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LifeLabs

Lab Patient Technician

Whitby, ON, Canada

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Job details

Positions available: 1
Posting language: English
Posted: Nov 3, 2026

Original job description

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

As a Lab Patient Technician you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives.

Status: Temporary Part Time

Shift: Various based on operational requirements

Additional Requirements: The successful candidate must be flexible and available to work Monday to Saturday, with shifts to be determined based on operational needs. In addition, there may be occasions where coverage at neighboring PSC locations is required. Flexibility to travel and support other locations when needed is therefore essential

Number of positions: 1

Start Date: 16 November 2026

This vacancy is for an existing position.

Your responsibilities will include:

Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
Maintain client relationships, including responding to inquiries and following up on requests.
Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
Prepare specimens for transportation and testing.

What you will bring to the role:

Graduate of an approved Laboratory Assistant program or equivalent are preferred.
Phlebotomy experience is an asset.
ECG training or experience is an asset
Excellent communication skills.
Good computer skills with a minimum typing speed of 40 wpm.
Strong customer/patient service with the ability to relate to patients and clients even in stressful situations
Strong empathy, flexibility, adaptability to change, and problem solving skills
Ability to maintain the strictest standards of patient privacy and confidentiality.

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
Retirement Savings Plan
Vacation and Wellness Days
Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!

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More about this job

Responsibilities

The Lab Patient Technician is responsible for greeting patients, explaining the collection process, and performing phlebotomy and ECG procedures. They also manage specimen preparation, data entry, and maintain client relationships while ensuring strict patient privacy.

Requirements

Candidates should have a graduate certificate from an approved Laboratory Assistant program or equivalent experience. Strong communication skills, a typing speed of at least 40 wpm, and the ability to work flexible hours across multiple locations are required.

Skills

Phlebotomy
Specimen collection
ECG tracings
Holter monitor connection
Data entry
Patient communication
Customer service
Problem solving
Adaptability
Confidentiality
Typing
Medical terminology

Benefits

Extended Health Care
Dental Care
Life Insurance
Retirement Savings Plan
Vacation Days
Wellness Days
Employee & Family Assistance Program
Professional Development Reimbursement
Membership Reimbursement
Discount Programs

Visa sponsorship

Not detected in the job text

Keywords

Laboratory
Diagnostic
Phlebotomy
ECG
Holter monitor
Specimen collection
Patient care
Data entry
Healthcare
Clinical trials
Drug screens
Paternity testing
Customer service
Privacy
Confidentiality
Laboratory Assistant

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