a brand ambassador, ensuring professional customer service and adherence to safety protocols during all deliveries.

Requirements

Candidates must possess a high school diploma and a valid driver's license with at least 3 years of driving experience and a clean record. The role requires the ability to lift up to 50 pounds and maintain flexible availability for various shifts.

Skills

Driving
Customer Service
Time Management
Interpersonal Skills
Communication Skills
Safety Compliance
Professionalism
Accountability
Logistics

Benefits

Extended Health Care
Dental Care
Life Insurance
Retirement Savings Plan
Vacation Days
Wellness Days
Employee & Family Assistance Program
Professional Development Reimbursement
Membership Reimbursement
WorkPerks
Home and Auto Insurance Discounts
Costco Membership

Visa sponsorship

Not detected in the job text

Keywords

Courier
Laboratory
Diagnostic
Specimen Transport
Logistics
Driving
Customer Service
Telematics
Health Care
Safety
Professionalism
Timecards
Specimen Integrity
Driver Performance Evaluation

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